Customer Ratings & Reviews
- Model:
- PAXF0006US
- SKU:
- 6544246
Rating by feature
- Display Quality
Rating 4.7 out of 5 stars
- Camera
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the moto g stylus 5G 2023 256GB (Unlocked)'s camera quality, stylus functionality, and long battery life. Many appreciate the ample storage and find the phone easy to use at a reasonable price. While some wish for wireless charging, most find the device's performance satisfactory. The larger screen size is also frequently praised.
This summary was generated by AI based on customer reviews.
Black Screen of Death
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was excited to upgrade my cell phone to the Moto G 5G Stylus (2023). Unfortunately, I went to use it today only to find it had the black screen of death on it. I just received it in October! Not a happy camper at the moment as my order page says it is not returnable. Ugh!
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .May we know if you happened to dropped the device recently? Can you try to press and hold the power button for 10-20 seconds DeborahN? For other concerns, please send us an email at supportforums@motorola.com. -Ythan
save your money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the worst phone i have ever owned the camera totally sucks
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi JessicaS, We're sorry to hear about your experience with the phone, especially with the camera. Your feedback is valuable, and we appreciate you sharing your perspective. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at supportforums@motorola.com. We'll be there to help. -Mitch
Didn't work with Metro
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although this phone says it is Metro compatible it is not possible to get it turned on because Metro wants 2 IMEI numbers and it only has 1. Also, because my granddaughter was sick when I received it I didn't have chance to turn it on until aftrr 14 dsys so I didn't find out I couldn't until after 14 days so I can't retutn it.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Gmanavy, We appreciate your posting. We are sorry to learn that you are having trouble activating the phone with your carier. We want to check this further because we stand behind our products. Please send us an email at supportforums@motorola.com so we can look into it more thoroughly and help you more effectively. -Belle
Not an apple
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Complicated transfer not complete, cant use the phone the way i want
No, I would not recommend this to a friendDisappointed with the performances
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for a friend and i must say she was disappointed in the performance of the phone. I bare connected to most networks. Overall, she didn't like it. We had to return it to get a samsung phone
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi SylviaI, We're sorry to hear that you are not happy with your purchase and that you had to return the phone. Hope you can give us another chance and if you need further information, feel free to email us at supportforums@motorola.com. We'll be there to help. -Mitch
Best buy sent me the wrong color and wont make
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it right. I got sent the crystal gray color and i cant find that color listed anywhere. I looked up the imei number and says its a downgrade for what i ordered. But the box says different. I have no clue what they sent me.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your feedback, Aroc. We're sorry to learn about your purchase experience from BestBuy. We suggest contacting the seller for further assistance with your purchase. -Mitch
Damaged phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The shipment was 2 days late and my item was damaged. The screen has multiple cracks and I will not buy from Best Buy again.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for purchasing this phone and for sharing your feedback with us, SavanahW. We apologize for the inconvenience you have experienced. Did you reach out to the seller? Also, this is something we want to take a look at. We stand by our phones, and we'd like to know more details. Please write us an email at supportforums@motorola.com and tell us more details. -Belle
Quality is extremely poor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good phone, this is not a phone to choose from. The first one U had was great, the second one I came inside several times to change out and still having the same issues. It's the phone.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Ring, We’re so sorry that your experience did not match your expectations. As we stand behind our products, we would like the opportunity to investigate your feedback further. Write us an email to supportforums@motorola.com. We'll be there to help. -Mitch
Phone review
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst phone. Kept overheating. Constantly ringing by itself. Couldn't hear off the speaker at all.
No, I would not recommend this to a friendDO NOT BUY IT
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy this phone as it starts to malfunction after 14 days, and they won't refund it.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Karina, We’re so sorry that your experience did not match your expectations. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please write us an email at supportforums@motorola.com. We'll be there to help. -Mitch
This phone is NOT GOOD!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My phone is not 2 weeks old yet. It constantly turns on and off by itself. It constantly drops calls and is definitely NOT user friendly! Do not waste your money!!!
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Diana, We're sorry to hear about your experience and that you feel this way. We'd like to help. Kindly check this link for the recommended steps here: https://motorola-global-portal.custhelp.com/app/mcp/troubleshooter_page/g_id/5059 then select Next> Battery/Charging> My phone power cycles, turns off or resets. Regarding your call concern, can you confirm if this happens at every location? Does your Moto G Stylus 5G phone have the latest software and updated apps? Please send us the details by sending an email to supportforums@motorola.com. We'll wait for you there. -Mitch
Meh
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Maybe check out one of the other unlocked options. You get what you pay for.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We're sorry to hear that your experience didn't meet your expectations. We stand by our phones and this is something we want to take a look at. Kindly send us an email at supportforums@motorola.com. -Ythan
G stylus
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this phone but it started to give problems right away it will shot down by itself for no reason.i had it for like a week and had to return.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi OneydaG, we're sorry to know that your mobile phone's experiencing auto resets. Let me help you with that. Have you checked if you are using the device's latest software version? To do this, go to your Settings > System > Advanced > System updates and make sure all your apps are updated. I encourage you also to restart the device to eliminate all the running apps. For other concerns, please send us an email at supportforums@motorola.com. -Ythan
Not compatible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It said it was an unlocked phone but when trying to log in with the network it was not compatible. service was good and returned it with no problem.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your feedback, tunes. We're sorry to hear about your purchase experience. We'll be sure to forward your feedback to the appropriate team. Should there be any further inquiries, please do not hesitate to email supportforums@motorola.com. We'll be glad to help. -Belle
Bad luck
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad service unprofessional customer service and charge extra
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi GagandeepS, We're sorry to hear about your experience. We understand your frustration. Since your purchase was through Best Buy, we recommend reaching out to them directly for assistance with the charges and service concerns. They should be able to help you resolve this matter. -Mitch
Motorola 5 G STYLUS 2023
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone stop working with in less than 1 month, The quality of the phone its worse than the predecesor.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi CesarV, we deeply apologize for the disappointing experience you had with our phones. We genuinely care about our customers' satisfaction and we are committed to resolving any concerns you may have. If you have any additional questions or concerns, please feel free to reach out to us at supportforums@motorola.com. We are here to assist you. -Ythan
Not worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not really worth it , for the money your spend Not sure all the phones are the same , but the one I used was not working fine
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi VishalM, We’re so sorry that your experience did not match your expectations. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at supportforums@motorola.com. We'll be there to help. -Belle
Bad cellphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad cellphone, overheat, microphone doesnt work right
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for leaving a review of our product and for taking the time to share feedback, NasserD. We're sorry to hear that your device is giving you a hard time. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please write us an email at supportforums@motorola.com. We'll be there to help. -Belle
G 5 stilus
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delay gps Whatsapp mute and noise Software program is bad.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We apologize for the inconvenience that you are experiencing on your device RanaldoM. May I suggest checking if your device has the latest software update? To do this, go to your Settings > System > Advanced > System updates and make sure all your apps are updated. Meanwhile, you can also try resetting your app preferences. These will reset your notification settings and default apps, but your data will remain intact. Go to Settings > Apps & Notifications > See all apps > Menu (three dots on the top right) > Reset app preferences. Please keep us updated on how this goes for you. For other oncerns, please send us an email at supportforums@motorola.com. -Ythan
Low quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Low quality for this cellular and battery charger bad
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for purchasing our product and sharing your feedback, MisaelC. We're sorry to hear you're not happy with your purchase. If you need help with your phone, write us an email at supportforums@motorola.com. We'll be glad to help. -Mitch