Customer Ratings & Reviews
- Model:
- PA8S0007US
- |
- SKU:
- 6035700
Customer reviews
Rating 4.3 out of 5 stars with 371 reviews
(371 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers highly value the Moto X (4th Generation) for its excellent camera, affordable price, and long battery life. Many users appreciate that it is unlocked, waterproof, and easy to use. However, some customers have concerns about its limited internal storage, durability issues after extended use, and speaker volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery lifeCons mentioned:Durability, Fragile, Storage
Rated 3 out of 5 stars
Great 'back up' phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Moto X4 is a decent entry level phone, nothing more than that. Surprisingly Motorola has been providing Updates for the X4 for almost 2 years from release date. 32 gb storage, SD soc chip and IP68 suggest more than entry level performance, But the X4 has suffers from hiccups and stutters never encountered with other Motorola phones owned (G4 play, G5+, G6). A quirk is that on the X4 you cannot format and treat the SD card as expansion of the internal memory (unlike moto G5+, G4 play, and G6) . The softwares and Android OS updares have decreased available memory. Only photos can be adapted to be written on SD card. For some reason spotify storage setting ALWAYS reverts to internal memory setting (only on the X4 does this happen!). Because of the internal shortage memory freezes, becomes inoperable several times a week. The 3000mh battery is enough for one full day usage. At least the included 'turbo' 15w charger provides quick charges, no overnight plug in. The Moto X4 was not worth the 2hundred$ I paid for..at least Motorola keeps dropping price to make it attractive and somehow competitive in 2019. PS- case is required, glass build is slippery and fragile.
I would recommend this to a friend - Pros mentioned:Battery life, Camera, Price
Rated 5 out of 5 stars
Fast, great camera, excellent battery
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.At the current price point of $350 this is one of the top phones you can currently buy. It's super fast in which I have experienced no lag what so ever, I am currently getting 9 hours, yes you read that right..9 HOURS!! of on screen time. This is mainly used on wifi and in developer options I pretty much disable any and all apps from running in the background. The front and rear camera are excellent, a couple of software updates should continue to improve and allow for this camera to continue to also be one of the best at this price point as well. When it comes to phones I am extremely picky but Lenovo did it right with this, sd630 runs incredibly smooth, and with expandable storage, and being ip68 rated, I have nothing to complain about. Also the finger print sensor is one of the most accurate and fastest out there so be careful when sleeping, if your side chick decides to go through your stuff you might be screwed lol Good day all.
This review is from Motorola - Moto X (4th Generation) 4G LTE with 32GB Memory Cell Phone (Unlocked) - Super Black
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Jang,
Thanks for your wonderful feedback! It is great to know that you are enjoying this phone. I appreciate you have one of our phones.
-Jess
Rated 5 out of 5 stars
Solid value, Solid performance, Quietly Elegant
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced my ASUS ZenFone Zoom with the X4 after frustrations with unpredictable and generally poor battery life. I will never buy another ASUS phone. The Moto X4 is superior in every way to any of my previous phones and simply works, without the quirks, the way you want a phone to. I'm now a fan of the Moto/Lenovo brand and will only buy phones with the stock Android OS. The Moto X4 impresses by just being a do it all type of phone. It's quietly elegant in the looks department and will impress anyone who sees it in person. Performance is solid and reliable being almost stock android; everything just works well with no signs of lagginess or unneeded mfr layers to slow things down. The LTE Modem performance also impresses with the highest throughput I've ever experienced. X4's IPS screen is bright, vibrant, and colors look great and I think it is as good as OLED in real world use. IP68 waterproofing is icing on the cake allowing you to not have to worry about environmental conditions. It's a solid phone at a reasonable price