Early Black Friday DealsNew Doorbusters every Friday.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $1,399.99

Customer reviews

Rating 4 out of 5 stars with 227 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.3 out of 5 stars

  • Camera

    Rating 4.0 out of 5 stars

  • Battery Life

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers find value in the moto razr 2020 5G's sleek design and sizable screen, praising its ease of use and the lack of screen creases. However, many express concerns regarding the battery life and the absence of wireless charging. Some also mention the phone's tendency to overheat during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 227 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    razr 2 2020 flip excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent. looks elegant and very good. ebeeything is easy to handle. external display excellent

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Love the folding design

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how it fits in the pocket! Still two hands to use and open though. I do suggest to get a case for it, as it is very slippery.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This motorola razr is a nice phone. I like it couse is easy to handle and looks great, also good memory. The only think I don't like is, the screen isn't stretched at all

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the motorola razr flip phone. The phone has a great screen and fits easily in pocket.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for the awesome review, None! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Feel free to let us know if you have questions or need help with your phone through our online community here: https://forums.lenovo.com/t5/razr-2020-razr-5G/bd-p/razr_5g_2020_en. -Mary MotorolaMobility

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    I love my Razr

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Razr. Sharp and sleek. It’s a beast. I will definitely recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Razor

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too fragile I enjoyed the phone but it is to breakable it’s not waterproof and it cost too much to be that flimsy

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Sonysound, Sorry to hear you're not happy with this phone. We'd like to know more about what happened to your device. As we stand by our phones, we'd like to help.Write us an email at [email protected]. We'll be there to assist you. -Jess MotorolaMobility

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great buy!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy, quick, convenient and easy check out. Price was really good. Very happy with it. Thank you.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for this positive review, CrisJC. We're glad to see that you are enjoying your phone and everything works for you. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/razr-2020-razr-5G/bd-p/razr_5g_2020_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Flip razr

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone , no issues so far, very intuitive and cool.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    not bad

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has some touch screen issues.. doesn't hold a charge well.. the rest is okay

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      I'm sorry to learn that you are having some difficulties with your device, mustangmermaid. Write us an email to [email protected] so we can directly communicate with you and get this resolved. Please refer to this post or provide this post's link on your email so we can further assist you easily. - MIke MotorolaMobility

  • Rated 4 out of 5 stars

    good phone

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone, reception is really good, I like the fact you dont have to open it everytime to see who's calling or messaging!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MJP5708,

      Thanks for the positive review and we're happy to hear that you're satisfied with your purchase. If you're available, you can share your story on our Razr community. Please see here: https://forums.lenovo.com/t5/razr-2020-razr-5G/bd-p/razr_5g_2020_en. We would love to have you from there. - Frank MotorolaMobility

  • Rated 3 out of 5 stars

    Plastic phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how the fold happens but when I first open the bot the plastic film was not centered on the screen it was off like it was slapped on. Also the phone was folded not opened up like in the YouTube videos.. the screen is plastic display so you can feel the folding mechanism.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    unique!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A pleasure to look at and great build quality but can be a little frustrating to use.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    razr is the shizzzzz!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i absolutely love this phone. small and compact fits into my pocket great

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We do appreciate your support and love for our Moto Razr, Razruser. If you would like, you could join your fellow users on our official Moto Razr community page here:https://forums.lenovo.com/t5/razr-2020-razr-5G/bd-p/razr_5g_2020_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    amazing phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is absolutely amazing! Feels just like the original razor.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    E’s mobile shop

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it for about 2 weeks and sold it so really didn’t get to use to its full potential

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Awesome phone, but don't get unlocked with AT&T

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone but if you need WiFi Calling and are on AT&T... DO NOT BUY an unlocked phone, just get the AT&T version. This phone will work on AT&T with the exception of WiFi Calling.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Razr

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very portable and smooth and fast holds a charge all day

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Razr, Thank you for purchasing this phone and we appreciate your feedback. Glad that you had a smooth transaction with BestBuy. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/razr-2020-razr-5G/bd-p/razr_5g_2020_en. -Mitch MotorolaMobility

  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like the phone works good like the screen would like more battery life

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My razr 2

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good but could've been excellent if not for some missing features.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Blank, Thanks for purchasing this phone and we appreciate you taking your time to give us feedback. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/razr-2020-razr-5G/bd-p/razr_5g_2020_en. -Mitch MotorolaMobility

  • Rated 3 out of 5 stars

    Motorola RAZR Phone 5G

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't maintain a signal, receive calls or access a reliable internet connection with this phone. Love the design and battery performance but had to return.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi SaucyPhotographer, We're sorry to hear you had to return the phone and for having issues with the network. Hope you can give us another chance in the future. Thank you for posting and we do appreciate your time. -Rizza MotorolaMobility

Sponsored