Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 724 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are pleased with the moto g stylus 5G 2023 256GB (Unlocked)'s camera quality, stylus functionality, and long battery life. Many appreciate the ample storage and find the phone easy to use at a reasonable price. While some wish for wireless charging, most find the device's performance satisfactory. The larger screen size is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 724 reviews
  • Rated 5 out of 5 stars

    Works perfectly for my needs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone for the price. It does everything I need and have had no problems with it at all.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We appreciate you sharing this wonderful review, KristiI. We are happy to hear that you are finding the phone's features satisfying for the price you paid. We are glad to have you join the Motorola family. Please join our official community and learn more about the product here: https://forums.lenovo.com/t5/moto-g-stylus-5G-2023/bd-p/moto_g_stylus_5G_2023_en. -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Great deal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big screen, easy to set up, excellent deal. Also sound features are great.

    I would recommend this to a friend
  • Pros mentioned:
    Stylus

    Rated 5 out of 5 stars

    The stylus is a plus

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone meets my need as expected. I like to use a phone with a stylus.

    I would recommend this to a friend
  • Pros mentioned:
    Stylus

    Rated 4 out of 5 stars

    Just like the NOTE but BETTER

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice smartphone with easy to use stylus. Feels like having a NOTE again. LOVE IT!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We are so happy to hear you had a positive experience using our new Moto G Stylus 5G 2023 phone, Getupradio. Your support and trust in us are much appreciated. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-stylus-5G-2023/bd-p/moto_g_stylus_5G_2023_en. -Iza MotorolaMobility

  • Rated 4 out of 5 stars

    Great Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Excellent reliability and easy to use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the price was good,the phone lacks key features other new cell phones have like the ability to charge externally. Plug in is the only option. The phone is a little slow and doesn't hold a charge long unplug to go to work by the evening the battery is down below 30%.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your situation, MichelleM123456. We're sorry to hear that these are happening on your phone. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please email us at supportforums@motorola.com at your earliest convenience. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Moto g 2023

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    T-Mobile customer, sad that Best Buy no longer deals with them. But had the phone for a week now, seems to be doing ok.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Love the new phone. Well done BestBuy.com Iif I need to buy another phone I will be sure to come to you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hello Motto G stylus

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally what we needed,Thanks for your prompt service .Great phone for our purpose!!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi user564224, we are truly grateful for sharing your delightful experience with us and for choosing Motorola Mobility as your trusted device provider. We cordially invite you to join our official community page at https://forums.lenovo.com/t5/moto-g-stylus-5G-2023/bd-p/moto_g_stylus_5G_2023_en, where you can connect with fellow enthusiasts and stay updated with the latest news and discussions. We look forward to having you as a valued member of our community. -Ythan MotorolaMobility

  • Rated 4 out of 5 stars

    My new phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than my old phone. I'm glad I got a newer phone. Store needs to hire more people.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi ClintonW, That's great to hear! It's always a relief when a new phone exceeds expectations. Hopefully, the store will take note of the increased traffic and consider hiring more staff to handle the demand. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-stylus-5G-2023/bd-p/moto_g_stylus_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Got my PHONE !!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good and I'm happy camper my! get One. You love it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the product that i bought. Awesome customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the product it's amazing phone I will definitely buy again

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi GeraldS, we sincerely appreciate your decision to select Motorola Mobility as your trusted device provider. Your feedback is invaluable to us, and we are grateful that you took the time to share your experience. We would like to extend an invitation for you to join our official community page, where you can stay informed about our latest devices. Stay connected with us at https://forums.lenovo.com/t5/moto-g-stylus-5G-2023/bd-p/moto_g_stylus_5G_2023_en and be a part of our vibrant community. -Ythan MotorolaMobility

  • Rated 1 out of 5 stars

    Get what you pay for (not good)

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone at first glance but poor ram management makes it unusable as a work phone. Phone is laggy when put under any demand, and constantly closes applications to manage ram/memory, which means it closes applications like Teams mid meeting or mid call or in the middle of typing out a message. Hoping it would last me at least a year but I am going to have to ditch this phone, and doubt I will return to Motorola ever again.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience with our phone, MAO51. We're sorry to hear that you're facing challenges with the RAM management and performance, impacting its usability for work-related tasks. We understand the frustration caused by applications closing unexpectedly. Our goal is to provide a positive experience. We would like to help. Please email us at supportforums@motorola.com at your earliest convenience. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Wonderfull best buy app

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone and everything work good and easy purchase

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your positive experience with Motorola Mobility and BestBuy, Josueo. It's great to hear that your transaction went smoothly. If you're interested please check out our official community page to stay up-to-date on the latest devices at https://forums.lenovo.com/t5/moto-g-stylus-5G-2023/bd-p/moto_g_stylus_5G_2023_en -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Best phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is working well and will always recommend Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Teen phone on budget

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good so far, daughter loves it. Works for what she needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone and good price.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At 6Gb RAM and 256Gb hard drive, how could you go wrong?!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working good no problem with phone. It is handy and nice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    my new moto

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has alot of features still getting aquatinted with

    I would recommend this to a friend