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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.2 out of 5 stars with 472 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.3 out of 5 stars

  • Camera

    Rating 4.1 out of 5 stars

  • Battery Life

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the moto g7 plus 64GB (Unlocked) as a budget-friendly smartphone with an impressive camera. They appreciate its user-friendly interface and ample storage. However, concerns are raised regarding its battery life, the difficulty in finding a suitable case, and its slippery build.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 472 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Love the phone nice and small, can not complain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect and cheap

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent condition and works perfectl. No issues so far.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design, for the price it's a very good smartphone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fair Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone for the money. Thank you. ( 30, 31 50. )

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Overall a good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good phone for the money. Generally stock Android, good screen and great call quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best option if you're looking for something normal

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Motorola b G7 plus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery does not hold his charge very poor battery after charge it twice a day with light use

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi B806,

      This should not happen. We would like to work with you on this and find a solution for the problem. Kindly send us an email at [email protected] and please use this subject as a reference, BestBuy/MotoG7Plus_BatteryDrain so we can assist you properly. - Frank MotorolaMobility

  • Rated 5 out of 5 stars

    Great phone ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and screen sharpness. Recommended.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A disposable phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked OK for only 11 months then turned into slow unusable junk even after factory reset

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Moto g7 plus

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone great addition to the Motorola G family. Huge moto fan here.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great phone stuck with terrible system AT&t suck

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasn't clear what system this phone was! I didn't want to lose my Verizon wireless!! So now I'm stuck with AT& T

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Lucky77, Sorry to hear this report. If you look at our carrier compatibility list here: https://www.motorola.com/us/carrier-compatibility, the device is not compatible with Verizon Wireless. - Mike MotorolaMobility

  • Rated 2 out of 5 stars

    Harder to use than I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is slow probably due to where I live. The user guide figures that you are familiar with a smart phone and must be printed from your computer. An associate at Best Buy told me that this phone required internet access to use the telephone features, I'm sure this is incorrect.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi, I know this may be hard using a new phone. We stand by our phones. Let us know about your concern so we can help. Write us an email at supportforums@motorola.com. -Jess MotorolaMobility

  • Rated 3 out of 5 stars

    Motorola g7

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Missing wireless charging and charging does not hold for long time

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for your review. The Moto G7 Plus does not support Wireless Charging. If you ever need help with the issue that you've mentioned, please email us at supportforums@motorola.com. We're always there to help. - Mike MotorolaMobility

  • Rated 3 out of 5 stars

    Moto G7

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is good with it longer lasting battles. It has very good and amazing picture quality

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unlocked doesn’t mean it works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well the phone says unlocked so I went to my carrier Verizon in sm they had no SIM cards so I drove to Culver City and there waited 45 minutes only to Beo told the phone doesn’t work with Verizon so then I drove back to Santa Monica and wasted 4 hrs and plenty of gas all for nothing

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Chris, Sorry to hear you have to get through this. The device is not really compatible with Verizon. We recommend users to check our carrier compatibility chart before buying: https://www.motorola.com/us/carrier-compatibility. We suggest to communicate with the seller and see if the device can be returned or replaced under return timeframe. -Jess MotorolaMobility

  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good………………………………………………………………………………………………………………………..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone gets hot and not what i expected also phoe blacks out sometimes

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Sorry to hear this report, Boogie and this is unusual for the Moto G7 Plus. As we stand behind our products, we would love to help get this sorted. Write us an email to supportforums@motorola.com. We'll be there to help. - Mike MotorolaMobility

  • Rated 2 out of 5 stars

    fair

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is not bad but it is not what I saw when I bought it and what the best buy worker told me when I bought it it does not have 64 gb only 4 a little trick I do not know if from best buy or from motorola It is a bit slow, otherwise it looks good I don't think I would recommend a friend to buy it

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      This is strange. Ronny. Please email us at supportforums@motorola.com as we would love to help get this checked and kindly refer to this link as a reference. We'll surely help you from there. - Mike MotorolaMobility

  • Rated 3 out of 5 stars

    new

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not really got to figure it out yet still trying, just got to transfer my phone #

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Screwed up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't know how MOTO program works. Uncontrollable. Messes everything up.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for the review. May we ask what is the issue with your device? Please send us a brief description of the situation to supportforums@motorola.com. We're always here to assist. - Mike MotorolaMobility