Customer Ratings & Reviews
- Model:
- PAXF0006US
- SKU:
- 6544246
Rating by feature
- Display Quality
Rating 4.7 out of 5 stars
- Camera
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the moto g stylus 5G 2023 256GB (Unlocked)'s camera quality, stylus functionality, and long battery life. Many appreciate the ample storage and find the phone easy to use at a reasonable price. While some wish for wireless charging, most find the device's performance satisfactory. The larger screen size is also frequently praised.
This summary was generated by AI based on customer reviews.
Not for Xfinity Mobile Network
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone is NOT NOT NOT universally unlocked. Phone bought as a gift on July 5 for a person who has Xfinity mobile--Verizon network. On July 19 tied to activate, and was told by Xfinity mobile that the phone is not compatible with their network. On July 19 tried to return the phone to Best Buy, and was told "so sorry you are one day past the return period. You can buy the "super duper membership" (my words) for $50 to extend the return period, but there will still be a $45 restocking fee." What a scam--claiming a feature that the phone doesn't have, and trying to get close to $100 more out of me to return said phone that was bought only because of said lied about feature. Do NOT buy if you are an Xfinity mobile customer.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Bobby,
I'm truly sorry for the frustration you've experienced. Unfortunately, as per our carrier compatibility page, the Moto G Stylus 5G (2023) isn't compatible with Xfinity Mobile. https://en-us.support.motorola.com/app/answers/detail/a_id/175436/~/moto-g-stylus-5g-%282023%29---carrier-compatibility. I understand how disappointing this situation is, especially with the return policy constraints.
We appreciate your feedback and hope you'll consider us again in the future. -Elle
Average
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone is good for the price, but it's a delay in the when answering calls sometimes. Sometimes the phone may freeze if you have to many apps open.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your experience with us, Fred. We apologize for any inconvenience caused by the delays and freezing on your phone. To resolve these concerns, we recommend clearing the app's data and cache. You can find steps to do so here: https://help.motorola.com/hc/3418/13/na/en-us/index.html?t=jcb1208210742sS4&utm_source=help-motorola-com&utm_medium=forum-social&utm_campaign=device-help.
Additionally, keeping all apps updated ensures optimal phone functionality. Go to Google Play Store > Menu > Manage apps & device > under Updates available, tap "Update all". You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-stylus-5G-2023/bd-p/moto_g_stylus_5G_2023_en. -Elle
Good product cheap quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stylus does not work with phone as it should and if you're going to buy this phone be sure to buy a case because the screen cracks easily
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi JasonPercy, Thank you for sharing your feedback and we’re so sorry that your experience did not match your expectations. As we stand behind our products, we would like to have the opportunity to investigate your stylus pen concern. Please share your details at supportforums@motorola.com and refer to this link as a reference. We'll be there to assist. -Mitch
Review moto 5g stylus 2023
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Liked the cost, but the transfer ability was never the best. I cracked my old phone and literally, you need the other phone to be able to transfer over. With todays increased need for multifactor authentication, i couldnt transfer my secured codes over since it needed verification from old phone, but the screen was completely cracked and had to repair it before i could transfer. What if my old phone just died? Then i wouldnt be able to transfer anything, i had over 30 mfa codes on the old phone and it was really frustrating
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for taking the time to share your feedback, ShakaHawaiian. We're sorry to hear that your phone's screen is cracked. While we do not cover physical damage, you may consider getting it repaired for a fee. You can find your repair options on this link: https://en-us.support.motorola.com/app/repair-faqs/category/how-submit-repair. Should there be any further inquiries, please do not hesitate to email supportforums@motorola.com. -Mitch
Motorola phone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone gave me trouble the first couple of days. Now it has to be dumped to fix it. For the price it doesn't have a lot of bells and whistles.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi DandD, We're sorry to hear that you've been experiencing trouble with your phone. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at supportforums@motorola.com. We'll be there to help. -Mitch
okay phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good phone, but some apps were added without permission and I can't seem to be able to get rid of it. Also, when transferring data, some got corrupted
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for having one of our Motorola devices and for sharing this experience with us JayM. May we know the apps you were referring to? Are they apps from Motorola Mobility that was preinstalled in your device? For other concerns, please send us an email at supportforums@motorola.com. -Ythan
Is ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In this class is good ,in last year I bought 5 phones for my family ,3 PCs 2022 and 2 PCs 2023 year
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your continued support over the years, Ewcia1! We appreciate your loyalty and trust in our products. If you are interested, you can be a part of our official Motorola G Stylus 5G 2023 community page here: https://forums.lenovo.com/t5/moto-g-stylus-5G-2023/bd-p/moto_g_stylus_5G_2023_en. -Elle
SIM card ejection pin hole damaged
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought openbox excellent condition but have some cosmetic issues SIM card ejection hole damaged try to return but it shows will detect some amount from total refund
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Murugan, We appreciate your posting. We are sorry to hear the inconvenience. We want to check this further because we stand behind our products. Please send us an email at supportforums@motorola.com so we can look into it more thoroughly and help you more effectively. -Belle
Phone
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for a minute than the stylus didnt work kept getting stuck
