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Customer Ratings & Reviews

Your price for this item is $111.99
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The comparable value price is $399.99

Customer reviews

Rating 4.5 out of 5 stars with 719 reviews

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Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are pleased with the moto g stylus 5G 2023 256GB (Unlocked)'s camera quality, stylus functionality, and long battery life. Many appreciate the ample storage and find the phone easy to use at a reasonable price. While some wish for wireless charging, most find the device's performance satisfactory. The larger screen size is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 719 reviews
  • Rated 3 out of 5 stars

    Is ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In this class is good ,in last year I bought 5 phones for my family ,3 PCs 2022 and 2 PCs 2023 year

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    okay phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone, but some apps were added without permission and I can't seem to be able to get rid of it. Also, when transferring data, some got corrupted

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for having one of our Motorola devices and for sharing this experience with us JayM. May we know the apps you were referring to? Are they apps from Motorola Mobility that was preinstalled in your device? For other concerns, please send us an email at supportforums@motorola.com. -Ythan MotorolaMobility

  • Rated 3 out of 5 stars

    SIM card ejection pin hole damaged

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought openbox excellent condition but have some cosmetic issues SIM card ejection hole damaged try to return but it shows will detect some amount from total refund

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Murugan, We appreciate your posting. We are sorry to hear the inconvenience. We want to check this further because we stand behind our products. Please send us an email at supportforums@motorola.com so we can look into it more thoroughly and help you more effectively. -Belle MotorolaMobility

  • Rated 3 out of 5 stars

    Phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for a minute than the stylus didnt work kept getting stuck

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We apologize for not achieving your expectations. We’re sorry to hear that your experience was not satisfactory with your Moto G Stylus 5G 2023. We are looking into the concerns you raised and would like to put things right. If you need further help, please do not hesitate to email supportforums@motorola.com. We'll be glad to help. -Aria MotorolaMobility

  • Rated 2 out of 5 stars

    Not a great device, buy something else

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Between the stuttering and other random issues plus the bloat ware from Motorola this Crapola of a phone isn't worth the issues. Oh, and despite it supposed to being updated to Android 14 it's probably not getting it since they don't seem to update the phone. Which is less than awesome. I guess when I break it I won't care due to the cost.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We’re so sorry that your experience did not match your expectations, MBones007. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please write us an email at supportforums@motorola.com. We'll be there to help. -Mitch MotorolaMobility

  • Rated 3 out of 5 stars

    Ok phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all it's what you pay for. Camera is ok. But I got the stylus stuck in the phone so I don't know what to do now.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi TylerO. We appreciate you bringing this to our attention. We're happy that you like the phone, despite the fact that the pen is stuck inside your device. We are interested in learning more about this and will sort it out. Please send us an email at supportforums@motorola.com so that we can assist you further. -Belle MotorolaMobility

  • Rated 2 out of 5 stars

    Clown phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Harder to navigate and slower than my old phone. Camera sucks low quality flash phots. hard to adjust texts size. An annoying female Japanese voice comes on saying " Hello moto" every time you turn on phone or receive Incoming calls, very difficult to remove and eventually returns!

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi RobertN, Sounds like you're having several concerns with the phone and we're sorry for any inconvenience this may have caused you. We understand that this phone should not behave like this. We'd like to help get this sorted out. Please write us an email at supportforums@motorola.com. We'll be happy to help. -Mitch MotorolaMobility

  • Rated 3 out of 5 stars

    Just learning

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess I was just use to my iPhone. I'm not use to this one

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Deborah, Thank you for sharing your experience. We understand that switching to a new device can be a bit of an adjustment. If you ever need help, give us a holler or reach out to our official Moto G Stylus community page: https://forums.lenovo.com/t5/moto-g-stylus-5G-2023/bd-p/moto_g_stylus_5G_2023_en. Thank you for choosing us! -Mitch MotorolaMobility

  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works good, but did not come with a stylus as stated. Their for If you need that buy new not used,

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for purchasing this phone and for sharing your feedback, Pr8kG. Glad that you gave us 3 stars. Have you tried contacting the seller about your stylus pen? Should there be any further inquiries, please do not hesitate to email supportforums@motorola.com. We'll be glad to help. -Mitch MotorolaMobility

