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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 724 reviews

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Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are pleased with the moto g stylus 5G 2023 256GB (Unlocked)'s camera quality, stylus functionality, and long battery life. Many appreciate the ample storage and find the phone easy to use at a reasonable price. While some wish for wireless charging, most find the device's performance satisfactory. The larger screen size is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 724 reviews
  • Rated 5 out of 5 stars

    Motorola stylus 2023

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful display,l got this phone for my daughter's 5th birthday and yes for her 5th birthday and this phone is better than my Motorola edge 2022 so I'm a little jealous but everything about this phone is great and I'm a big Motorola fan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tyrone Webb

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very satisfied with Best buy products that is my second phone I brought from the company I believe I've been very happy to support and by products from Best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great reliable phone. I used it for 5 months and never had an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Phone and Good Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy was fast a processing my order. I was able to pick it up at the store in less than 12 hours. I have been using the phone for 3weeks and it has been working good. I like the finger print reader on the side.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi TheodoreM, We genuinely appreciate the positive feedback you shared with us. Thank you for the support. We are happy to hear that you are satisfied with your purchase and that the transaction went smoothly. If you like, you can join our official community page here: https://forums.lenovo.com/t5/moto-g-stylus-5G-2023/bd-p/moto_g_stylus_5G_2023_en -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Great phone and value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this phone after breaking a Samsung that was more expensive. The moto g stylus has the same and even more functions at a lower price. The size is perfect either in hand or pocket. Very happy with purchase

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi GlennH. We appreciate you taking the time to give us a good review, and we are delighted that you feel happy with your purchase and are satisfied with the phone's design and functions. You may want to share your experience on our official Motorola online community page: https://forums.lenovo.com/t5/moto-g-stylus-2023/bd-p/moto_g_stylus_2023_en -Belle MotorolaMobility

  • Rated 4 out of 5 stars

    Moto

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung user. Needed a new phone wanted a droid, pen and external memory found this moto. I like it does what I want! miss my Samsung but the moto g stylus is totally great phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still have it and it still works perfectly no issues best buy ever

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great phone. Works like it should. Would recommend. It did come with the wrong charger cord.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi User506623, We’re so glad to hear that you’re enjoying your phone and would recommend it. We’re sorry to hear that you received the wrong charger cord with your phone. We recommend reaching out to BestBuy where you made the purchase. They should be able to assist with an exchange or replacement for the correct charger cord. -Mitch MotorolaMobility

  • Rated 3 out of 5 stars

    The phone is uuuueeeemmmmmm ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The over all quality of this product is substantial. There are no bells and whistles. It does it's on thing when you are viewing pages and the phone rings. I am never able to successfully switch from browse to telephone mode. I always have to call the person back. I've also noticed that with regular usage the battery life is short, and that is regular consistent use. I am a blogger and when I am a blogger and my follower number doesn't show up after three numbers. My screen doesn't show all the numbers when I'm in facebook. It's an ok phone, but I have not had it thirty days yet and the verdict on whether or not I'm keeping it is still questionable.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Twhit. We appreciate your posting. Your feedback is important to us We want to check this further because we stand behind our products. Please send us an email at [email protected] so we can look into it more thoroughly and help you more effectively. -Belle MotorolaMobility

  • Rated 4 out of 5 stars

    Cell phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is fine for my use. It was easier to make purchase at BB rather than getting it at Verizon store. BB associate knew features of phones...Verizon associate didn't.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MrJT! We are truly grateful for your positive rating and for sharing your experience. Your feedback means a lot to us. We invite you to join our official community page at https://forums.lenovo.com/t5/moto-g-stylus-5G-2023/bd-p/moto_g_stylus_5G_2023_en. When you become part of our community, you can stay updated with the latest news, connect with fellow users, and explore more about our products. -Nate MotorolaMobility

  • Rated 5 out of 5 stars

    Got my Daughter's phone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you . This was a very wonderful experience and Donna did a great job finding the item. It was fast and affection. I always shop here when you need a phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MikeH, we greatly appreciate your positive feedback! It's fantastic to hear that you had a satisfying experience with your recent purchase. Thank you for selecting Motorola Mobility as your trusted device provider. Don't forget to join our official community page at https://forums.lenovo.com/t5/moto-g-stylus-5G-2023/bd-p/moto_g_stylus_5G_2023_en to stay updated on our latest devices. Cheers, Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love best buy!!!! This is a great phone! I like it alot!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open-Box

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my mother in law to upgrade from her older Motorola phone. Worked immediately out of the box on Verizon. She has not complained about it yet so I think she's happy about it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Motorola 5g Stylus Cell Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do like he phone, however, it is difficult to shut it down. Pushing the volume and power button simultaneously does not work very well. It sometimes takes 3-4 efforts to make it shut down.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi HP8025e, we appreciate your feedback and are glad you are using one of our Motorola devices. To quickly turn off the device, just press the Power and Volume Up buttons simultaneously, then select Power off. We would like to invite you to follow our official community page at https://forums.lenovo.com/t5/moto-g-5G-2023/bd-p/moto_g_5G_2023_en. -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Moto G Stylus 5 G1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unlocked smartphone. Needed an upgrade and this specific smartphone doesn't disappoint. The network works great, the speaker works great. It's all I needed. 5G network is awesome

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi George, we applaud your choice in selecting Motorola Mobility as your device provider. It speaks volumes about your discerning taste for quality products. We're thrilled to hear that your recent purchase has left you satisfied. For more updates and engaging discussions, feel free to join our official community page at https://forums.lenovo.com/t5/moto-g-stylus-5G-2023/bd-p/moto_g_stylus_5G_2023_en -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    I can't activate

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the phone since I saw it online and when I picked it up in the store I liked it even more. The only bad thing is that you can't activate it. I felt bad because I really liked the phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    moto G

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound quality, had issues with accessing apps from old phone to new. Had to re-enter userid and new passwords. Lost detail from note app even though app transferred over. May have been a Verizon ussie and not the phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi daarch, We appreciate you bringing this to our attention. We're happy that you like the phone despite having some difficulty with some of your apps. We are interested in learning more about this and will sort it out. Please send us an email at [email protected] so that we can assist you further. -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing!!! I have the Moto G stylus 2022 and I liked it but the version blow's it out of the water. Best new feature it has is the tap pay with your phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your excitement, AdamB. We're thrilled to hear that you're loving the new Moto G Stylus. It's fantastic that you find it amazing, especially with the new tap pay feature. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-stylus-5G-2023/bd-p/moto_g_stylus_5G_2023_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Not easy to set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not like the screen is alittle to small. The screen graphics are really out standing. It just taken a long time time to figure it out. I am getting am starting to get it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback with us, LSpino. We appreciate your honest review and are glad to hear that you find the screen graphics outstanding. We're sorry to hear that the screen size is smaller than what you prefer. We understand that everyone has different preferences when it comes to screen size, and we appreciate you sharing your thoughts on this aspect. If you ever need help, give us a holler or reach out to our official Moto G Stylus community page: https://forums.lenovo.com/t5/moto-g-stylus-5G-2023/bd-p/moto_g_stylus_5G_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    an excellent cell phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good cell phone that fulfills its purpose, an excellent cell phone with an affordable price and with very good features, good battery performance and excellent work in the performance of RAM memory

    I would recommend this to a friend
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