Customer Ratings & Reviews
- Model:
- PAXW0005US
- SKU:
- 6539788
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Camera
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
Customers are saying
Customers appreciate the moto g stylus 2023's camera quality, stylus functionality, and long battery life. Many also praise its affordability and ease of use, finding it a great value for the price. While some users mention pre-installed apps as a drawback, the overall feedback highlights the phone's positive features. The screen size and performance are also frequently cited as positive aspects.
This summary was generated by AI based on customer reviews.
Slow, but works
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's very slow. It needs to be charged twice a day. My older phone was actually faster and needed less charging.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi ImportedFox, We're sorry to hear about the performance and battery life concern you've been experiencing with your phone. This is certainly not the experience we want for our customers. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at supportforums@motorola.com. We'll be there to help. -Mitch
Wouldn’t recommend
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for. It’s a decent little starter phone but nothing special
No, I would not recommend this to a friendIts okay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I might two at the same time. One for my mom one for my dad. One phone is great, the other battery drains even though its not being used. I charged both phones and left them untouched all day. One phone was at 80% and the other at 10%. Very annoying to think you have something new yet it doesnt work.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for taking the time to share your feedback, AnaM. We're sorry to hear that you're having a concern with your phone's battery. As we stand behind our products, we would like the opportunity to investigate your feedback further. Write us an email to supportforums@motorola.com. We'll be there to help. -Mitch
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed, had to return it the next day. I have had several Motorola Phones, Pure, Ace 5G, with the same carrier with no issues. This one couldn't find a signal, the migration of Data from old phone didn't take. The biggest problem was dropped calls and not being able to use my apps. Maybe that particular phone was defective? I went back to my Pure with no issues.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi BestBuyCustomer, We're sorry to hear that you are not happy with your purchase and that you had to return the phone. Hope you can give us another chance and if you need any assistance, please do not hesitate to reach out and we'll be happy to assist you. -Mitch
Motorola G Stylus
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone was horrible I've had problems with it ever since I purchased it it has already crashed buttons don't want to work on the volume up and down I'm already having to replace it
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for reaching out and sharing your experience with us, Spyware. We're sorry to hear about the problems you've encountered with your phone. For further assistance, please email us at supportforums@motorola.com. We'll be there to help. -Mitch
Terribly unhappy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is terrible, screen is smaller then the 2022 model, signal is absolutely pathetic, memory size is non existent. i should have never bought this phone and just dealt with the screen being crack on my moto stylus 2022 model
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Nothappyatall, we are sorry to hear that you had a less than satisfactory experience with our phones. Please know that we stand by our products and we want to make things right. Should you have any further questions or concerns, please don't hesitate to contact us at supportforums@motorola.com. -Ythan
Motorola 5g stylus
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The apps can not be organized and are difficult to locate. Contacts can not be customized, one ring tone for every contact and only one notification tone for all notifications. While I've been in an app and a call comes in, as I attempt to answer the call, it is sent into voice mail.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi BlaineP, This is not the experience we wanted you to have with us and we're sorry for any inconvenience this may have caused. We want to help you with this matter. Please share your details at supportforums@motorola.com and refer to this link as a reference. We'll be there to assist. -Mitch
This phone sucks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone sucks. I missed the deadline to return it so I'm stuck with this crap. I hate it. Goes in and out of calls. The call drop noise plays I. The background of a new call. Never again will I buy an unlocked phone at this point I could've just went and leased it.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We're sorry to hear you're not happy with your purchase, SadeM. We would like the opportunity to investigate your feedback further. Can you confirm if this happens at every location? Ensure you are not using a case, cover, or screen protector that may be interfering with the proximity sensor. By covering the sensor the touchscreen may be affected and be causing inadvertent hang-ups. After removing the accessory case/screen protector/holster, please restart the device. Let us know the details by sending an email to supportforums@motorola.com. We'll wait for you there. Thank you -Mitch
Just placed order
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hoping its what it says as i just placed order online
I would recommend this to a friendNot a good phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would not buy this product again. It is not working for me. The speaker is not working and no one can hear me. I am not going to buy a Motorola again. Going back to my Sansung.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi AngeliaS, We're sorry to hear about the concerns you've encountered with your Motorola device. It's frustrating when a product doesn't meet expectations, especially when it impacts essential functions like the speaker and microphone. As we stand behind our products, we would like the opportunity to investigate your feedback further. Write us an email to supportforums@motorola.com. We'll be there to help. -Mitch
Horrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pin when bought refurbished and they wouldnt let me do it past q4 days
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your feedback regarding the Moto G Stylus (2023). We're sorry to hear that you encountered a problem with the PIN setup after purchasing a refurbished device. We would like the opportunity to investigate your feedback further. Please write us an email at supportforums@motorola.com. We'll be there to help. -Aria
Bad service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very bad delivery service, my order was left in the lobby and it was stolen. and knowing that I did not receive it, Best Buy ask me if I recommend it!!
