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Customer Ratings & Reviews

Your price for this item is $249.99
The comparable value price is $299.99

Customer reviews

Rating 4.6 out of 5 stars with 141 reviews

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Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers express satisfaction with the moto g power 2025 128GB (Unlocked)'s long battery life, good camera quality, and overall performance. Many appreciate its ease of use and larger screen size. The phone's lightweight design is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 141 reviews
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone has been good but very difficult to get used to

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MichaelgH, We’re glad to hear the phone has been performing well for you. We understand that adjusting to a new device can take some time, especially if you're switching from a different brand or model. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Affordable phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for the money, affordable and good quality,

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback! We're happy to hear you're enjoying the product and finding it to be both affordable and high quality. Your satisfaction means a lot to us. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Cell phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cell phone , easy to use. Would recommend. Would also recommend to buy from best buy

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks so much for your kind words, Raiderette. We're glad to hear you're enjoying your Motorola phone and finding it easy to use. We love that you'd recommend it and appreciate the shoutout to Best Buy, too. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Motorola power 5g.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome new phone powerful it has a lot of ram in it super fast

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone performs well out of the box, doesn't come with the 30 watt charger

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MitchellB, We're glad to hear your phone is performing well right out of the box. We appreciate your input about the charger. If you ever need help, give us a holler or reach out to our official Moto G Power community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's all that I need in a smart phone and more. Very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, purchased a Motorola phone. Works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works great. Easy to use. Sales associate was excellent

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi 70takes, We’re so happy to hear the phone is working great and is easy to use. Shout-out to the sales associate for making your experience even better. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Happy camper!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value to improve coverage (5G) with new features.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We’re so happy to hear you're a happy camper, Hairygall. It’s great to know you’re enjoying the value and improved coverage with 5G, along with the new features. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Baksh

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy that sells me was exelent he was very courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bang for the buck!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Fast. Long lasting battery. Best deal!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JamesS, Thank you so much for the great review! We're thrilled to hear you're enjoying the speed, battery life, and value of your phone. It's always awesome to know our customers are getting a great deal and a great experience. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en. -Mitch MotorolaMobility

  • Rated 3 out of 5 stars

    Decent Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is power house phone with good battery and decent display. But don't expect good photo coming out of this phone

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback, MinkooKim. We're glad to hear you're enjoying the performance, battery life, and display on your Motorola phone. We appreciate your input on the camera as well. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please share your details at [email protected] and we'll be there to assist. -Mitch MotorolaMobility

  • Rated 1 out of 5 stars

    $300 and no one can hear me

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid $300 for a phone where no one can hear me. As another reviewer stated, despite a 5G connection, no one can hear me clearly and this poses a problem since I use this phone for work. Motorola, please don't ask me to email you as I already spoke to your tech support and they said they would send a refurbished phone as a replacement. I did not pay $300 for a used phone. My past Motorola was fine but I cannot say the same for this model. There are better phones out there, but unfortunately this is not one of them.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Christina, We’re sorry to hear about your experience, and we understand how frustrating this must be, especially when you rely on your phone for work. We’d like to see what we can do to help. To review your case further, could you please provide a reference number or any previous communication details from your tech support interaction? You can send this information to our team at [email protected] you for your patience, and we appreciate the opportunity to make this right. -Mitch MotorolaMobility

  • Rated 2 out of 5 stars

    Poor microphone quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera, internet, browsing are all great, but this phone seems to have a problem with microphone quality. I am told that my voice is not clear even when I have a strong 5G signal.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Mjg2hvn, We're sorry to hear about the microphone problem you're experiencing, and we appreciate you taking the time to share your feedback. While we're glad the camera, internet, and browsing performance are meeting your expectations, we understand how frustrating audio concerns can be, especially with a strong 5G connection. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please write us an email at [email protected]. We'll be there to help. -Mitch MotorolaMobility

  • Rated 1 out of 5 stars

    Does not work with ATT 5G

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone does not work with ATT. Do not buy this phone. When it uses 5G the person on the other end cannot hear me.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi DavidM, We’re sorry to hear about the problem you’re experiencing with your phone on AT&T’s 5G network. Please try restarting your device to see if the problem improves. We’d also like to know if this happens in a specific location or everywhere you use the phone. For further assistance, please email us at [email protected], and we will be happy to look into this with you. -Mitch MotorolaMobility

  • Rated 2 out of 5 stars

    Some apps

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't have some features that i need. That's all.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi VictorR, Thank you for sharing your feedback. We understand that having all the features you need is important. If there are specific apps or features you’re looking for, please let us know, and we’re happy to help with recommendations or troubleshooting to get the most out of your device. Please send us an email at [email protected]. We'll be there to help. -Mitch MotorolaMobility

  • Rated 1 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product doesn't come with a charging wall outlet and it doesn't use the same type that most other phone ones use so you have to buy one. Also weak construction cracked in my pocket cus my keys where next to it.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi User246084, We’re sorry to hear about your experience with your new device. We can see how that would be frustrating, having to buy a separate charging adapter and dealing with unexpected durability issues can take away from the overall experience. Since the phone was purchased from Best Buy, we recommend contacting their customer service directly for assistance with the return or exchange process. They will be best equipped to help you resolve this quickly. -Kylee MotorolaMobility

  • Rated 1 out of 5 stars

    Too many glitches

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably the worst phone i have ever encountered. Glitches daily, stops working completely. Voicemails take days to come through. Save your money. Get a different phone

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JessV, We're sorry to hear about your experience. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at [email protected]. We'll be there to help. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy Guy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in love with my new phone :) This was a great investment

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AlexH, We’re so happy to hear that and love the enthusiasm! It’s great to know you’re enjoying your new phone and feel it was a great investment. Thanks for being part of the Motorola family! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2025/bd-p/moto_g_power_2025_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Moto Power

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All good except battery doesn't last as long as older version of device

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi IsaccC, Thanks for the feedback! It’s great that everything else is working well. We hear your feedback as well with regard to the battery life. You may Adjust Screen Brightness, Limit Background Apps, Enable Battery Saver Mode, Reduce Screen Timeout, and Keep Software Updated to improve battery life. You can write us an email to [email protected] if you need further assistance. We'll be there to help. -Kylee MotorolaMobility

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