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Customer Ratings & Reviews

Your price for this item is $284.99
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Customer reviews

Rating 4.5 out of 5 stars with 1164 reviews

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Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers admire the Moto G Power 5G 2023's camera quality, exceptional battery life, and generous storage capacity. Many appreciate its affordability and ease of use, finding it performs well for everyday tasks. While some users wish for features like NFC and wireless charging, the positive feedback on core functionalities outweighs these minor drawbacks. The large screen size is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,164 reviews
  • Rated 4 out of 5 stars

    Great phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best phone that I've ever purchased. I really like it. It's got everything that you could possibly want on it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Randy, Thank you so much for your wonderful feedback! We're thrilled to hear that you consider your new Moto G Power 5G the best phone you've ever purchased and that it meets all your needs. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Moto G Power 5G

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motorola rocks! I've owned a few phones with varying degrees of quality. The Moto 5g has numerous features that truly serve my needs. Highly Recommend!!!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your enthusiastic endorsement, RobertM. We're thrilled to hear that you're enjoying your phone and that it's meeting your needs perfectly. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good Motorola Phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone for my kid. Charges up fast and stays charged for a long time. Has all the apps he wants and is easy to download the ones he needs.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi whattapoppa, we're delighted to hear that you're enjoying the device for your child. Don't hesitate to join our official community page to stay informed about our newest devices and connect with other Motorola enthusiasts who also have the same device as yours. You can find us at https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Ythan MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works as expected.Battery life quite good. Most phones will lose their battery life quality after a few charges. I have no complaints about this phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Joseph, It's wonderful to hear that your phone is meeting your expectations and that you're satisfied with its battery life. Thank you for sharing your positive experience! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my cousin in Liberia. She said she loves the phone, it processes fast, has a lot of data, and has great video quality.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Truthtelling! It's great to hear your cousin is enjoying her new Motorola device. Thank you for sharing this wonderful experience with us. We would be thrilled to hear more about her thoughts on the device. Encourage her to join our official community page to stay updated on our latest devices: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. We're looking forward to hearing more from her! -Ythan MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great Battery, Not so Great Android OS

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoyed the long lasting battery but didn't care for the version of Android it came with so Im choosing a different brand.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience, JIV24. We're glad to hear that you appreciated the battery performance of our device. We understand that the Android OS plays a crucial role in your overall satisfaction, and we're sorry to hear that it didn't meet your expectations. If there's anything specific you'd like to share about your experience with the Android OS or if you have any questions, please feel free to reach out. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Moto G Stylus

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best android phone that money can buy. Very slick, stylish, and best one for the price paid. This is my second phone that I bought in a year. I love its camera. It’s worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this phone. Can't do much better than this phone for the price. Battery life is excellent and no glitches as of yet.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're thrilled to hear that you're very satisfied with your phone, Dtvalv. Your feedback means a lot to us, and we're delighted to know that you find the phone to be excellent value for the price. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Motorola Fun

