Customer Ratings & Reviews
- Model:
- PAXW0005US
- SKU:
- 6539788
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Camera
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
Customers are saying
Customers appreciate the moto g stylus 2023's camera quality, stylus functionality, and long battery life. Many also praise its affordability and ease of use, finding it a great value for the price. While some users mention pre-installed apps as a drawback, the overall feedback highlights the phone's positive features. The screen size and performance are also frequently cited as positive aspects.
This summary was generated by AI based on customer reviews.
Phone
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone didn't appear to be new upon receiving and instantly got very hot at top of phone . Also issues with screen being unresponsive.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi StaceyR, we're sorry to hear that these are happening on your phone. We would like to help. Does your Moto G Stylus phone have the latest software? Go to Settings> System> Advanced> System updates. Have you checked if all of your apps are updated? Go to Google Play Store> Menu> Manage apps & device> Updates available> Update all. Are you using the Moto charger that came with your phone? Does it happen while charging, when using it, or even when idle? Please write us the details by sending an email to supportforums@motorola.com and we'll be assisting you from there. -Mitch
Not the best phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone features are lacking. Would not purchase this item again
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We're sorry to hear you're not happy with your phone, Aggie2019. We would like the opportunity to investigate your feedback further. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. - Mitch
Answering.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Difficulty in answering incoming calls! Ads popping up and covering answering screen.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We're sorry to hear about this Greg. Let me help you with that. On your Android phone, open the Chrome app . To the right of the address bar, tap More. Settings. Tap Permissions. Pop-ups and redirects. Turn off Pop-ups and redirects. For other concerns, please send us an email at supportforums@motorola.com. -Ythan
Don't buy it!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this unlocked phone as an emergency replacement since my phone died and I was about to travel. A week after purchasing it, the phone would freeze up but I thought it was a one time situation since I was out of the country. Unfortunately it shuts down the apps, the home page shows blank (even when the phone rings), and it still freezes. Do yourself a favor and don't even spend $25 because it does this ALL DAY.
No, I would not recommend this to a friendMom
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.meets my mom's current needs. She is able to navigate and watch her favorites.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Moms, We appreciate you taking the time to make such a complimentary comment about our product. We're delighted your mom enjoyed it. If you are interested, you can share your experience on our official Motorola online community page: https://forums.lenovo.com/t5/moto-g-stylus-2023/bd-p/moto_g_stylus_2023_en -Belle
Worst phone I've ever had.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's not a Motorola phone. It's a google phone. It immediately downloaded 46 apps, most of which were related to google. 30% of them you would never use, and 30% of them you can't even uninstall. Google immediately takes up a huge amount of memory. Navigation is horrible. Everything runs through google. It's such a horrible phone that they charge you a $45 restocking fee, even if you return it within the 14 day return period. Then if you want to buy an open box one, they knock $7 off the original price. Lot of ripoffs in the world. This is one of the biggest.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your feedback, Rick. It is something we'd like to know more about and get things right, as we stand by our product. Kindly write us an email at supportforums@motorola.com and tell us more about what happened. We will surely help you there. -Belle
Motorola-Moto G
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very heavy and picture quality is not so good. Get hot if using for a while
No, I would not recommend this to a friendMotorola phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone works like it was intended, the value is there,
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for having our phone and we appreciate the time to share your feedback with us, FrederickH. If you ever need help, give us a holler or reach out to our official Moto G Stylus community page: https://forums.lenovo.com/t5/moto-g-stylus-2023/bd-p/moto_g_stylus_2023_en. -Mitch
My cell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Te cell is fine the only problem is the camera is not the best
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We appreciate you taking the time to share this experience with us MarvinL. Have you tried to adjust the camera settings of your device and check if there are improvements. For other concerns, please send us an email at supportforums@motorola.com. -Ythan
Avoid
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I know it's a cheap phone but.. it's one of the slowest phones I've ever owned I have a Samsung phone from 2011 that's faster. Don't expect to multi task with this phone since it's only capable of having 1 app open at a time at best.! Oh yeah and it's 4g! Worst, most frustrating of an experience I've ever experienced owning a phone in my life.. it feels like I'm being transported back to when smart phones first came out back in 2008! Avoid unless you enjoy fits of rage dealing with a useless, slow poor excuse of a phone.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your experience with us, JeromeV. We apologize for the frustration and inconvenience you've encountered with your phone. We understand that performance concerns can greatly impact your experience, and we strive to provide devices that meet your expectations. We would like to help you get this sorted. Please send us an email at supportforums@motorola.com. We'll be there to help. -Mitch
Cell phone open box