  • Rated 3 out of 5 stars

    Avg

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Avg mobile performance is also good looks wise is normal

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your thoughts on the phone, MobileRW. We're glad to hear that you find the mobile performance to be average and that you like its appearance. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-stylus-5G-2023/bd-p/moto_g_stylus_5G_2023_en. -Mitch MotorolaMobility

  • Rated 3 out of 5 stars

    Is ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just get a pixel phone and avoid wasting time. Thank me later

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're sorry to hear that you feel this way, Ota5. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please share your details at supportforums@motorola.com and refer to this link as a reference. We'll be there to assist. -Mitch MotorolaMobility

  • Rated 3 out of 5 stars

    Difficult to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too complicated for my wife to use. She had an apple before so it was hard to transession.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi RobertG, Thank  you for posting, and I'm sorry that you feel this way. We are always willing to help our customers. Please know that you are in great hands and that we'll do our best to find a resolution for you. Please send us an email at supportforums@motorola.com if you need assistance, and we will be happy to assist you there. -Belle MotorolaMobility

  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone , battery don't last long other than that good phone

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The battery is trash

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery goes from 98 to 61 overnight without being used, it's brand new I charged it once and never left it on charger. This is my second FAULTY Motorola in five months. The 5g moto screen would shut off and not respond so i bought this one and immediately have another issue

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi KatherynB, We're sorry to hear about the concerns you’re experiencing with your Moto G Stylus 5G (2023). We'd like to help. Have you noticed any particular apps or activities that might be draining the battery more than usual? We would like to have the opportunity to investigate your feedback further. Please email us at supportforums@motorola.com so we can further assist you. -Mitch MotorolaMobility

  • Rated 1 out of 5 stars

    MetroPCS Customers Beware

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For whatever reason MetroPCS requires two different IMEI numbers for this phone. However, this phone only has one IMEI, making registering this phone annoying. You will have to generate an IMEI 2 number randomly through imei.info, but I am not sure if there won't be any future problems.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for purchasing this phone and for sharing your feedback with us, KevinT. This is something we want to take a look at. We stand by our phones, and we'd like to know more details. Please write us an email at supportforums@motorola.com and give us more details. -Belle MotorolaMobility

  • Rated 1 out of 5 stars

    Black Screen of Death

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to upgrade my cell phone to the Moto G 5G Stylus (2023). Unfortunately, I went to use it today only to find it had the black screen of death on it. I just received it in October! Not a happy camper at the moment as my order page says it is not returnable. Ugh!

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      May we know if you happened to dropped the device recently? Can you try to press and hold the power button for 10-20 seconds DeborahN? For other concerns, please send us an email at supportforums@motorola.com. -Ythan MotorolaMobility

  • Rated 2 out of 5 stars

    save your money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the worst phone i have ever owned the camera totally sucks

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JessicaS, We're sorry to hear about your experience with the phone, especially with the camera. Your feedback is valuable, and we appreciate you sharing your perspective. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at supportforums@motorola.com. We'll be there to help. -Mitch MotorolaMobility

  • Rated 1 out of 5 stars

    Didn't work with Metro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although this phone says it is Metro compatible it is not possible to get it turned on because Metro wants 2 IMEI numbers and it only has 1. Also, because my granddaughter was sick when I received it I didn't have chance to turn it on until aftrr 14 dsys so I didn't find out I couldn't until after 14 days so I can't retutn it.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Gmanavy, We appreciate your posting. We are sorry to learn that you are having trouble activating the phone with your carier. We want to check this further because we stand behind our products. Please send us an email at supportforums@motorola.com so we can look into it more thoroughly and help you more effectively. -Belle MotorolaMobility

  • Rated 2 out of 5 stars

    Not an apple

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complicated transfer not complete, cant use the phone the way i want

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed with the performances

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a friend and i must say she was disappointed in the performance of the phone. I bare connected to most networks. Overall, she didn't like it. We had to return it to get a samsung phone

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi SylviaI, We're sorry to hear that you are not happy with your purchase and that you had to return the phone. Hope you can give us another chance and if you need further information, feel free to email us at supportforums@motorola.com. We'll be there to help. -Mitch MotorolaMobility