and perfect as a daily driver. I think my only gripe is the camera performance in low light is somewhat of a let down. Camera is a tad slow in focusing and pictures often times come out excessively noisy in poor lighting situations. I'm hoping the Oreo update addresses the camera low light issues. In good lighting, I found the camera to perform pretty well with well exposed and color accurate shots. Dynamic range could be better with highlights being blown out at times but manageable. Overall a solid performing, solidly built phone at a reasonable price. Moto throws in some cool features such as the ability to pair and play up to 4 different bluetooth speakers/headphones simultaneously. Moto Key, Actions, Display, and Voice overlays are all great and well integrated into the overall experience. Yes there are phones with better specs but many of them come at a higher cost and they also come with more quirks and compromises from being feature rich. Prior to the ASUS, I owned an HTC One and Samsung S5. When shopping, I also looked at the Samsung S8, LG V20, G6, and Sony XA1 and XZ; Yes, they have some wow factor but when it came down to doing the core functions, I felt the Moto X4 had what I wanted at a better value proposition. Plus I wanted a phone with less OS fluff (stock android experience). If you want a well designed phone that just simply works reliably, performs well, and has all of the right features including good battery life.... look no further.... Moto X4. Highly recommended.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi LogicTech, thanks for the positive feedback. Glad to know the device works as expected. -Erwin
- Pros mentioned:Camera, Price
Rated 4 out of 5 stars
Honest Review!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's been a week since I bought this cellphone and it is working very good!! I'm using it with MetroPCS signal is decent, phone looks AWESOME, you will have "same" functions as a Galaxy S7 ... Fingerprint is extremely fast love it, water proof, NFC function,FM radio, regular software updates, very good brilliant screen which u can change from brilliant color mode to actual color, cellphone is quite fast although sometimes takes time to open a particular app like games, camera is very decent capable of 4k and potrait photo although quite slow using this function but overall it takes very nice pictures and videos, of course u can't compare to Galaxy S8/iPhone 8/x... I will recommend this phone,It's a mid-range cell but one of the best in this category!!! And for the price THERE CAN'T BE ANY COMPLAINS!!!
This review is from Motorola - Moto X (4th Generation) 4G LTE with 32GB Memory Cell Phone (Unlocked) - Super Black
I would recommend this to a friend - Pros mentioned:Camera, Price, Waterproof
Rated 5 out of 5 stars
Fast reliable and...... waterproof!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this phone to ditch my old iPhone 7 and I was hesitant but once I tried it out and started playing with it I loved it! The cameras are decent and the speed as well. For the price, I think its a total bargain and on top they made it waterproof. WIFI calling works on Tmobile with no issues. 4GLTE is perfect as well and I could say that it has better reception than my old iPhone 7. It still has a 3.5mm jack for audio so I can still use my old headphones and the bluetooth can pair up to 4 devices simultaneously so you can stream music to all 4 devices. What other phone can do that ????
This review is from Motorola - Moto X (4th Generation) 4G LTE with 32GB Memory Cell Phone (Unlocked) - Super Black
I would recommend this to a friend - Pros mentioned:Camera
Rated 5 out of 5 stars
Superfast cell phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had before a moto 4. And it was a great phone..was fast.loud and now i got the moto x4..and its super super fast..camera is clear and great..resolution of this look like 4k quality..brighter and very sharp..volume is super loud which i like.and easy to hold..i hot the chrome blue sterling it looks beautiful..no more black phones.this ones a homerun in every way ..i have no regrets on this phone.. Moto cell phones are way better than apple and samsung and at half the price of thise high end pnones..i love it !!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi hightechgal,
Thanks for having one of our phones! We are glad that you're loving the phone. Indeed that the phone is very fast due to its great features. Enjoy!