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is echo on the phone as it was previously opened.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi HantzP. We appreciate your posting. We apologize for the inconvenience this have caused you. We want to check this further because we stand behind our products. Please send us an email at supportforums@motorola.com so we can look into it more thoroughly and help you more effectively. -Belle
Phone sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The speaker and sound volume are not the best callers tell me I sound like I'm in a bubble or robotic. Other then the sound and volume everything else with the phone functions is great.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi AdrianaG, we're sorry to hear about the problems you're experiencing on your device. May we verify when this concern starts to happen? Let's try to do a hardware test by following the steps provided on this link https://en-us.support.motorola.com/app/answers/detail/a_id/176229/~/microphone-diagnostic-test. For other concerns, please send us an email at supportforums@motorola.com. -Ythan
Freeze, dace recognition
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freezes when using. Face recognition does not always work.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We appreciate that you reported this to us, and we're sorry to learn that you are sometimes having difficulty with the face recognition feature on your device. We would like to further check and sort this out; please write us an email at supportforums@motorola.com to further assist you. -Belle
Ok
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good but battery dies quickly but other wise it's ok
No, I would not recommend this to a friend- Pros mentioned:Stylus
Works well for a week
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Device worked well for the first week then became slow would freeze The only positive thing out of it was the stylist and some of the notepad features
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We're sorry to hear it's not performing as expected, Casey. The stylus and notepad features do sound handy. Slow is sometimes caused by too many running apps in the background, use your recent apps button to close apps you're not using. It is also a good practice to restart the device periodically (every 2-3 days) to clear out buffers and memory that may lead to intermittent issues. If the concern persists, kindly go to this link: https://motorola-global-portal.custhelp.com/app/mcp/landing_troubleshooter/g_id/5059>; Next > Display/Touchscreen > Phone is slow/unstable and try the recommended steps there. Should there be any further inquiries, please do not hesitate to email supportforums@motorola.com. We'll be glad to help. -Mitch
I want to love this phone but performance is bad
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Six months in I reverted to my broken phone form 2020. this a durable solid feeling phone, but the lag on basic tasks like web browsing and texting is unmanageable.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Spence, we are sorry to hear that you had a less than satisfactory experience with our phones. Please know that we stand by our products and we want to make things right. Let's try to reset your app preferences. While this won't delete any personal files, it will reset your app's settings to default. If you have any game progress, please make sure to sync it with any of your accounts to avoid losing your progress. You will also be logged out of social media accounts and will need to log back in. Please go to Settings > System > Reset > Reset app preferences. Once done, restart the phone. For other concerns, please send us an email at supportforums@motorola.com. -Ythan
Moto G stylus
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After I use my phone in my car, which has Bluetooth, I have to restart my phone for people to hear me. I can hear them, but they can't hear me unless I restart it. Kind of frustrating!
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi LanaP, we're sorry to hear that you're not being heard when you're calling. Let me help you with that. Let's reset the network settings. This will revert your phone's network-related settings to the original state. It wipes saved Wi-Fi connections, Bluetooth devices, and VPN configurations on your phone. Everything must be set up from scratch.
Go to Settings > System > Advanced > Reset Touch Reset Wi-Fi, mobile & Bluetooth > RESET SETTINGS. Touch RESET SETTINGS. For other concerns, please send us an email at supportforums@motorola.com. -Ythan
Motorola
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone had to be reset because no one could hear you when you answered the phone. And mute was not on. Took it back to best buy and the only thing they could do is a factory reset.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi BrianF, we are sorry to hear that you have had a poor experience, and we want to make it right. We would like to verify if performing the factory data reset fixes the concern. Should have further questions, please send us an email at supportforums@motorola.com. -Ythan
- Cons mentioned:Bloatware
Disgraceful pushing of repeatedly deleted apps.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a crappy, slow device that is worth the money yet not the aggravation that comes from incessant bloatware.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We're sorry to hear that these are happening on your phone and that your experience did not match your expectations. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please share your details at supportforums@motorola.com and refer to this link as a reference. We'll be there to assist. -Mitch
Best Buy needs to more informative
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone itself is nice but i was very upset to learn after i bought 2 of these phones and went to activate them through my Spectrum account that we should have been told when buying them that when you buy a phone at BestBuy you need to have one of the carriers that Best Buy uses such as Verizon or T-Mobile. I had to buy two new phones through my carrier and return the two i bought from Best Buy and cancel my protection plan which i had spent hundreds on.. very frustrating
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi ErinB, We are so sorry that your experience did not match your expectations. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at supportforums@motorola.com. We'll be there to help. -Mitch