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Customer Ratings & Reviews

Your price for this item is $149.99
The comparable value price is $299.99

Customer reviews

Rating 4.5 out of 5 stars with 422 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are pleased with the moto g power 2024 5G 128GB's long battery life and camera quality, frequently citing these as strong points. The phone's durability and large screen size also receive positive feedback. However, some users reported issues with the phone's functionality, including dropped calls and unexpected shutdowns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 422 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Terry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great display, easy to setup and use. Short battery charging cycle. Battery runs down quickly when used for any length of time. Wouldn't recommend for anyone wanting to play games. Great with calls and brief searches.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Terry, Thank you for your detailed feedback! We're glad to hear you’re enjoying the display, ease of setup, and call quality. We appreciate your honest comments about the battery life and gaming performance—these are important factors for many users. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024 -Carlos MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I'm cheap. This phone rewards me for it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tend not to get new phones very often, and usually when I do I buy the previous year's model. Over the years, I think I've had about 4 Moto G phones (the last two or so being Moto G Power). I finally had to update after about 4 years to get more recent Android versions & security updates. As is my tradition, I bought last year's model (a lot cheaper). This phone works great (better than my 2020 version with Bluetooth USB adapter with Android Auto). Transition was seamless and the new phone works great.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience with us! We’re so glad to hear the transition to the new model was smooth and that the phone is working great for you. It’s awesome to know that you’re continuing to enjoy the Motorola G series, sounds like it’s been a reliable choice over the years. We appreciate you sticking with us and hope this new phone serves you well for many years to come! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024 -Carlos MotorolaMobility

  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Moto G power performance.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motorola Moto G power has solid performance, overall good battery life, and useful high capable camera. For me, it appears that it is an excellent value for this price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Basic Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a replacement since my other phone died. Based on other reviews, this seemed like a solid phone for the price especially with the sale. There is some pre-installed bloatware from motorola that I haven't yet figured out how to remove but it isn't too intrusive.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi RyanN, Thank you for your feedback! We're glad you found a solid replacement phone at a good price. We understand pre-installed apps can sometimes be inconvenient — while some system apps can't be fully removed, many can be disabled through Settings > Apps to reduce their impact. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024 -Carlos MotorolaMobility

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    le larger and it takes great photos

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this phone. It is much faster than my 3 year old Moto G, the screen is a litt

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi ReadingEd, We’re glad to hear you’re pleased with your new phone and that it’s faster than your previous Moto G! It sounds like you’re enjoying the upgrade. You can join our official community page if you would like to know more about the exciting features of our devices:  https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024 -Carlos MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works like our previous phones only with upgrades. It's important to buy a new phone that works with the ease and familiarity of your previous phone. We're delighted.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi, Thank you for your wonderful feedback! We're glad to hear the phone offers the familiarity you value, along with useful upgrades. It’s great to know you’re delighted with your purchase. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024 -Carlos MotorolaMobility

  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Budget Pick

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really straight forward to setup with no bloatware installed, responsive, decent camera, good signal and screen. Really good for the price.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your review, MauriceA. We're glad you found the setup easy and you're enjoying the clean experience, camera, and performance. It's great to hear our phone delivers great value for you. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great value phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value priced phone. Does everything I need it to do. Keeps a charge all day. I bought a open box good condition phone and honestly could not find one scratch dent or ding. Overall super satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Good phone for inexpensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone long battery life, great audio recording features and amazing pics!!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for the great feedback, KaitlinL. We're so glad you're enjoying the long battery life, awesome audio recording, and amazing photo quality. That’s the kind of experience we love to deliver! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone,runs smoothly,calls are clear..clean Android.. Motorola had a few bloatware apps that were easy to delete..have had iPhone and Samsung (way to many Samsung apps).. Motorola seems to have the best bang for you buck..not to concerned about several years of updates..one android update and 3 security updates work for me..most people would upgrade to another phone around 3 years...so far no problems..I did upgrade from a moto g power 5g 2023( no problems with the power 2023)... upgraded for the pay with phone and wireless charging is an extra..Best Buy no problems.. helpful, friendly and knowledgeable..