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi RosaB. We appreciate you bringing this to our attention. We apologize for what happened to your order and for the inconvenience you have experienced. We are interested in learning more about this, and if you need further help, please send us an email at supportforums@motorola.com so that we can assist you further. -Belle
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was told it is as 5g was the same as the other one I was looking at just different memory ... not...
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Sadday. Thank you for sharing your feedback, and we apologize for the misunderstanding, but this device does not support 5G. If you need more help, you can drop us an email at supportforums@motorola.com. We will be pleased to assist. -Belle
Terrible phone
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk phone, used it for 4 weeks and became almost unusable. Apps crash, Bluetooth disconnects randomly.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi NotSure, sorry to hear that your experience didn't meet your expectations. Let me help you with that. With the crashing apps:
1. May I suggest checking if your device has the latest software update? To do this, go to your Settings > System > Advanced > System updates and make sure all your apps are updated.
2. Try resetting your app preferences. These will reset your notification settings and default apps, but your data will remain intact. Go to Settings > Apps & Notifications > See all apps > Menu (three dots on the top right) > Reset app preferences. Please keep us updated on how this goes for you.
To address your Bluetooth problem, let's try to reset the network settings:
This will revert your phone's network-related settings to the original state. It wipes saved Wi-Fi connections, Bluetooth devices, and VPN configurations on your phone.
Everything must be set up from scratch.
1.Go to Settings > System > Advanced > Reset Touch Reset Wi-Fi, mobile & Bluetooth > RESET SETTINGS
2. Touch RESET SETTINGS
Try to reconnect to Wi-Fi, cellular data, and Bluetooth, or try to share your Internet connection again. Should you have any further questions or concerns, please don't hesitate to contact us at supportforums@motorola.com. -Ythan
Moto
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too slow Phone is living in the past century… its not worth the price
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Upadhyas! We understand your frustration with the slow performance of your device. We highly recommend checking if your device has the latest software update. To do this, go to your Settings> System, Advanced, and finally System updates. You can also try to restart your device, as this will help clear any running apps in the background. For other concerns, please send us an email at supportforums@motorola.com. -Nate
Motomial
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does not have good resolution and should have a memory greater than 125 g
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We're sorry to hear that your experience didn't meet your satisfaction JorgeA. We stand by our phones and this is something we want to take a look at. May we know if you are referring to the camera resolution of your device? Have you updated all necessary apps to have an improve camera resolution? For other concerns, please send us an email at supportforums@motorola.com. -Ythan
touch screen is not working
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Totally freezed and restart again and again to make it work. Returned the product
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We're sorry to hear about the concern you encountered with your Motorola device, Lily. Your feedback is valuable to us, and we apologize for any inconvenience caused by the touchscreen not working properly. As we stand behind our products, we'd like to know more details about what happened and get this sorted out. Write us an email at supportforums@motorola.com. We'll be happy to help. -Mitch
Broken charger port
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Charge port don't work when I first got phone and connected charger to the phone
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi LuisM, we're sorry to hear about the concern you're experiencing with the charge port on your phone. That's definitely not what we want for our customers. As we stand behind our products, we would like the opportunity to investigate your feedback further. Please write us an email to supportforums@motorola.com. We'll be there to help. -Mitch
Baad review
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Si to slow dont Buy and the Quality is bad the camera to
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your feedback with us, Vanessa. We apologize for any inconvenience you've encountered. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please share your details at supportforums@motorola.com and refer to this link as a reference. We'll be there to assist. -Mitch
Only buyit if you need a cheap phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow to connect. Phone will not consistently send messages. Recieves messages late. Slow to search the internet.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi MichaelU, We're sorry to know that you're experiencing slowness on your phone. Slow is sometimes caused by too many running apps in the background, use your recent apps button to close apps you're not using. It is also a good practice to restart the device periodically (every 2-3 days) to clear out buffers and memory that may lead to intermittent issues. If the concern persists, kindly go to this link: https://motorola-global-portal.custhelp.com/app/mcp/landing_troubleshooter/g_id/5059>; Next > Display/Touchscreen > Phone is slow/unstable and try the recommended steps there. Should there be any further inquiries, please do not hesitate to email supportforums@motorola.com. We'll be glad to help. -Mitch