-Jess
- Pros mentioned:Unlocked
Rated 4 out of 5 stars
90% Flagship phone functionality at 40% price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.2 month ownership review: This Moto X4 compares very well to apple and samsung flagship phones. after owning and spending several hundred $s on 2 Galaxy phone that mysteriously lost performance after about a year or having their beautiful OLED screen crap out , i decided on this MoTo X4. online tech reviews rate it favorably. I decided to buy it out off recommendation by friends who are satisfied owners of other motorola phones (G4 play, G5 plus). X4 shipped with android nougat ,upon power up/set up-Oreo update was offered and updated (FYI: Moto/lenovo recently anounced this model will get the 'Pie' update as well) LIKES- the chip is fast enough for apps and performance. the Non-Oled 16X9 screen is bright enough outdoors while wearing polarized sunglasess. vividness is not Oled quality but comes very close. the IP water sealing is also unexpected for the 3hundred dollar price. the moto actions (face down= silenced, chop, chop= flashlight, pick up phone=ring stops) spoil you in no time. the blue color is striking. being an unlocked phone means unnecessary bloatware not taking up memory space. motorola phones are great at being compatible with pretty much all cell carriers (ive already tried 2 diff. GSM prepaid services: no hiccups, great coverage). the front LED camera flash is a plus for the selfies. DISLIKES- 32GB is not enough for midlevel phone spec. traditional 16X9 screen has huge 'forehead' and 'chin', bezels are ancient. LED notification light is absent. the 'dual lens' camera only produces great outdoor photos, but dark scenes challenge focus (quality subpar to my previous Samsung galaxy photos). the glass and aluminum finish REQUIRE case (3 days W/O case resulted in slips, drops with all 4 aluminum corners slightly dented!). im waiting for it to go onsale again for tooHundred$ and purchase another X4 as a gift (often sale priced)
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi HJ35a4, thanks for your feedback. We will take note of these and will coordinate with the team. -Jhei
- Cons mentioned:Durability
Rated 4 out of 5 stars
Great but better option out there!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having a 4gb/64gb Moto G5 plus I was wanting a similar experience with NFC and a better build. Unfortunately, although the phone does deliver in the build quality and water resistance, it has it's flaws. The rear cameras are slightly better than the single G5 plus's camera although the front facing camera is far better than the G5 plus's. Motorola's camera app and processing is the issue once again with a laggy interface and slow shutter button. The cameras can take great pics in good lighting but falls apart quickly in low lighting. I'm also disappointed with the lagginess I experience in content browsing or app switching. The G5 plus was phenomenal in this regard and was hoping the X4 would be the same but it's not. All in all if you need water resistance, NFC and great build quality get the X4 but if none of those things matter to you get the 4gb ram/64 gb storage G5 plus.
This review is from Motorola - Moto X (4th Generation) 4G LTE with 32GB Memory Cell Phone (Unlocked) - Super Black
I would recommend this to a friend Rated 5 out of 5 stars
Great Quality Smooth phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had a sony phone and it was c r a p. Motorola always made great quality phones in the past, so I gave them a shot within my $350 range budget. No phone should cost more than $500. Didn't want anything that looks cheap, so I paid for quality with the X4. Phone looks very good, sleek and shinny like ceramic. (GET A CASE. SLIPS OFF SURFACES VERY EASILY. CRACKED MY BACK IN 4 DAYS) . Good high grade processor (you may find in more expensive phones), and enough RAM. camera is even impressive. Camera has OBJECT RECOGNITION! Dual lens looks cool and front selfie camera is very high on Megapixels. One of the highest on the market across all phones. One sale for $350 and had to get it. So far so good. If there's no new Huawei phone on the market for ~$350, this is the phone to get.
This review is from Motorola - Moto X (4th Generation) 4G LTE with 32GB Memory Cell Phone (Unlocked) - Super Black
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Tetriz, thanks for the positive feedback and sorry to hear the back of your phone cracked. If you need to have the device repaired you may visit this link https://goo.gl/dEsJbN. If you have questions or there's anything we can do to help, please let us know. -Erwin
- Pros mentioned:Battery life, WaterproofCons mentioned:Fragile
Rated 2 out of 5 stars
Too many issues to ignore
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The phone is great when it works, but Android Auto crashes with "Error 12," it will stop being able to read my music files and will just endlessly skip through all of my music, and the reception is terrible. When the phone works though, I love it, but I need to return it. Being waterproof is great, but being all glass makes it fragile and heavy. The moto features are great, but the phone is almost as big as my old LG G3 which had a 5.5" screen (this is only 5.2"). The battery life is great, I'm a bit sad I need to return it.
