Customer Ratings & Reviews
- Model:
- PAXW0001US
- SKU:
- 6539785
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Camera
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
Customers are saying
Customers appreciate the moto g stylus 2023's camera quality, stylus functionality, and long battery life. Many also praise its affordability and ease of use, finding it a great value for the price. While some users mention pre-installed apps as a drawback, the overall feedback highlights the phone's positive features. The screen size and performance are also frequently cited as positive aspects.
This summary was generated by AI based on customer reviews.
touch screen is not working
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Totally freezed and restart again and again to make it work. Returned the product
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We're sorry to hear about the concern you encountered with your Motorola device, Lily. Your feedback is valuable to us, and we apologize for any inconvenience caused by the touchscreen not working properly. As we stand behind our products, we'd like to know more details about what happened and get this sorted out. Write us an email at supportforums@motorola.com. We'll be happy to help. -Mitch
Moto
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too slow Phone is living in the past century… its not worth the price
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Upadhyas! We understand your frustration with the slow performance of your device. We highly recommend checking if your device has the latest software update. To do this, go to your Settings> System, Advanced, and finally System updates. You can also try to restart your device, as this will help clear any running apps in the background. For other concerns, please send us an email at supportforums@motorola.com. -Nate
Only buyit if you need a cheap phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow to connect. Phone will not consistently send messages. Recieves messages late. Slow to search the internet.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi MichaelU, We're sorry to know that you're experiencing slowness on your phone. Slow is sometimes caused by too many running apps in the background, use your recent apps button to close apps you're not using. It is also a good practice to restart the device periodically (every 2-3 days) to clear out buffers and memory that may lead to intermittent issues. If the concern persists, kindly go to this link: https://motorola-global-portal.custhelp.com/app/mcp/landing_troubleshooter/g_id/5059>; Next > Display/Touchscreen > Phone is slow/unstable and try the recommended steps there. Should there be any further inquiries, please do not hesitate to email supportforums@motorola.com. We'll be glad to help. -Mitch
Broken charger port
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Charge port don't work when I first got phone and connected charger to the phone
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi LuisM, we're sorry to hear about the concern you're experiencing with the charge port on your phone. That's definitely not what we want for our customers. As we stand behind our products, we would like the opportunity to investigate your feedback further. Please write us an email to supportforums@motorola.com. We'll be there to help. -Mitch
Baad review
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Si to slow dont Buy and the Quality is bad the camera to
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your feedback with us, Vanessa. We apologize for any inconvenience you've encountered. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please share your details at supportforums@motorola.com and refer to this link as a reference. We'll be there to assist. -Mitch
SUX!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beyond SLOW battery doesn't last nothing worked properly including the stylus pen... RETURNED!!
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi liza. We appreciate you bringing this to our attention. Your feedback is important to us, and we are sorry that your device is giving you a hard time and that you ended up returning the phone. We are interested in learning more about this, and if you have further inquiries, please send us an email at supportforums@motorola.com so that we can assist you further. -Belle
Horrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is horrible, apps just shut off, slow processing.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Jimothy, We're sorry to hear that you're dealing with poor battery life, apps shutting off, and slow processing on your phone. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please write us an email at supportforums@motorola.com. We'll be happy to help. -Mitch
Hone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone Over heats. Terrible phone don't buy this.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi LaurelB, We're sorry to hear that you're experiencing concern with your phone overheating. This is not the experience we want for our customers, and we understand your frustration. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at supportforums@motorola.com. We'll be there to help. -Mitch
Slow
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery gets very hot and I had it for only a week. The lag with the stylist is incredibly slow
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Britt, Thank you for bringing this to us, and we're sorry for any inconvenience this may have caused you. We would like the opportunity to investigate your feedback further. Slowness is sometimes caused by too many running apps in the background, and the device will also get warm, but not to the point that it will cause any harm. It is also a good practice to restart the device regularly, at least every 2 days, to clear out buffers and memory that may lead to intermittent issues. If the concern persists, kindly go to this link: https://motorola-global-portal.custhelp.com/app/mcp/landing_troubleshooter/g_id/5059. Next > Display/Touchscreen > Phone is slow or unstable, and try the recommended steps there. Should there be any further inquiries, please do not hesitate to email supportforums@motorola.com. We'll be glad to help. -Belle
trash
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.did not get my refund for this item BOO .
