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Customer Ratings & Reviews

Your price for this item is $111.99
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The comparable value price is $399.99

Customer reviews

Rating 4.5 out of 5 stars with 719 reviews

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Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are pleased with the moto g stylus 5G 2023 256GB (Unlocked)'s camera quality, stylus functionality, and long battery life. Many appreciate the ample storage and find the phone easy to use at a reasonable price. While some wish for wireless charging, most find the device's performance satisfactory. The larger screen size is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 719 reviews
  • Rated 1 out of 5 stars

    Best buy sent me the wrong color and wont make

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it right. I got sent the crystal gray color and i cant find that color listed anywhere. I looked up the imei number and says its a downgrade for what i ordered. But the box says different. I have no clue what they sent me.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback, Aroc. We're sorry to learn about your purchase experience from BestBuy. We suggest contacting the seller for further assistance with your purchase. -Mitch MotorolaMobility

  • Rated 1 out of 5 stars

    Quality is extremely poor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good phone, this is not a phone to choose from. The first one U had was great, the second one I came inside several times to change out and still having the same issues. It's the phone.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Ring, We’re so sorry that your experience did not match your expectations. As we stand behind our products, we would like the opportunity to investigate your feedback further. Write us an email to supportforums@motorola.com. We'll be there to help. -Mitch MotorolaMobility

  • Rated 1 out of 5 stars

    Damaged phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The shipment was 2 days late and my item was damaged. The screen has multiple cracks and I will not buy from Best Buy again.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for purchasing this phone and for sharing your feedback with us, SavanahW. We apologize for the inconvenience you have experienced. Did you reach out to the seller? Also, this is something we want to take a look at. We stand by our phones, and we'd like to know more details. Please write us an email at supportforums@motorola.com and tell us more details. -Belle MotorolaMobility

  • Rated 1 out of 5 stars

    Phone review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst phone. Kept overheating. Constantly ringing by itself. Couldn't hear off the speaker at all.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY IT

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy this phone as it starts to malfunction after 14 days, and they won't refund it.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Karina, We’re so sorry that your experience did not match your expectations. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please write us an email at supportforums@motorola.com. We'll be there to help. -Mitch MotorolaMobility

  • Rated 1 out of 5 stars

    Meh

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe check out one of the other unlocked options. You get what you pay for.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're sorry to hear that your experience didn't meet your expectations. We stand by our phones and this is something we want to take a look at. Kindly send us an email at supportforums@motorola.com. -Ythan MotorolaMobility

  • Rated 1 out of 5 stars

    This phone is NOT GOOD!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone is not 2 weeks old yet. It constantly turns on and off by itself. It constantly drops calls and is definitely NOT user friendly! Do not waste your money!!!

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Diana, We're sorry to hear about your experience and that you feel this way. We'd like to help. Kindly check this link for the recommended steps here: https://motorola-global-portal.custhelp.com/app/mcp/troubleshooter_page/g_id/5059 then select Next> Battery/Charging> My phone power cycles, turns off or resets. Regarding your call concern, can you confirm if this happens at every location? Does your Moto G Stylus 5G phone have the latest software and updated apps? Please send us the details by sending an email to supportforums@motorola.com. We'll wait for you there. -Mitch MotorolaMobility

  • Rated 1 out of 5 stars

    G stylus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone but it started to give problems right away it will shot down by itself for no reason.i had it for like a week and had to return.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi OneydaG, we're sorry to know that your mobile phone's experiencing auto resets. Let me help you with that. Have you checked if you are using the device's latest software version? To do this, go to your Settings > System > Advanced > System updates and make sure all your apps are updated. I encourage you also to restart the device to eliminate all the running apps. For other concerns, please send us an email at supportforums@motorola.com. -Ythan MotorolaMobility

  • Rated 1 out of 5 stars

    Not compatible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It said it was an unlocked phone but when trying to log in with the network it was not compatible. service was good and returned it with no problem.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback, tunes. We're sorry to hear about your purchase experience. We'll be sure to forward your feedback to the appropriate team. Should there be any further inquiries, please do not hesitate to email supportforums@motorola.com. We'll be glad to help. -Belle MotorolaMobility

  • Rated 1 out of 5 stars

    Bad luck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad service unprofessional customer service and charge extra

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi GagandeepS, We're sorry to hear about your experience. We understand your frustration. Since your purchase was through Best Buy, we recommend reaching out to them directly for assistance with the charges and service concerns. They should be able to help you resolve this matter. -Mitch MotorolaMobility