This review is from Motorola - Moto X (4th Generation) 4G LTE with 32GB Memory Cell Phone (Unlocked) - Super Black
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi nevermorefu,
I appreciate your feedback. We would like to help as we usually do some troubleshooting steps to figure out the cause and what needs to be done. I would feel the same way if I were in your situation.If you have any other concerns or questions feel free to reach us at forums.motorola.com. We'll surely help.
-Jess
- Pros mentioned:Battery life, Camera
Rated 5 out of 5 stars
Excellent midrange
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone. Battery life goes a full day, and I play some battery intensive games. The camera is fantastic, but it i'm a little annoyed that the camera sticks out so much, I had to get a much thicker case to keep the camera safe.
This review is from Motorola - Moto X (4th Generation) 4G LTE with 32GB Memory Cell Phone (Unlocked) - Super Black
I would recommend this to a friend - Pros mentioned:Battery life, Camera
Rated 4 out of 5 stars
Decent phone at mid-range price point
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I "upgrade" from my 5 yrs old Galaxy S4 to the mid tier X4, so there is some improvement, and some regression The upgrade 1) The battery last longer. 2) Device runs cooler 4) finger print sensor 5) Bluetooth connection is very solid 6) USB C quick charge 7) Camera is slightly better, angle is very wide, with distortion, low light performance is better. front camera has 16MP. 8) Front firing speaker is loud, and sounds better than what you expect from a tiny speaker. 9) IP68 Water resistent The regression 1) It is heavier. 2) No dedicate button for "back" and "menu", the "one button nav" works, but it is not a replacement of the "back" button. 3) No HDMI output, the S4 is a very good amazon video/youtube player for TV. 4) Display is not OLED, but the LTPS IPS looks fine. 5) The pre-installed email client does not work for my exchange account 6) No calendar notification/alarm at lock screen as on the S4 Overall, it is a very decent phone at $299.
This review is from Motorola - Moto X (4th Generation) 4G LTE with 32GB Memory Cell Phone (Unlocked) - Super Black
I would recommend this to a friend - Pros mentioned:Camera, Price
Rated 4 out of 5 stars
Great phone for under $300.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I paid $$299. For the Moto X4. 32gb. Had a Samsung S4 that was too old now to keep up.. I paid $60 for it with old upgrade deals that don't exist anymore. Just hate the high phone $$, now. So this was my best option and does a good job with good speed an capability, and a much better price than a samsung or iPhone. No regrets at all with this phone. If you just need a good phone for internet, pictures, & calls, it's a 5star, I rated it a 4 overall because the other expensive phones have a few extra features in camera mode, but not worth extra $300+ to me. Camera is solid quality on this Moto X4 32gb. I added my SD card 64gb I had put in my old phone, it's great!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Steel, thanks for your feedback! We are so happy to know that you enjoy using the device. There are a lot of amazing features this phone could offer. Here is the link to learn more: https://www.motorola.com/us/products/moto-x-gen-4. May we know what kind of camera feature that you are looking for? Maybe we can help. Please feel free to send us an email to supportforums@motorola.com and we will gladly check it out. -Jhei
Rated 4 out of 5 stars
A great mid-range unlocked phone choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picked this phone up after a few glowing reviews from friends and trusted sources. The phone performs just about every task you throw at it with no stutter or halting. I don't play games on my phone so I can't comment on it. The camera isn't great, but gets the job done. Call quality is great, speaker is front facing and decently loud. Would be nice if it was a top and bottom front facing speaker for stereo sound, but can't win them all. Battery life has been great, more than enough charge to get through a day and a half for sure.
This review is from Motorola - Moto X (4th Generation) 4G LTE with 32GB Memory Cell Phone (Unlocked) - Super Black
I would recommend this to a friend- Pros mentioned:Camera, Price, Waterproof
Rated 5 out of 5 stars
I Love this phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was debating between this phone or waiting for the Moto G6 to be released in a week or two and decided to go with this. This has a faster processor, better camera, waterproof, same (or nearly the same) price. The almost vanilla Android is great and it works with Googles Project Fi.