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love a Motorola phone. They are affordable. Do not die quickly like most phones. It's my best gift to give. The only downside is when you update, your camera isn't as good anymore.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're happy to hear that you're having fun with the device, FloL. We can feel that you're happy with the product you've bought from us. If you would like to join the official Motorola community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    Decent Features but God Awful Connectivity/Reliabi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is not worth the small amount of money it costs in my opinion. I got for the features it has that I like, such a headphone jack, strong battery life, and OLED screen with 144hz refresh rate, but I quickly realized that it has major connectivity issues like Ive never experienced on any phone before. I frequently lose service in my own apartment (something that's never happened in the past), and even out on the road when I need GPS. The 5g service on it is basically non-existent, even tho it claims that it's there. I also get signed out of a lot of my apps every time I go to open them. This phone has been a headache since I purchased it and this "budget phone" isn't even worth the budget in my opinion. Do yourself a favor and don't waste your time.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi TomNelson, we're sorry to hear that you experiencing a connectivity issue on your device, and also experiencing being signed out of your apps. Have you tried to check if you have the latest software update on your device? Go to Settings > System > Advanced > System updates. Please endure also that all your third-party apps are being updated by checking the Google Play store. In the meantime, we can try to reset the network settings. You can follow the link provided https://en-us.support.motorola.com/app/answers/detail/a_id/173276/~/reset-network-settings---moto-g-power-5g-%282023%29. For other concerns, please send us an email at supportforums@motorola.com. -Ythan MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Hands down the best budget phone you can buy.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing for the price. I could not believe the detail not only with both front and back cameras but just overall. The thumb print scanner on the power button is fantastic for easy use. 10/10 love the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd Moto G phone. I really enjoy all the features and don't feel like I am missing out on anything that the more expensive phones may offer.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi DianeF, we are delighted to hear that you have been a loyal customer of Motorola for an extended period. Your trust in us and choosing Motorola Mobility as your device provider means a lot to us. Thank you! -Ythan MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for your money , absolutely one of the best budget mobiles in this price range, very smooth, great camera!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hello SaiKiran. Your feedback means a lot to us, and we are grateful for your kind words. It brings us joy to hear that you are pleased with your recent purchase. Thank you for choosing Motorola Mobility as your device provider. Please stay connected with us on our official community page to stay updated on our newest devices: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Nate MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. And great on-line chat service from Best Buy. Still waiting for Android 14 update (June 2024)

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hello JayBee, I'm glad to hear that you're enjoying your phone and had a positive experience with Best Buy's online chat service! Our team is working diligently on making the Android 14 update available on all devices. We always mention that we never provide a specific timeline, however, your device is expected to receive the update. You may join our official Moto G Power 5G community here:  https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Iza MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I swear by Motorola Phones and this replaced my phone that stopped working - after several years - the battery did not keep a charge. This phone holds battery charge and charges really fast.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JessicaK, We are so delighted to hear that you had a positive experience using our Moto G Power 5G (2023) phone, and it matches your expectations. If you're interested, you may want to visit our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    great phone easy purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moto make an exceptional phone - they don't get enough credit. These open boxes are usually perfectly fine phones and are definitely the right price. Can easily register with my cellular service carrier. Or if you are traveling aborad and need a low cost phone to buy local Sim card its easy My son at college needed a phone fast so I purchased this through Best Buy site for Pick up. My son easily picked up the phone at his local Best Buy with the order confirmation email i sent him and he was back in business before his afternoon classes started

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi ElizabethW, We're delighted to hear that you're impressed with Motorola's exceptional phones and recognize the value they offer. We appreciate your recognition of the quality and affordability of our open box phones, as well as their ease of registration with cellular service carriers. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Motorola phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for the price. Haven't had any issues with it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Moto G Power 5G cell phone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice phone for the price, seems to run all of my apps well and also has great sounding loudspeaker. Enjoying the built in FM tuner, a useful feature I was surprise to see.

    I would recommend this to a friend
  • Cons mentioned:
    Bloatware

    Rated 4 out of 5 stars

    Decent Enough

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a phone. Does what I need it to do, but I hate all the bloatware.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi BrennaS! We are sorry to hear that you didn't have a satisfactory experience with our product. We take our customers' concerns seriously and are committed to providing high-quality products and services. We would appreciate the opportunity to look into your concerns and find a solution that meets your needs. Please contact us at supportforums@motorola.com, and we will do our best to address your concerns as quickly and efficiently as possible. Thank you for your feedback, and we look forward to hearing from you soon. -Ythan MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good phone.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything i need from a phone. Good battery power. Good camera quality. Good phone for the money.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Landline! We are truly grateful for your kind words and for selecting us as your trusted device provider. Your positive experience means a lot to us. Please stay connected with us on our official community page to stay informed about our latest devices. Just visit https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Nate MotorolaMobility