  • Rated 1 out of 5 stars

    Motorola 5 G STYLUS 2023

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone stop working with in less than 1 month, The quality of the phone its worse than the predecesor.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi CesarV, we deeply apologize for the disappointing experience you had with our phones. We genuinely care about our customers' satisfaction and we are committed to resolving any concerns you may have. If you have any additional questions or concerns, please feel free to reach out to us at supportforums@motorola.com. We are here to assist you. -Ythan MotorolaMobility

  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not really worth it , for the money your spend Not sure all the phones are the same , but the one I used was not working fine

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi VishalM, We’re so sorry that your experience did not match your expectations. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at supportforums@motorola.com. We'll be there to help. -Belle MotorolaMobility

  • Rated 1 out of 5 stars

    Bad cellphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad cellphone, overheat, microphone doesnt work right

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for leaving a review of our product and for taking the time to share feedback, NasserD. We're sorry to hear that your device is giving you a hard time. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please write us an email at supportforums@motorola.com. We'll be there to help. -Belle MotorolaMobility

  • Rated 1 out of 5 stars

    G 5 stilus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delay gps Whatsapp mute and noise Software program is bad.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We apologize for the inconvenience that you are experiencing on your device RanaldoM. May I suggest checking if your device has the latest software update? To do this, go to your Settings > System > Advanced > System updates and make sure all your apps are updated. Meanwhile, you can also try resetting your app preferences. These will reset your notification settings and default apps, but your data will remain intact. Go to Settings > Apps & Notifications > See all apps > Menu (three dots on the top right) > Reset app preferences. Please keep us updated on how this goes for you. For other oncerns, please send us an email at supportforums@motorola.com. -Ythan MotorolaMobility

  • Rated 1 out of 5 stars

    Low quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low quality for this cellular and battery charger bad

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for purchasing our product and sharing your feedback, MisaelC. We're sorry to hear you're not happy with your purchase. If you need help with your phone, write us an email at supportforums@motorola.com. We'll be glad to help. -Mitch MotorolaMobility

  • Pros mentioned:
    Stylus

    Rated 5 out of 5 stars

    Absolutely fantastic!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is great! I got the 300 gig internal memory model and I love it! The stylus is fun and easy (my first time having a stylus phone) and the phone operates so smoothly! Plus I love the shake flashlight gesture! It's fun to use and easy to customize! Could not be happier with choosing this phone!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hello, user616685. We sincerely appreciate the time you took to write your review, and we're happy to hear that you love the phone's features. We are thrilled to have you as part of the Motorola family. To be up-to-date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-stylus-5G-2023/bd-p/moto_g_stylus_5G_2023_en -Belle MotorolaMobility

  • Pros mentioned:
    Camera quality, Stylus

    Rated 5 out of 5 stars

    Awesome phone A better alternative to S23+

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone Don't go based on pricing. This is no brainer deal. I want Motorola to do better than Samsung. I changed my phone from Samsung s23 to this. Just wanted to give a try and found it awesome. Camera is fantabulous. Trust me Volume is super loud. Stylus is plus. Screen is great. Phone jack Memory card Handy phone. Just all good feature one must have. Lacking only Some Samsung proprietary apps like gallery, phone , contacts and some more . Overall hardware is very good. I bought it from somewhere but writing what I found after using 2 months Night camera is super and thus the day light too . Very very happy with purchase without depending on storage. Also lacking waterproof properties but at the same time phone jack is ++++. Over all very good purchase... Much better and economical option than Samsung without compromising features. Downside is it's not waterproof.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Wireless charging

    Rated 5 out of 5 stars

    Motorola stylus 5G 2023

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Delivery was quick. Free shipping. Went on sale from $399 to $250. Absolutely great phone so far. Fantastic camera. Has everything except wireless charging. Not a deal breaker at all. ¼ the price of Samsung. Preloaded with bloat ware. But, simply pay attention when starting the phone and it's easily avoidable.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Stylus

    Rated 5 out of 5 stars

    A Really Good Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good quality for the mid-range price. The stylus is very handy, quality of photos excellent (including good stabilization). Lots and lots of built-in options. Bright, clear visuals.

    I would recommend this to a friend
  • Pros mentioned:
    Storage, Stylus

    Rated 4 out of 5 stars

    pretty good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has good storage, has a cute color, the stylus has a cool mode that lets you physically write rather then tapping a whole bunch, all in all pretty good

    I would recommend this to a friend