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We apologize for not achieving your expectations. We’re sorry to hear that your experience was not satisfactory with your Moto G Stylus 5G 2023. We are looking into the concerns you raised and would like to put things right. If you need further help, please do not hesitate to email supportforums@motorola.com. We'll be glad to help. -Aria
Ok phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over all it's what you pay for. Camera is ok. But I got the stylus stuck in the phone so I don't know what to do now.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi TylerO. We appreciate you bringing this to our attention. We're happy that you like the phone, despite the fact that the pen is stuck inside your device. We are interested in learning more about this and will sort it out. Please send us an email at supportforums@motorola.com so that we can assist you further. -Belle
Not a great device, buy something else
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Between the stuttering and other random issues plus the bloat ware from Motorola this Crapola of a phone isn't worth the issues. Oh, and despite it supposed to being updated to Android 14 it's probably not getting it since they don't seem to update the phone. Which is less than awesome. I guess when I break it I won't care due to the cost.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We’re so sorry that your experience did not match your expectations, MBones007. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please write us an email at supportforums@motorola.com. We'll be there to help. -Mitch
Clown phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Harder to navigate and slower than my old phone. Camera sucks low quality flash phots. hard to adjust texts size. An annoying female Japanese voice comes on saying " Hello moto" every time you turn on phone or receive Incoming calls, very difficult to remove and eventually returns!
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi RobertN, Sounds like you're having several concerns with the phone and we're sorry for any inconvenience this may have caused you. We understand that this phone should not behave like this. We'd like to help get this sorted out. Please write us an email at supportforums@motorola.com. We'll be happy to help. -Mitch
Ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone works good, but did not come with a stylus as stated. Their for If you need that buy new not used,
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for purchasing this phone and for sharing your feedback, Pr8kG. Glad that you gave us 3 stars. Have you tried contacting the seller about your stylus pen? Should there be any further inquiries, please do not hesitate to email supportforums@motorola.com. We'll be glad to help. -Mitch
Just learning
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I guess I was just use to my iPhone. I'm not use to this one
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Deborah, Thank you for sharing your experience. We understand that switching to a new device can be a bit of an adjustment. If you ever need help, give us a holler or reach out to our official Moto G Stylus community page: https://forums.lenovo.com/t5/moto-g-stylus-5G-2023/bd-p/moto_g_stylus_5G_2023_en. Thank you for choosing us! -Mitch
Difficult to use
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too complicated for my wife to use. She had an apple before so it was hard to transession.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi RobertG, Thank you for posting, and I'm sorry that you feel this way. We are always willing to help our customers. Please know that you are in great hands and that we'll do our best to find a resolution for you. Please send us an email at supportforums@motorola.com if you need assistance, and we will be happy to assist you there. -Belle
Avg
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Avg mobile performance is also good looks wise is normal
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your thoughts on the phone, MobileRW. We're glad to hear that you find the mobile performance to be average and that you like its appearance. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-stylus-5G-2023/bd-p/moto_g_stylus_5G_2023_en. -Mitch
Is ok
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just get a pixel phone and avoid wasting time. Thank me later
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We're sorry to hear that you feel this way, Ota5. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please share your details at supportforums@motorola.com and refer to this link as a reference. We'll be there to assist. -Mitch
Ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good phone , battery don't last long other than that good phone
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We truly value you taking the time to contribute your feedback about our product, and we constantly work to highlight good services in our products. If you ever need help, give us a holler or reach out to our official Moto community page: https://forums.lenovo.com/t5/moto-g-stylus-5G-2023/bd-p/moto_g_stylus_5G_2023_en -Belle
The battery is trash
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery goes from 98 to 61 overnight without being used, it's brand new I charged it once and never left it on charger. This is my second FAULTY Motorola in five months. The 5g moto screen would shut off and not respond so i bought this one and immediately have another issue
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi KatherynB, We're sorry to hear about the concerns you’re experiencing with your Moto G Stylus 5G (2023). We'd like to help. Have you noticed any particular apps or activities that might be draining the battery more than usual? We would like to have the opportunity to investigate your feedback further. Please email us at supportforums@motorola.com so we can further assist you. -Mitch
MetroPCS Customers Beware
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For whatever reason MetroPCS requires two different IMEI numbers for this phone. However, this phone only has one IMEI, making registering this phone annoying. You will have to generate an IMEI 2 number randomly through imei.info, but I am not sure if there won't be any future problems.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for purchasing this phone and for sharing your feedback with us, KevinT. This is something we want to take a look at. We stand by our phones, and we'd like to know more details. Please write us an email at supportforums@motorola.com and give us more details. -Belle