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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1162 reviews

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Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers admire the Moto G Power 5G 2023's camera quality, exceptional battery life, and generous storage capacity. Many appreciate its affordability and ease of use, finding it performs well for everyday tasks. While some users wish for features like NFC and wireless charging, the positive feedback on core functionalities outweighs these minor drawbacks. The large screen size is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,162 reviews
  • Rated 5 out of 5 stars

    Another Level Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my Moto g, even though I haven't utilized all it's capabilities. I am still learning.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're pleased to know that you were satisfied on your recent purchase thedindin and thank you for choosing Motorola devices. We'd love to hear more of your experience on the device, you may follow us on our official community page at https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Cell phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone best phone I've ever gotten I would recommend all my members to go get a phone from Best buy

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for your enthusiastic feedback, DonaldCann. We're thrilled to hear that you consider the phone to be the best you've ever gotten. Your recommendation to others is greatly appreciated. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. Excuse the picture it's been a long week.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for giving us 4 stars, AshleyJ. We are happy to see that you love the phone. Thank you for choosing Motorola. If you like, you can join our official Motorola community page and learn more about the product here: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Motorola 5g phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, great item, I'd sure recommend best buy, I'd sure recommend Motorola products.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your positive experience, Ebemo78. It's fantastic to hear that you had great service from Best Buy and that you'd recommend both Best Buy and Motorola products. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Moto power 5g

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is large and wide and comes with a lot of storage space with sd card slot.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for taking the time to share your positive feedback, AngieD. We're glad that you appreciate the phone's features. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband love his phone that I bought for him he enjoy it

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      That's fantastic news, RebeccaM! We're thrilled to hear that your husband is loving the device and having a great time with it. Thank you so much for sharing this wonderful experience with us. If you'd like to stay connected with our community, feel free to join us on our official community page at https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. We look forward to seeing you there! -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    GOOD

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for the price! Pretty seamless operations.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Second DEFECTIVE Motorola phone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second defective Motorola phone purchased in the last 1 1/2 years from ABQ Best Buy, Phone cord was damaged and wouldn't charge my phone for over a week until I realized what was happening. Took more than a week to transfer docs, files, and photos using excellent WIFI because the phone sucks. Phone is buggy, takes you out of an app or webpage unexpectedly and freezes CONSTANTLY. The phone does what it wants to do whether I want it to or not. WORST PHONE EVER.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for taking the time to share your experience with us, Nunya. We're sorry to hear about the concerns you've encountered with your phone. This is certainly not the experience we want for our customers. As we stand by our phones, we'd like to help get this sorted out. Write us an email at [email protected]. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is unlocked, and is completely compatible with my obscure carrier. Performance is 10/10. The amount of internal memory is perfect for having lots of apps and media, and it can be expanded further up to a terrabyte. No issues with the system or storage capabilities. The cameras are great for a phone of this budget. The phone is fast and snappy and can handle large size games online. The battery lasts a long time and charges twice as fast as my last phone. There is bloatware which can be easily uninstalled and disabled. The screen is large and sensitive. The phone is also comfortable in the hand and highly customizable. One thing I'd change is the location of the microphone jack, which is on the bottom. I ordered the white version and it is very pretty. There are also extensive varieties of phone cases available for this particular device. 10/10 would recommend. Will update review immediately if anything changes.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for this positive review, Mint. We're glad to see that you are enjoying your phone and everything works for you. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Mitch MotorolaMobility

  • Rated 1 out of 5 stars

    Not a fan of Motorola

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not user friendly, WiFi/Internet bounces on and off or back and forth I've turned everything it says and nothing works. When this happens it lags bad and when I'm dashing it causes me to miss orders and directions on the map. It's slow and not ideal for more than 2 apps without failing to load. The camera is absolutey horrible too

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi CynthiaB, We're sorry to hear about the concerns you're experiencing with your phone. Your feedback is important to us, and we apologize for any inconvenience caused by the performance and usability issues. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please share your details at [email protected] and refer to this link as a reference. We'll be there to assist. -Mitch MotorolaMobility

  • Rated 1 out of 5 stars

    BestBuy sent Openbox phone 4 price of new phoneSMH

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works great so far. But when you pay for a new phone and you're sent an open box/used phone, that's not right!!

