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Customer Ratings & Reviews

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$129.99
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Comp. Value: $299.99

Customer reviews

Rating 4.5 out of 5 stars with 680 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are satisfied with the moto g power 2024 5G 128GB (Unlocked)'s overall performance, battery life, and camera quality. Many users find the phone to be quick and appreciate the long-lasting battery. The processor speed and ease of use are also well-received. However, some customers have reported issues with connectivity and the frequency of notifications.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 680 reviews
  • Rated 1 out of 5 stars

    crashes

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My apps keep shutting down! after further review from others it seems to be a continuing issue, will be returning, hopefully that won't be a nightmare.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're sorry to hear that your device keeps shutting down. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. -Carlos MotorolaMobility

  • Rated 1 out of 5 stars

    Very sad

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    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The calls sucked and the service did too. That is why we returned it.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi VeronicaM, We're sorry to hear that you are not happy with your purchase and that you had to return the phone. Hope you can give us another chance, and if you need further information, feel free to email us at supportforums@motorola.com. We'll be there to help. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Premium performance for les money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Pixel 4 bricked in January, so I grabbed a Moto G Play 2023 at Best Buy, which is a lower end performing phone. I purchased this Moto G Power 5g 2024 a week ago to replace it. WOW. I'm impressed so far. This phone's performance feels like a really dependable mid-range phone, and not a budget phone. It doesn't stutter, and is fairly quick. I get double the storage than my Pixel had. And 8GB of RAM is great. The cameras aren't as great as my Pixel was, but it still takes decent photos. It has NFC for tap payments, and nice sounding stereo speakers. Supports wireless charging and wired 30 watt charging. I don't use the wireless charging, but I have a 30 watt power brick, and it charges the phone from 5% to 100% in about an hour! And that lasts me all day. It's running Android 14 out of the box, and one OS update to Android 15 is promised, as well as 3 years of security updates. A phone battery isn't going to last much longer than 3 years, so I am happy with this. For the price of this phone, and everything I'm getting, I am very satisfied. This will be a great phone for me for a few years. Highly recommend this phone. Not everyone needs to spend $1,000 for a flagship device.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your detailed experience with the Moto G Power 5G 2024! We're thrilled to hear that you're enjoying its performance, storage, and features like NFC and fast charging. It's great to know the device is meeting your expectations with Android 14 and the promised updates. We designed this phone to provide solid performance at an affordable price, and we're glad it aligns with your needs. If you have any further questions or need assistance, feel free to reach out at: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Aria MotorolaMobility

  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Hard value phone to beat. Great battery life

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaces a Moto G6 Power from 2018, which I felt was the best value phone of that era as well. That one started exhibiting signs not uncommon to a 6-year old phone and was becoming unreliable for my elderly mother. Replaced it with this unit and she's over the moon with how much faster and more stable it is. "The battery lasts forever!" She's not a power user by any means, but having something she can use to communicate reliably is critical. It's also helpful that it runs any Android app, which includes communication apps with her health care providers. And being a bit forgetful at times, it's helpful to have a battery that lasts multiple days. And having 8GB of RAM to work with is great for someone who doesn't always understand how to close apps out. I always couple these with a good Samsung MicroSD card for camera storage. I've had her on MintMobile all that time, and this works flawlessly.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for such a detailed and thoughtful review, EdFromOhio. We're so glad to hear that the new phone is a perfect upgrade for your mother and that she’s enjoying the speed, stability, and long-lasting battery life. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great phone great price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone hits it out of the park without breaking the bank. The camera is clear and it lets you edit photos easily. The battery life is excellent and it has rapid charge. The vegan leather back is beautiful and soft. I will definitely be buying another Motorola when I need a new phone. Best buy makes it easy

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Doemiller, We’re thrilled to hear you’re enjoying your Motorola phone’s camera, battery life, and design. It’s great to know it’s providing excellent value, and we look forward to serving you again in the future! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Moto g power 2024 5G

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone; battery timing is really amazing. I bought it for my son. I highly recommend it to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Wonderful Cell Addition