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi BenjaminS, we are sorry to hear that you had a less than satisfactory experience with our phones. Please know that we stand by our products and we want to make things right. We would like to verify if you have already reached out to your point of sale to be assisted further on this matter. If not, we highly encourage you to do so as they are in the best position to provide you with the appropriate assistance. Should you have any further questions or concerns, please don't hesitate to contact us at supportforums@motorola.com. -Ythan
I still love Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible pics. Cheaper phone would of been better.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .I'm sorry to hear about your experience with our phones, MichaelR. We are committed to ensuring your satisfaction with our products. Could you please share more details about the concerns you are facing with the pictures? Have you considered trying a different camera app to see if that improves the picture quality? If you have any more questions or concerns, feel free to reach out to us at supportforums@motorola.com. -Ythan
I don't recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible,20 days after my purchase the phone is freezing.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Jeff, We are truly sorry to learn about your disappointing experience with our phones. Rest assured, we are committed to ensuring your satisfaction and resolving any issues you may have. With the freezing concern, may I suggest checking if your device has the latest software update? To do this, go to your Settings > System > Advanced > System updates and make sure all your apps are updated. Restart your phone; sometimes, a simple restart can resolve minor software glitches. If you have any more questions or concerns, please feel free to reach out to us at supportforums@motorola.com. -Ythan
Junk
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sucks brakes real easy n screen goes out like noþhing
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Britt, we are sorry to hear that you had a less than satisfactory experience with our phones. Please know that we stand by our products and we want to make things right. Kindly send us an email at supportforums@motorola.com. -Ythan
Laggy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has issues with network and lag constantly on my Verizon carrier
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We are sorry to hear that you have had a poor experience, and we want to make it right. To better assist you, could you provide us with more information regarding when this concern first occurred and the steps you have taken to resolve it? In the mean time, may I suggest checking if your device has the latest software update? To do this, go to your Settings > System > Advanced > System updates and make sure all your apps are updated. You may also try to reset the network settings, this will revert your phone's network-related settings to the original state. It wipes saved Wi-Fi connections, Bluetooth devices, and VPN configurations on your phone.
Everything must be set up from scratch.
Go to Settings > System > Advanced > Reset Touch Reset Wi-Fi, mobile & Bluetooth > RESET SETTINGS. Touch RESET SETTINGS
Try to reconnect to Wi-Fi, cellular data, and Bluetooth, or try to share your Internet connection again. For other concerns, please send us an email at supportforums@motorola.com. -Ythan
Moto G sucks
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen broke in a couple daays of me getting the phone. wouldnt recommend
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi TaylorB, We are sorry to hear that the device broke on the first couple of days you had it. We understand how difficult this must be for you. We would appreciate it if you could provide us with more details about what happened. Did the device accidentally fall or did something else happen? Please send us an email at supportforums@motorola.com. We are committed to investigate and help you. -Belle
No
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No good phone they don’t work the messages to iPhones
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi JoseA, We understand that this should not behave like this and we apologize for the inconvenience caused you. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at supportforums@motorola.com. We'll be there to help. -Mitch
- Pros mentioned:Ease of use
So good even my tech illiterate mom wants one lol
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not a big tech person in any respect, so it has taken me years to feel the need to update my phone. Not wanting to be locked in to any carrier I knew at the very least I wanted something unlocked; I was also looking for a fairly new release that didn't have a bunch of extras built in (I'm not a vlogger, I don't want/need 5 cameras; if I want a phone that folds I'll get a flip phone lol) and was reasonably priced. I was fully prepared to pay around $500 so finding this phone was a very pleasant surprise! It ticks all my (admittedly limited) boxes, is very easy to setup/use, and is more than easy on the eyes (both in form as well as screen fidelity). Again, not really a tech person, so I cannot speak to specifics on that front, but if you're looking for a smartphone that does the basics well (i.e. call/text, basic video streaming, web surfing, mobile games, etc.) this phone's got you covered. Plus it doesn't have a bunch of bloatware! Aside from the Google suite that's standard to Androids and some Moto features, there's very few extras included, and what's there is able to be deleted. On top of that it's also got 64GBs of storage (that can easily be expanded further with a MicroSD) so you've got more than enough space for whatever you need. As I said in the title, my mom's got even less tech savvy than me, but after playing around with my phone for a bit she's in love, so next paycheck I'm picking one up for her as well (and given the quick and easy setup the process won't turn into an all day affair lol). Overall I would definitely recommend this phone for anyone looking for a solid smartphone that doesn't have a bunch of unnecessary frills.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi TiannaM, Thank you so much for your detailed and thoughtful feedback! We're thrilled to hear that you've had such a positive experience with your new phone. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-stylus-2023/bd-p/moto_g_stylus_2023_en. -Mitch
Not worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ill never buy this phone again lasted a month and quiet working
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We’re so sorry that your experience did not match your expectations, Kayla. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please share your details at supportforums@motorola.com and refer to this link as a reference. We'll be there to assist. -Mitch
Worst service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.poor service. by best buy Employee not to the mark
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Vinay, We're sorry to hear that you feel this way and we appreciate the time sharing your feedback. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please share your details at supportforums@motorola.com and refer to this link as a reference. We'll be there to assist. -Mitch
- Pros mentioned:Camera quality
Good Phone at a Good Price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although I've never been a big fan of Motorola phones I can tell you that this phone is a great phone! It is relatively fast and the camera takes amazing photos! I'm still getting use to it but overall I'm happy with my purchase. Definitely a great phone for under $200.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi RochelleW, thank you for this positive feedback you left for us. We're glad you got one of our Motorola devices. Feel free to follow us on our official community page at https://forums.lenovo.com/t5/moto-g-stylus-2023/bd-p/moto_g_stylus_2023_en -Ythan