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your detailed feedback, CecilH. We're thrilled to hear that you find your Motorola phone to be great, running smoothly with clear calls and a clean Android experience. We appreciate your insights on the bloatware apps, and we're glad that they were easy to delete. If you need any assistance, please do not hesitate to reach out and we'll be happy to assist you. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Five Stars with LESS Google

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone had a lot more Google setup interference than my last 3 LG phones; they were also moderated by Amazon apps. My contacts were loaded twice, superimposed! I still have more unscrambling to do. The battery is @ 10 hours with blah-blah about when I choose to charge. Ignored. The AI is a Google spawn ... slow learner. Returned a wireless charger specified for this phone (not to Best Buy). The charger pad got hot pretty quickly and the speed was slower than a fast cable. If you use one, be sure to monitor for a hot phone, hot pad, flash fire ... Response, sound and photos are good. Lots of options but lots of unsolicited Google notifications.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your detailed feedback, MicheleS. We're glad to hear you're satisfied with the phone's response, sound, and photo quality, as well as its many features. However, we understand your concerns about the Google setup, duplicate contacts, and battery performance. We understand that these should not behave like this. We'd like to help. Please share your details at [email protected] and kindly refer to this link as a reference. We'll be there to assist. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect android phone at this budget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone to replace my wife's broken one plus. It turns out to be a perfect phone for this budget.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Jacky, Thank you for sharing your feedback! We’re delighted to know the phone has been a great fit and offers the value you were looking for. We truly appreciate your trust in Motorola. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, it's great. If you don't use it for anything too heavy like streaming or games, it's great. I wish the camera were better but it's decent.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great phone, resists breakage well

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone, very durable and lightweight. However, the user experience of the competing settings that conflict with each other (meaning Microsoft vs Google, et al), renders buying Androids a big mistake and time sink. However, a certain set of professionals rely on Androids for work, and Motorola has tried admirably to address this issue by adding their own layer of settings. Let the best set of settings/features win.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your honest and thoughtful review, SantaMonicaSmiles2025. We're glad to hear you're pleased with the durability and lightweight design of your phone. We’re sorry to hear that the experience with overlapping settings has been frustrating. As we stand behind our products, we would like the opportunity to investigate your feedback further. Please write us an email at [email protected]. We'll be there to help. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Overall performance

    Rated 4 out of 5 stars

    Pick this review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid buy for price. I dropped it pretty hard and it didn't crack or break. Sometimes chrome is funny on it, idk if it's a processor problem or what. Solid batter and just a solid phone ton use for delivery driving.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback, Julian. We're glad to hear that you find your Motorola phone to be a solid buy, especially considering its durability after a hard drop. If you need any assistance, please do not hesitate to reach out and we'll be happy to assist you. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Hello Moto

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and durable Phone is great very loud I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 4 out of 5 stars

    Best budget phone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent budget phone, and now includes wireless charging. Battery is good for all day and even more. Display is crisp, clear and colors pop.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good battery

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for jabs, and everyday use, good battery

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    This is a tough phone with a long-lasting battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone replaced a 2022 Moto Power G. I am tough on phones and in the past, I have bent and cracked expensive phones like Samsung and LG. This is a tough phone with a long-lasting battery. I live in a rural area and use Verizon and this phone picks up the signal better than an Apple my wife uses. One downside is the finger pattern detection works 1 in 10 times, they relocated it from the back and worked 1 in 3 to the power button on the side. I haven't tried to use the wireless charging yet. The 5G works alright but I haven't run a speed test when I have been connected.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for purchasing this phone and for sharing your feedback, LarryInHayden. Glad that you gave us 4 stars. If you need any assistance, please do not hesitate to reach out and we'll be happy to assist you. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Battery life, yes indeed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable and does everything I want. Most important it has a long battery life. I'm always looking for more affordable and long battery life. This is the phone for you.

    I would recommend this to a friend
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