This review is from Motorola - Moto X (4th Generation) 4G LTE with 32GB Memory Cell Phone (Unlocked) - Super Black
I would recommend this to a friend - Pros mentioned:Unlocked
Rated 5 out of 5 stars
Super happy with this phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love having it unlocked, without all the bloatware, but with some of Motorola's nifty features, like navigating with the home button. The processor, while not the fastest available, is plenty fast at this price range.
I would recommend this to a friend - Pros mentioned:Battery life, Unlocked
Rated 5 out of 5 stars
I love Motorola Phones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fanstastic battery life. Wow. I love that it is not tied to a carrier.
This review is from Motorola - Moto X (4th Generation) 4G LTE with 32GB Memory Cell Phone (Unlocked) - Super Black
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi wyomingpoke,
Thanks for the review! We are glad that you love this phone. We appreciate you have one of our phones, Enjoy!
-Jess
- Pros mentioned:Battery life
Rated 5 out of 5 stars
Great phone, Great Price, Great Customer Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Before I comment on the phone, I wanted to point out that I had a great experience with Best Buy in store at Cary, NC. I was able to purchase the phone for less than Best Buy's sticker price due to their excellent price matching policy. The "warning" to point out is they do an "apples to apples" comparison on the phone to make sure it's not being compared with the Amazon Prime members phone with the Amazon ecosystem preloaded as is not the same as the ones Best Buy carries. Because I was pursuing the price match, I worked with a sales associate that was super friendly and willing to help navigate the steps to purchase. I wanted to buy two phones but the store only had one in stock so my associate set up the delivery of the second phone to my house via UPS. He could have had it delivered to the store but it would arrive to my house earlier. I won't go into much detail about the phone as there are tons of reviews online by experts and consumers. I feel it is a good midrange phone at a respectable price - especially if you're looking for an unlocked phone. A few things to point out: Battery life is great, as I can go a full day (14-15 hours) without needing a charge but I am not a heavy user (don't use high CPU usage apps). My previous phone (Moto X Pure) could make it through about 8-9 hours. I bought it in August, and it came with Android 7.1 (nougat) installed. When activating it, the phone recognized there were several system updates waiting (going to version 8 - Oreo, then 8.1). Be prepared as that will take a little time to get those installed. I've also received the August Security update a few days ago. As noted in several reviews, it has a glass back and can be slippery in the hand. I picked up a case for it right away. The USB-C connector and headphone jack are nice to have to allow charging and listening to audio at the same time. Overall, this phone checks all the right boxes for me and I'm definitely glad I bought it from Best Buy.
This review is from Motorola - Moto X (4th Generation) 4G LTE with 32GB Memory Cell Phone (Unlocked) - Super Black
I would recommend this to a friend - Pros mentioned:Battery life, Camera
Rated 5 out of 5 stars
Great fun
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Moto X4 is a wonderful phone. I have owned HTC, Samsung, and ZTE. They were good phones, but this phone is fun. I even enjoy hearing the opening "Hello Moto." The double twist for the camera is very nice. The fact that you can see what an incoming text is about from the home screen is great. The charging is fast. And the battery life is a marvel. I am very pleased with the look of the phone also. The are special Moto features that I will be exploring in the coming week and will write a follow-up review. The Moto X4 is very "user friendly" and I love that. I can't stress that enough. I own a phone with better specs but it is not nearly as much phone.I will buy another Moto when the new ones roll out -- late April or May, which will be for work.
I would recommend this to a friend - Pros mentioned:WaterproofCons mentioned:Durability
Rated 4 out of 5 stars
$300 phone that checks all the boxes.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For $300 you get a we'll speced mid level phone. Waterprooff verified. Camera takes good pictures but not great. Sound is good, but not great. Software is lean and easy to use with no bloatware. Fragile glass case back has already cracked so no longer waterproof. The fall that cracked phone was not that bad so I'm a little dissatisfied there. Good news is I can buy two more before I reach the cost of one flagship.
I would recommend this to a friend