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, transfers from old was seem less. Camera has sharp pixels and pictures are great.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Perplexedsomewhat, We're so happy to hear that your new Motorola phone has been a seamless transition and that you're enjoying the sharp, high-quality camera. It’s always great to know that our products are making your experience easier and more enjoyable. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Solid Budget Phone with a Few Trade-Offs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Moto G Power 2024 has a sharp, clear display that makes streaming and browsing enjoyable. However, the camera performance and battery life are just average. It’s a decent choice if you want an affordable phone mainly for everyday tasks and media, but not for heavy photography or long use.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi ShinjonG, Thanks for sharing your feedback on Moto G Power 2024. We hear your feedback as well with regard to the camera and battery life. You may enable HDR (High Dynamic Range) in the camera settings to capture better details in both bright and dark areas. For the battery, you may Adjust Screen Brightness, Limit Background Apps, Enable Battery Saver Mode, Reduce Screen Timeout, and Keep Software Updated to improve battery life. You can write us an email to supportforums@motorola.com if you need further assistance. We'll be there to help. -Kylee MotorolaMobility

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    10/10

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and great price discount. Phone is great and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    My honesty right now would recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I like it an its relearning motorola I switched to this temporary to get me off a S7 Edge that was becoming dead to the world. So Time will tell for now I like it an im not being shocked etc like with my galaxy. I like some of the specs an camera so far time will tell I still want to upgrade in galaxy

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience with us, KMSHADOWS. We're glad to hear that you're enjoying your new device so far. If you need any assistance, please do not hesitate to reach out and we'll be happy to assist you. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    solid & reliable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not the flashiest phone out there, simply a great value. For those who don't need the latest & greatest with every new bell and whistle - this phone does the basics well enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price, phone works great 10/10 definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for my needs my husband and I set up a family so he can use it as he want and mine just plain. I love it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi DonnamL, It's great to hear that your phone is meeting your needs perfectly. If you need any assistance, please do not hesitate to reach out and we'll be happy to assist you. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about it!!!! Had a couple weeks now and still playing with the settings.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your enthusiastic feedback, KathyR. We're thrilled to hear that you love everything about your phone and are enjoying exploring its settings. If you need any assistance, please do not hesitate to reach out and we'll be happy to assist you. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    MOTO G

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    still learning android ,other wise just as fast as last 3 iphones

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback, Thomas. We're delighted to hear that you found your phone fast. If you need any assistance, please do not hesitate to reach out and we'll be happy to assist you. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Got what I needed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works fine. Data transfer was more difficult than it needed to be.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback! We’re glad to hear the phone is working well for you, though we’re sorry the data transfer process was more challenging than expected. We appreciate you sharing that. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024 -Carlos MotorolaMobility

  • Rated 3 out of 5 stars

    Moto g power 2022 is much better.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2022 version was much better. Charging is very slow, 2022 version much faster. The battery is weaker versus 2022. This phone has not changed. I was reading reviews about Moto g 5g 2024,and I should have bought this phone .The camera and volume still sucks. Buy the Moto 5g 2024. It is 59.99, and has the same specs, but cheaper.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for sharing your feedback, StephanieA. I'm sorry to hear about the challenges you're facing with the Moto G Power 5G phone. Have you tried using a different charger to see if there's any improvement in charging speed? As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please write us an email at supportforums@motorola.com. We'll be there to help. -Elle MotorolaMobility

  • Rated 3 out of 5 stars

    Where is the Deal?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone a year ago for $200 and it broke today because of my fault. I come back today and see the same phone for $200. Now tell me how is that a black Friday deal if its the same price as before?

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      I understand your frustration. It can be confusing when the price stays the same even during a Black Friday promotion. The "Black Friday deal" may refer to other perks, like bundle offers, discounts on accessories, or special financing options, rather than a price reduction on the phone itself. It’s always a good idea to check with the retailer about the specific details of the deal to see what extra benefits may be included. -Aria MotorolaMobility

  • Rated 3 out of 5 stars

    Moto g power

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price mobile but I don't like camera pictures

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback, user852240. We’re sorry to hear that the camera quality did not match your expectations. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please write us an email to supportforums@motorola.com. We'll be there to help. -Carlos MotorolaMobility

  • Rated 3 out of 5 stars

    What’s the body made with plastic

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What’s the body made with plastic, metal or stainless still?

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Masum, Thank you for your inquiry regarding the materials used. The Moto G Power 5G 2024 features a body made with vegan leather. Should there be any further inquiries, please do not hesitate to email at supportforums@motorola.com. We'll be glad to help. -Mitch MotorolaMobility