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hello Carmen, We are sorry to hear about your recent experience. Did you reach out to the seller? We'll be sure to forward your feedback to the appropriate team. Should there be any further inquiries, please do not hesitate to email [email protected]. We'll be glad to help. -Belle MotorolaMobility

  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Very satisfied overall.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone to replace my failed Moto X4. After a couple weeks, great battery life, screen is clear and bright, very fast response, typically get 500Mbps or more on 5G. Getting used to the larger size but having the larger screen and larger physical screen area utilized is nice. Camera works well, have not tried the low light mode. Wish it was IP68 and a metal or glass case, but the PMMA back is surprising solid. I like the micro SD card slot also and 256GB memory. The phone shipped with Android 13 and there is some conjecture that Motorola will update the to Android 14, but that has yet to happen.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your detailed feedback, NewSmartphoneUser. We're delighted to hear that you're enjoying your new phone and that it's meeting your expectations in terms of battery life, screen quality, and performance. It's great to know that you're getting impressive speeds on 5G and that the larger screen is a nice upgrade for you. Regarding the Android 14 update, we understand your anticipation. While we don't have a confirmed release date yet, rest assured that our team is working hard to bring the latest updates to our devices. Please stay tuned for official announcements. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Camera quality, Storage

    Rated 4 out of 5 stars

    Impressive Power and Features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance: The 256GB storage provides ample space for apps, media, and documents. The 5G capability ensures fast and smooth performance, making browsing and streaming a breeze. Design: The Mineral Black color gives the phone a sleek and modern look. The build quality is solid, and the phone feels comfortable in hand. Battery Life: True to its 'Power' name, the battery life is exceptional. I can go through a full day of heavy usage without worrying about running out of power. The fast-charging feature is a game-changer, providing a quick boost when needed. Camera: The camera quality is impressive, capturing clear and vibrant photos. The camera app is user-friendly, and the various shooting modes offer versatility. Software: The phone runs on a clean and near-stock Android interface, ensuring a smooth and responsive user experience. Regular updates from Motorola enhance the overall performance and security. Connectivity: The 5G connectivity is a standout feature, delivering faster internet speeds and a more reliable connection. Call quality is excellent, and the phone supports multiple carriers. Value for Money: Considering the features offered, the Moto G Power 5G 2023 provides excellent value for money. It competes well with higher-priced smartphones in terms of performance and features. Conclusion: Overall, the Motorola Moto G Power 5G 2023 is a stellar choice for those seeking a powerful and reliable smartphone without breaking the bank. It excels in battery life, performance, and camera capabilities, making it a solid investment for any tech-savvy user.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MohanaveluK. Thank you for sharing your detailed feedback about our product. We are happy to hear that you find this phone to be great and that you are satisfied with your purchase. If you're interested, we'd like to hear your story and share it with the Moto users here: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en -Belle MotorolaMobility

  • Pros mentioned:
    Battery life, Price, Processor speed
    Cons mentioned:
    Bloatware
    Best Buy Employee

    Rated 4 out of 5 stars

    Quality isn’t an issue here!

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone packs of powerful punch, at an amazing price point. Using an almost stock version of android, it runs so smoothly and quick, allowing you to get everything that you need done. The battery life is amazing even through all day use. The compatibility with the latest networking technologies is amazing so even on Wi-Fi you get the fastest speed. Compatible with watches and other accessories is in an issue at all and I would definitely recommend this to a friend or family member coming from any of the A-series Samsung phones. There is minimal bloatware unlike with Samsung where it bogged down the operating system, causing the phone to be slow. Motorola definitely did good on this one.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JayB, We are truly grateful that you took the time to write this positive review. Your support and trust in us are much appreciated. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Processor speed, Storage

    Rated 5 out of 5 stars

    Love those Moto Gestures

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned Moto phones before so when needing a new phone with 5G I was definitely in the market for another Motorola just for the gestures. The quick actions to open the camera and turn on the flashlight are my favorites. This model also had all the features and upgrades that I was looking for. Nice 1080P display along with more RAM and storage than my old phone along with a faster processor and stereo speakers. This phone checked all the boxes. It's been a little more than a month that I've been using it and I have no complaints. I'm really happy with it and the battery life is great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Storage

