Customer Ratings & Reviews
- Model:
- PAJS0010US
- SKU:
- 6441193
Rating by feature
- Display Quality
Rating 4.3 out of 5 stars
- Camera
Rating 4.0 out of 5 stars
- Battery Life
Rating 3.7 out of 5 stars
Customers are saying
Customers find value in the moto razr 2020 5G's sleek design and sizable screen, praising its ease of use and the lack of screen creases. However, many express concerns regarding the battery life and the absence of wireless charging. Some also mention the phone's tendency to overheat during use.
This summary was generated by AI based on customer reviews.
Motorola RAZR Phone 5G
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't maintain a signal, receive calls or access a reliable internet connection with this phone. Love the design and battery performance but had to return.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi SaucyPhotographer, We're sorry to hear you had to return the phone and for having issues with the network. Hope you can give us another chance in the future. Thank you for posting and we do appreciate your time. -Rizza
Newphonerazr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking phone but can break too easily. Needs better way to keep safe if dropped
No, I would not recommend this to a friendYou wanna like it but...
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You wanna like it but the camera is awful and you'd expect more from an expensive piece. To add insult to injury the mono sound is like a step back in time...in a bad way. Avoid.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Danjo, Thank you for purchasing our product and for sharing your feedback. We're sorry to hear you're not happy with the phone's camera and sound. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please write us an email at supportforums@motorola.com. We'll be happy to help. -Mitch
The new Razor
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic phone!! Just like the old Razor but with today's expectations and technology. I miss having room in my pocket because the normal phones today are like having a laptop in your pocket. Bringing the flip phone back out is a genius idea!
I would recommend this to a friendChocolate cake is never as good the day after
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't. Just. Don't. ....................
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for purchasing this phone, Gayreviewforyouboo. Glad that you gave us 5 stars. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/razr-2020-razr-5G/bd-p/razr_5g_2020_en. -Mitch
Loving my phone
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the color, it super cute but a little tricky to get use to.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We appreciate this wonderful rating. Mnky3. Please let us know about your future experiences by visiting our online community here: https://forums.lenovo.com/t5/razr-2020-razr-5G/bd-p/razr_5g_2020_en - Mike
Great Box Design
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the way how Motorola design the box and packaging with the logo.
I would recommend this to a friendOpen Box Purchase
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The open box that I bought said it was in excellent condition and the phone was scratched and in bad shape. So be aware of open boxes and make sure they can show it to u in the store.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Tdevil2332, that should not happen. It would be best to contact Best Buy support to see if there options they can provide for this matter. - Mike
Meh it's a cool concept
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Meh for $1500 it's a legit phone. However not going to end up keeping it, seems very flimsy and if sand gets in the hinges (I leave near the beach) I think the hinge will be done for.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Jblatt, Thanks for your feedback. We're always looking for improvements, we'll relay the message to the team. If you need any assistance, please do not hesitate to email us at supportforums@motorola.com. We'll be happy to assist you. -Mitch
Awesome phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The only thing I didn't like about this phone is that it doesn't have a back display. I have to swipe from right to left and at certain height levels. But so far I'm enjoying it.
I would recommend this to a friendThe RAZR is back???
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone, I am a IPhone user of ten plus years, so switching was pretty hard. The android os takes a lil getting use to but the phone it self is great.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Nas1124, I wanted to take a moment and say thanks for choosing Motorola If you would like some help with your new device, kindly visit our online community here: https://forums.lenovo.com/t5/razr-2020-razr-5G/bd-p/razr_5g_2020_en - Mike
Yay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my phone. It is perfect. I bought it because it gave that nostalgic feeling of the old razr. The bonus is the screen is protected at all times
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you a lot for your evaluation, Angel. You can join our official Motorola community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/razr-2020-razr-5G/bd-p/razr_5g_2020_en - Mike
I AM FLIPPIN HAPPY WITH THIS ITEM
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT PHONE SO FAR I HAVE IT 3 WKS NO COMPLAINTS CAMERA IS GREAT. BATTERY CHARGES SUPER FAST AN LASTS. I CAN ANSWER PHONE WITHOUT OPENING IT AN TALK AN LISTEN NO PROBLEM. MUST USE A CASE ITS GLASS AN SLIPPERY.
I would recommend this to a friendRAZR 5G
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so far I really like this phone the screen is very clear and sharp it works really well I wish it wasn't so slippery but I guess I'll get used to it
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi rayo, Thank you for taking the time to share your feedback with us. Glad that you like it and that you're enjoying the phone's specifications. To be up to date with our devices, please do follow our official community page: https://forums.lenovo.com/t5/razr-2020-razr-5G/bd-p/razr_5g_2020_en. -Rizza
thumbs up
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good i love flip phones and it has so many features im still learning. I would for sure recommend this phone to a friend. The keyboard is the smart keyboard.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We appreciate the recommendation, flipper2021. ! If you ever need help, give us a holler or reach out to our official Motorola Razr community page: https://forums.lenovo.com/t5/razr-2020-razr-5G/bd-p/razr_5g_2020_en - Mike
- Cons mentioned:Battery life
No 5g for Verizon;((
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On Verizon network terrible.. no 5g.. super narrow screen . Battery life not so swell.. returning back to Best buy
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi RedFoxx99, sorry to hear this report. If you look at our carrier compatibility list here: https://www.motorola.com/us/carrier-compatibility, the Motorola Razr 5G is compatible with Verizon. However, there is still no 5G support. - Mike
Razr 5g fun and small. Get it while its on sale.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so far good, not issues. I had the razr 2019 and it was bad returned in one week. They fixed the issues and so far I'm loving it.
I would recommend this to a friend- Cons mentioned:Battery life
Overpriced and crude, needs a lot of refinement
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone needs a lot more work in terms of battery life, UI and build quality as well as security features and light sensors. Would be amazing phone if it costed less than $500 but highly overpriced for $700 or more
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We're sorry to hear you're not happy with the phone's features and price, Dave. We would like the opportunity to investigate your feedback further. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. -Mitch
Razor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing phone the razor is back and it’s a smart phone now. This was the phone to have before iPhone’s came out.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Mss1, Thanks for this positive rating! Glad that you appreciate and enjoy this phone! If you're interested, we'd like to hear your story here on this Razr community: https://forums.lenovo.com/t5/razr-2020-razr-5G/bd-p/razr_5g_2020_en. We'd like to see you there. -Jess
Coolest phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awsome phone very cool retro feel. Sadly i returned and have to wait for a replacement i ended up getting on a promotion somewhere else
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We truly appreciate your effort in writing us feedback, Mick. If you're interested, check our official Motorola community page here: https://forums.lenovo.com/t5/razr-2020-razr-5G/bd-p/razr_5g_2020_en - Mike