Customer Ratings & Reviews
- Model:
- PAJS0009US
- SKU:
- 6441185
Rating by feature
- Display Quality
Rating 4.3 out of 5 stars
- Camera
Rating 4.0 out of 5 stars
- Battery Life
Rating 3.7 out of 5 stars
Customers are saying
Customers find value in the moto razr 2020 5G's sleek design and sizable screen, praising its ease of use and the lack of screen creases. However, many express concerns regarding the battery life and the absence of wireless charging. Some also mention the phone's tendency to overheat during use.
This summary was generated by AI based on customer reviews.
Motorola Razr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent costumer service and also excellent cellphone
I would recommend this to a friendNEEDS UPDATING. Can’t wait for RAZR 3
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had high hopes for this phone but it let me down bad. The screen creases are noticeable when scrolling, especially the middle one. The camera is what ultimately made me return the phone as it’s TERRIBLE the worst camera I’ve ever used. I would wait for the next version hopefully they fix these things.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Sorry to hear you had to return the phone, JBABY. Hope you can give us another chance in the future. If you have other questions or concerns, write us an email at supportforums@motorola.com. -Mitch
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||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good phone so far.///////////////////////////////////////////
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We're glad to know that you've been enjoying our phone so far. You can get in touch with other Motorola phone user by joining our community at https://forums.lenovo.com/t5/razr-2020-razr-5G/bd-p/razr_5g_2020_en - Mike
Artisan Concrete
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing phone, fast 1 day shipping, awesome price! Its Best Buy, what else can I say?!?
I would recommend this to a friendGreat
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband loves this retro phone and was happy with it
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thanks for purchasing our product and for this positive feedback, Great. We are happy to hear that your husband is satisfied with his new Moto Razr phone. To be up to date with our devices, please do follow our official community page: https://forums.lenovo.com/t5/razr-2020-razr-5G/bd-p/razr_5g_2020_en. -Mitch
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its very nice & excellent phone. Am very happy about this phone.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your kind words with us, Agoye. We hope your experience was awesome. If you're interested, we'd like to hear your story and share it with other users on our official Motorola Razr 5G community page here: https://forums.lenovo.com/t5/razr-2020-razr-5G/bd-p/razr_5g_2020_en - Mike
John
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best phone I’ve ever owned. Just folding it and putting it in my pocket is a homerun
I would recommend this to a friendMoto RAZR
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As always great equipments at Best buy for the right price
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for the 5-stars! Let us know if there's anything else we can do to help or you can visit our official Motorola community page: https://forums.lenovo.com/t5/razr-2020-razr-5G/bd-p/razr_5g_2020_en - Mike
Razr review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sleek phone. Motorola has always been a favorite. They have done it again.
I would recommend this to a friendFlip phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a flip phone! Bout time they made a come back.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thanks for this positive review, Fliphone. You'll be enjoying this phone as it offers great specifications. If you're interested, we'd like to hear your story here on this Moto Razr community: https://forums.lenovo.com/t5/razr-2020-razr-5G/bd-p/razr_5g_2020_en. Love to hear from you. -Mitch
Great phone!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone at a great price (was an open box item in excellent condition)
I would recommend this to a frienddisappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good evening, I bought a motorola razr phone, open box, which they say is in excellent condition, when it arrived, I did not open to check, believing that it was in conditions, brought the with me to Portugal, when I got home when opening, I noticed that the display was broken, and with that the front screen does not work, I contacted the best via chat, they told me they can't do anything, so I'm out of the U.S., so money thrown away, I'm dissatisfied with this company
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Sorry to hear this, Diogo. Motorola's warranty is supported in the country in which the unit was originally sold or intended for use by Motorola. Since the device was purchased in the United States, you need to submit the device for repair in the US. Warranty only applies to where it was purchased. - Mike
Great phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this phone, works great for me. No regrets. Try it you'll love it.
I would recommend this to a friendAwesome phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice phone good job Motorola it looks and works flawlessly
I would recommend this to a friendOk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not support US Cellular and it does not support Verizon 5G
No, I would not recommend this to a friendDescription
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not developed enough yet. Takes to much time to flip open.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi aasdf, thank you for your feedback. We're always looking to make improvements and your feedback is truly valued. I'll make sure it's passed along to our team. Let us know if there's anything else we can do to help. - Mike
Nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recommended, small foot print with folding screen.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Razr, thanks for the recommendation. Hope you are happy with your purchase! Thank you for being a valued Motorola customer! If you're interested, you can join our Razr online community; https://forums.lenovo.com/t5/razr-2020-razr-5G/bd-p/razr_5g_2020_en - Mike
Moto razr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The moto razr 5G is a great phone, I'm happy with it!
I would recommend this to a friendGeek Squad protection - DON'T BOTHER!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen died with no damage phone. Can't get Best Buy to honor the Geek Squad protection plan. I've reached out to them 5 times. Don't bother with the protection plan, they aren't interested in honoring it.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi JuliaW, Sorry to hear you're having an issue with your phone. As we stand by our phones, we'd like to know more details about what happened and get this sorted out. Write us an email at supportforums@motorola.com. -Jess
No signal/poor service on phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has very bad reception, I have called Verizon several times and they say it is not fully activated. They fully activate it and it still does not let most calls and texts come through. They suggest I change phones saying it is not operating properly and instead of this model try another model. So sorry I bought this phone. But I do like Verizon. Of course this is the only company we have dealt with in 13 years. I had sprint before and like it very well, but my husband's employer used Verizon and we got a little discount to change my phone.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Sorry you are having problems, Wellington and we're sorry for any inconvenience this may have caused. As we stand behind our products, we would like the opportunity to investigate your feedback further. Write us an email to supportforums@motorola.com. We'll be there to help. - Mike