    Rated 5 out of 5 stars

    Stellar Performance and Sleek Design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Motorola Moto G Power 5G 2023 is a stellar choice for anyone seeking a feature-packed, reliable smartphone. With its generous 256GB storage, it handles all your apps, photos, and videos effortlessly. The 5G capability ensures lightning-fast connectivity, making streaming and browsing a breeze. Its sleek design in Mineral Black exudes sophistication, while the impressive battery life keeps you powered throughout the day. The camera quality is excellent, capturing sharp, vibrant photos. Overall, the Moto G Power 5G offers outstanding performance and value, making it a top-notch option for tech enthusiasts and everyday users alike.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your detailed and positive review, HelloWorld! We're thrilled to hear that you're enjoying the Moto G Power 5G 2023. It's great to know that its generous storage, 5G capability, sleek design, and impressive battery life are meeting your needs. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my son - and he loves it. The screen is sharp, battery life is great, very responsive, connects to 5G, has a ton of storage, expandable storage, great camera as well - and I love the price point!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for purchasing our product and for this positive feedback, Mike. Glad that you chose it for your son and that you're satisfied with the phone's features. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Storage
    Cons mentioned:
    Nfc, Wireless charging

    Rated 5 out of 5 stars

    Great Mid Range

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I say that this phone has what I need. The storage is good and ram is pretty decent. 120hz blows my mind at this price range. No problems changing it over to MetroPCS. Calls are great, especially with 5g. I'd say that this is the equivalent to getting a good Mid Range phone. It does lack wireless charging and nfc, but I don't use those features. Feels just like the the Moto Stylus without the stylus and it's more budget friendly.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Superdish. We are so grateful for the wonderful feedback that you shared with us. We are thrilled to learn that you are satisfied with the phone's performance and quality. It is our pleasure to have you as a valued member of the Motorola family. We kindly invite you to join our official community and share your experience with other Moto users here https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en -Belle MotorolaMobility

  • Pros mentioned:
    Battery life, Storage
    Cons mentioned:
    Nfc

    Rated 5 out of 5 stars

    Great budget phone with a few caveats.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Moto G Power 2023 on sale at Best Buy at a great price. It was bought to replace the Moto G Power 2021 I owned previously. The 2021 had gotten submerged under water and the screen no longer responded to touches. Now, for the Moto G 2023: It is a great phone for $200: unlocked, 256MB of storage and 5,000 mah battery is just an amazing deal and it's very responsive for the price range. My Bluetooth earpiece connects quickly and I have had no issues with clarity and the range is great. I have read that the camera is not that good, particularly in dim light and that the screen is just average, but I am a blind user and for me this phone performs fantastically. I am able to use the 'Talk Back' on the phone, listen to music and use the GPS, all at the same time, without any notable delays or freezes. I have had some issues with 'Talk Back' interfering with other budget phones. Also, I find the Motorola specific (possibly patented?) physical phone shortcuts very valuable - the shake for flashlight (not for me, but when I hand the phone to someone who needs a light), the flip over for DND (do not disturb), the twist the wrist twice for the camera (again to hand the phone to someone else) and the tap the back twice to launch an app of my choice. I would say this phone is a great buy and I have recommended it to others looking to purchase a budget phone. The only possible issue is that it comes installed with Android 13 OS and it's supposed to have 1 upgrade within the lifetime of the phone, but I did not get an update with my Moto G 2021 (which had Android 11 installed and never upgraded to Android 12, but they did continue having security updates). It is a possible concern for security and app compatibility. One last thing, for people who NEED NFC for using transit pass or credit payment using the phone, this phone does not have 'Near Field Communication', so you will have to look for a different phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for taking the time to share your positive feedback, Amazingant. We're glad that you appreciate the phone's features. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Camera quality, Storage

    Rated 5 out of 5 stars

    Motorola MOTO G 5G

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Moto G Power 5G (2023) is a solid option for users seeking a budget-friendly phone with a good display, long battery life, and ample storage. While the camera performance and software update limitations may be a concern for some, the overall value and performance make it a worthwhile consideration for those on a budget.

    I would recommend this to a friend
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