Customer Ratings & Reviews

Thank you for your awesome feedback, MoritzD. We're glad you're enjoying the reliability, fast charging, and easy navigation. It’s great to hear you’d recommend it! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch

Thank you for the positive feedback, HuseyinB. We’re glad to hear you think it’s good! You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch

Hi MillieC, I’m really sorry to hear about the trouble with your return and lack of reimbursement — that’s definitely frustrating. Since you returned the phone to a Best Buy store in Round Rock, the best next step is to contact Best Buy Customer Service or the store directly with your receipt or return confirmation so they can look up the transaction and process your refund. -Carlos

Hi TheronR, Thanks for the great feedback! We're glad to hear your phone is performing well. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch

Thank you for your wonderful feedback, Darkknight. We're so glad to hear that the gift was a hit and that the setup process was smooth for you. It's great to know that the device is meeting your expectations. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch

Thank you for reaching out and sharing your experience, Kakarla. We’re sorry to hear about the inconvenience you’ve faced with your recent purchase. Receiving a product that does not meet your expectations and encountering challenges with the return process can be frustrating.
Since the phone was purchased through Best Buy, their policies and procedures regarding returns, restocking fees, and product conditions apply. We recommend contacting Best Buy’s customer service team directly or escalating the matter through their corporate support. They will be in the best position to address your concerns and resolve the concern promptly. -Mitch

Hi VictorA, We're so glad you chose our device based on the great reviews! Thank you for sharing your experience. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch

Thank you for sharing your positive feedback, Vince8. We’re so glad to hear that you’re enjoying the upgrade and that the brighter, clearer screen has stood out to you. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch

Thanks for your honest take! Glad to hear it’s working for you. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024 -Carlos

Hi! Thanks for your feedback, glad you’re happy with the phone’s value! We understand it can be inconvenient that a charger isn't included. Many manufacturers are moving in this direction to reduce electronic waste, but we appreciate your input and will pass it along. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024 -Carlos

Thank you for your kind words, Donnygourami. We're thrilled to hear that you're enjoying the quality of your phone and that the transfer process was smooth for you. If you're interested, we'd like to hear your story and share it with Moto G Power users here: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch

Thank you for the great feedback, JimD. We're so glad to hear you're getting great value and that the phone is exceeding your expectations. Enjoy every moment with your Moto! If you need any assistance, please do not hesitate to reach out, and we'll be happy to help. -Mitch

Thank you for sharing your experience, KdSc. We’re so glad to hear that your transition to a new phone has been smooth and enjoyable. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch

Hi Chris, We're sorry to hear about the difficulty you’re having with hearing aid connectivity. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at supportforums@motorola.com. We'll be there to help. -Mitch

Thank you for your positive feedback, Mothermac. We're glad to hear you found the phone to be a great value and that the setup and transfer process was easy. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch

Thank you for sharing your experience. We understand how important it is to have clear information when purchasing a device, especially for travel. The Moto phone does use eSIM technology, and we apologize for any confusion during setup. We’re glad your carrier was able to assist. If you ever need help, give us a holler or reach out to our official Moto G Power community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch

Thank you for your feedback, William. We're glad to hear that you're pleased with the battery life of your device. We apologize for the difficulties you've encountered in finding specific help and manuals. You can now access a Mobile Optimized User Guide directly on your device by going to the main application menu and selecting "Help Center". We are also here to provide you with top-notch support with any questions that you may have or you may send an email to us at supportforums@motorola.com we'll surely help you from there. -Mitch

Thank you for your great feedback, VictorM. We're thrilled to hear you’re enjoying your Motorola phone and finding it to be a perfect choice at a great value. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch

Hi AlanS, We’re so glad to hear that upgrading to the phone you want has been a smooth and satisfying experience for you. It’s great to know that your second purchase has lived up to expectations. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch

We're glad to hear your daughter is happy with her new phone! Thank you for choosing us, and we appreciate your feedback! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024 -Carlos