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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 477 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers commend the Moto G Stylus 5G 256GB (2022 Unlocked) for its excellent battery life, impressive camera quality, and inclusion of a stylus. Many appreciate the ample storage and competitive price, finding it easy to use and boasting a large screen. However, some users note the absence of wireless charging and find the phone somewhat heavy. A few also mention concerns about the lack of water resistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-477 of 477 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    buyer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good phone, good price.ship on time,battery life good. i like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price & good product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best price at stores and online. Ordered for pickup and it was ready when I got to store. Phone is great. I attached cord to each and transferred information from I phone. Went very smooth. Couple of apps didn't load but all contacts, personal, etc transferred.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Customer, Thank you so much for having one of our phones! We're glad everything went well after transferring all your data to this phone. If you're interested, visit our official forum community here: https://forums.lenovo.com/t5/moto-g-stylus-5G-2022/bd-p/moto_g_stylus_5G_2022_en. We'd like to hear your story and share it with other users. -Jess MotorolaMobility

  • Rated 5 out of 5 stars

    Excellent Open Box Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone for the price. Open box was missing extra memory card but reduced price made up for the missing item.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone. it is fast and not expensive. Plugged in sim card from old phone. So far so good and need some time to get used to it. Sometimes, it missed some calls. Not sure if it is settings or need a new sim card from the wireless carrier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moto stylus

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good phone so far. Only had it a few days so I am happy about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moto g stylus 5g

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a nice feeling phone and have as looks good as Samsung1

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone, came quickly, really nice design. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone!! I recommend ! Go to Best Buy store and buy yours!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi DanielaS, thank you for recommending one of our Motorola devices. We're happy to know that you love your recent purchase, and find that indeed it's a good phone. Thank you for choosing Motorola Mobility. Kindly follow us on our official community page at https://forums.lenovo.com/t5/moto-g-stylus-2022/bd-p/moto_g_stylus_2022_en. -Ythan MotorolaMobility

  • Rated 3 out of 5 stars

    Motorola 5g 2022

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No good. This phone has a lot issues from receiving calls to Google searching. I bought the 128G and and 256G only couple months apart, both phones show the same issue.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      This is not the experience that we wanted you to have with us, Dave. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please email us at [email protected] for us to further assist you. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Decent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The display and phone in general are good and certainly adequate for most people. The battery life although good is really not quite as good as our old Galaxy A715G phones. After quite a few years with a Samsung phone, there are some things that are different and take some getting used to. It's a decent phone but probably should be priced lower than the $350 we paid for them.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi TomB, Thank you for taking the time to share your feedback with us. This phone has all you need for the price and great specifications. When our customers share their thoughts with us, we make sure to forward this to our team. However, we cannot guarantee any changes. You can join our online community here: https://forums.lenovo.com/t5/moto-g-stylus-5G-2022/bd-p/moto_g_stylus_5G_2022_en. -Rizza MotorolaMobility

  • Rated 1 out of 5 stars

    Online specs looked good, actual ohone not so much

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed, bought this on motorola.com. It looked good according to the specs and reviews. The first thing that upset me was it came loaded with tiktok and as soon as I connected to wifi I got pop up messages. I do not use TIKTOK, do not even have an account. Then there's the display that I expexted to be much better than my old samsung, the differences were minimum. I had notifications at the top that I couldn't figure out how to remove them. Refund was requested

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi rec108, we appreciate you having one of our phones. Sorry to hear that you're having concerns with your device and requested to be refunded as well. If you need any help regarding your Motorola device, were here to help you. Just let us know. -Ythan MotorolaMobility

  • Rated 1 out of 5 stars

    If you want a crappy, phone here you go!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate this phone. It's the worst Motorola phone I have ever bought and I'm a Motorola loyalist. Don't pay for the bigger memory. It appears the only difference is the size of the SD card and you can buy the larger SD card for much less than the up charge on the phone. This phone just does not work well. The camera is crap. The sound is crap. The phone is crap. Very sad I'm stuck with it

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JkevinL, We understand your frustrations and we're sorry to hear that these are happening on your phone. We'd like to know more details about what happened and get this sorted out. Write us an email at [email protected]. We'll be happy to help. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Grandma Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandma also u Can OLD lady when l looking throughout Easy phone call must be a New unlocked 5G for You

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst phone I've ever had

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way too many problems to mention. It's loaded down with google apps you will NEVER use, and most of which you can't uninstall, or only work half the time. The worst is the voice app. My Great Dane speaks better English, than it does.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Rick, We’re so sorry that your experience did not match your expectations. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please share your details at [email protected] and refer to this link as a reference. We'll be there to assist. -Mitch MotorolaMobility

  • Rated 1 out of 5 stars

    Screen scratches easily

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the same Motorola anymore. They are now a Chinese company under Lenovo. I have owned and been pleased with both the Moto G4 and G6. No scratch or damage issues. I just purchased a Moto G Stylus 5G 2022 directly from Motorola and within 5 minutes out of the box, the screen that had been very gently placed face down on a tile counter has fine scratches in many locations on the screen from gently picking it up one time. The screen is called LTPS per Motorola website but even Motorola phone support can’t tell me more than what the letters stand for. It is not Gorilla glass they confirmed. They now call the phone damaged so the…“And if for any reason you don’t love your new device, you can return it, no questions asked, within 14 days.”…doesn’t exactly apply since they say they will charge me a damaged return fee since I asked about screen scratches!!! Phone and online support has been useless. Sad. Never got to try the phone beyond a store sample. (Wish I bought it from Bestbuy for an easier return.)

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for reaching out to us, GarthL. We're sorry to hear that this happened to your phone and we know how disappointing it is to have a scratch on the screen. While we do not cover physical damage, you may consider getting it repaired for a fee. You can find your repair options on this link: https://motorola-global-portal.custhelp.com/app/repair-faqs. If you have questions write us an email at [email protected]. -Mitch MotorolaMobility

  • Rated 3 out of 5 stars

    On the fence

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finding it very difficult to get it the way I want it.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi User49, we are sorry that your experience did not match your expectations. As we stand behind our Motorola products, we would like to have the opportunity to investigate your feedback further. Kindly send us an email at [email protected]. -Ythan MotorolaMobility

  • Rated 1 out of 5 stars

    Definitely not excellent condition

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have been a great phone except for I had to return it did not come with the SIM card holder and SIM card key was broken in was not in excellent condition did not even come with the wires

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MichaelanthonyG, We're sorry to hear that you are not happy with your purchase. As we stand behind our products, we would like the opportunity to investigate your feedback further. Write us an email at [email protected]. We'll be there to help. -Mitch MotorolaMobility

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