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Customer Ratings & Reviews

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Comp. Value: $299.99

Customer reviews

Rating 4.5 out of 5 stars with 679 reviews

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Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are satisfied with the moto g power 2024 5G 128GB (Unlocked)'s overall performance, battery life, and camera quality. Many users find the phone to be quick and appreciate the long-lasting battery. The processor speed and ease of use are also well-received. However, some customers have reported issues with connectivity and the frequency of notifications.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 679 reviews
  • Rated 4 out of 5 stars

    Good service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service representative was very knowledgeable and patient.However they only offer the discount if I applied for the credit card.Didnt like that

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi CarmenM, We’re glad to hear you had a positive experience with our service representative and appreciate their knowledge and patience. We understand your concern about the discount being tied to a credit card offer, and we’ll make sure to share your thoughts with the appropriate team. If you're interested, please follow our official community page:  https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cell phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very inexpensive phone to own. Works great for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Moto G power 2024 5G

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is excellent for its grade. It does the job! I am satisfied.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi BenI, I'm thrilled to hear that you're satisfied with your phone and that it's performing well for its grade! It's always our goal to provide products that meet our customers' needs and expectations. Thank you for sharing your positive experience, and enjoy your phone! -Iza MotorolaMobility

  • Rated 3 out of 5 stars

    meh phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    okay phone, lags once in a little while but all speaker went out on mine, you cant hear call and you cant put them on speaker either.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Matthew, Thank you for your feedback. We appreciate you taking the time to share your experience, and we’re sorry to hear about the audio issue you encountered. As we stand behind our products, we would like to investigate your feedback further. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Motorola g Power 2024

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my phone. The only problem is the battery doesn't last as long/nor does it charge as fast as my last phone

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MichelleP, We're happy to hear you’re loving your phone! Thank you for sharing your feedback about the battery performance. We understand how important fast charging and long battery life are, and we're sorry to hear it's not quite matching your previous experience. As we stand by our phones, we'd like to help get this sorted out. Write us an email at supportforums@motorola.com. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Motorola

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works well, although dropped calls were a Verizon issue

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JohnG, We're glad to hear that your phone is working well overall. It sounds like the dropped calls you experienced were related to a Verizon network concern. We stand by our phones and we'd like to look into this deeper. Please email us at supportforums@motorola.com for us to further assist you. We'll surely help you from there. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    A good upgrade.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new phone is very different from my former phone. It has taken awhile to organize it the way I want it. The phone is now excellent although it has many add-ins that I keep erasing as unnecessary. Unfortunately, the only problem is that there was not a charging cord in the box. I have been borrowing one.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback, AlC1. We're glad to hear that you’re finding the new phone excellent and that you’re getting it organized to your liking. We apologize for the inconvenience regarding the missing charging cord. As this concern falls under the initial purchase, we recommend reaching out to Best Buy directly to inquire about obtaining a charging cord. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very good and battery is great and wireless charging.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for sharing your feedback with us, Sweeet! We're delighted to hear that you're enjoying the performance and battery life of your Motorola G Power 2024. It's great to know that the wireless charging feature is working well for you too. If there's anything else we can assist you with, feel free to reach out. Have a fantastic day! -Elle MotorolaMobility

  • Rated 4 out of 5 stars

    Works for me

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not much of a phone user. This was my first upgrade in 8+ years. ANYTHING would be better. It was easy to navigate the new phone. I can't comment on any "fancy" features...don't use them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Motorola 5G128GB Cell Phone Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is wonderful and easy to use as the previous cell phone model.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your positive feedback, DebraH. We're delighted to hear that you find your new phone wonderful and easy to use. If you have any questions or need assistance in the future, please don't hesitate to reach out. We're here to ensure your continued satisfaction with our products. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    G Power

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the money. Works well with a decent camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The local AT&T store was out of stock, so the manager sent me to Best Buy get the phone. I upgraded from the one I saw at AT&T, AND STILL PAID LESS!!

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience, BarryK. We're thrilled to hear that you were able to upgrade your phone and still get a great deal. We’re glad you chose Motorola and hope you’re loving your new device! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Moto Phone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Moto phone. The rep made sure he did everything that was needed for me to use the phone right away. He even called my cell carrier & worked out everything.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Vicki, We’re thrilled to hear that you love your Moto phone and that the representative went above and beyond to ensure everything was set up for you. It’s great to know you had such a smooth experience getting started. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch MotorolaMobility

  • Rated 3 out of 5 stars

    When $ is Tight & Expensive Phones Become Boring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    * Broke my 2022 Samsung Fold 4 inner screen, very expensive to fix *Fold 4 worked better because it's a flagship *Moto G series are middling - poor battery life, sluggish processor *Moto Power G is lighter less bulky than Fold 4, eats power *I'm broke, need a phone, G Power is good enough

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi EasyEv, Thank you for sharing your experience. It sounds like you're making the most of a tough situation, and we really appreciate your honest and practical perspective. As we stand behind our products, we would like to investigate your feedback further. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. -Carlos MotorolaMobility

  • Rated 4 out of 5 stars

    Android Affordable

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic affordable phone. At this price point, cannot expect a top notch camera which is it's weak point, but for an every day driver, this is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motorola products are always above standard, and this phone is no different

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for the fantastic feedback, ToddB. We're honored to hear that you hold Motorola products in such high regard. It’s great to know this phone continues to meet your expectations and upholds the standard you’ve come to trust. We appreciate your loyalty and support! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Still learning

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm new to motorola but so far so good. Still learning everything that comes with this 2024 model. Finding lots of extras. Only downside that I don't like is not enough different notification sounds. After a while, they all sound similar.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi RJRJR, we're delighted to hear that you're the proud owner of a new Motorola device. Please know that we're always here to assist you whenever you need us. Thank you for sharing this wonderful experience with us. -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Affordable and reliable phone. Great camera!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very affordable and reliable phone. Changed carriers and get whatever I need for home and travel

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Snoozie, We’re glad to hear you’re enjoying your Motorola’s reliability, great camera, and value and that it’s working well for both home and travel. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Excellent phone for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 5th Motorola phone I have bought. The value for the price is great in my opinion. I suppose this is true for all android phones but the ability to export my settings from my old phone and import them to this new one worked great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok lags a lot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started lagging from first start. Cannot expect much so just satisfied. Fulfills it's purpose as a test device

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Rakshith, We’re sorry to hear that your device is experiencing lag. Lags are sometimes caused by too many running apps in the background. Use your recent apps button to close apps you're not using. It is also a good practice to restart the device periodically (every 2-3 days) to clear out buffers and memory that may lead to intermittent issues. If the concern persists, kindly go to this link: https://motorola-global-portal.custhelp.com/app/mcp/landing_troubleshooter/g_id/5059 > Next > Display/Touchscreen > Phone is slow/unstable and try the recommended steps there. Should there be any further inquiries, please do not hesitate to email supportforums@motorola.com. We'll be glad to help. -Mitch MotorolaMobility