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Customer Ratings & Reviews

Your price for this item is $332.99
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The regular price is $349.99

Customer reviews

Rating 4.3 out of 5 stars with 371 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers highly value the Moto X (4th Generation) for its excellent camera, affordable price, and long battery life. Many users appreciate that it is unlocked, waterproof, and easy to use. However, some customers have concerns about its limited internal storage, durability issues after extended use, and speaker volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 371 reviews
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Good all around phone for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a good, all around phone for a good price and the Moto X met those requirements. The camera is good, the battery life is more than adequate, and I like the fact that it has expandable memory with a micro SD card.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Awesome phone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful screen and great camera. Fast lightweight version of Android.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Price

    Rated 5 out of 5 stars

    Excellent Smartphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a reasonably priced, excellent smartphone then this is for you. Best Buy offers it for a great price and the phone has great sound, is easy to use and fast. Great camera is an added benefit.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Price

    Rated 5 out of 5 stars

    Great Phone at a Great Price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. It has everything that my Samsung S5 had AND a significantly better battery life for less than a third of the price. I have already recommended it to friends and will continue to to do so.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    It's decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is a good size. There are few cases that fit it but some can be found. There are no head phones that come with it but the camera features are cool. The charger is a different one so I had to purchase new cables for the car. The configuration of the phone is kind of weird Things aren't where they usually are on phones so it will take some time to figure it out. you cant change the format of the calendar so If your used to a certain kind. forget it. Over all it was worth the buy.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Mostly user friendly and chock full of features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moto X4 has many great features for a lesser priced phone. The only problem is that none of the peripherals from my previous phone (an LG) work with it. The Moto X4 is so new I had to get them online (car charger, glass protector, extra wire, etc.). I prefer to see material and quality before buying. Was warned some glass protectors wouldn't fit with some cases, so it took extra time. In Europe, cell phones have had universal chargers for many years; it's about time that happened here.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Waterproof

    Rated 5 out of 5 stars

    Best in its class

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned a lot of phones and this is by far the best I have owned. Gaming on it 10, Videos 10, Camera 10, and its water proof. ONE THING IS MAKE SURE YOU BUT A CASE THE GLASS IS VERY SLICK.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Price

    Rated 5 out of 5 stars

    Great phone for a person that just needs a phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is affordable and the battery life is long. I only charge it once a day and the battery lasts me through the day. I am a heavy user and I was amazed of how well the battery holds.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Unlocked

    Rated 5 out of 5 stars

    great unlocked phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for this price, this is one of the best out there for an unlocked phone. and motorola phones are the only ones that can be used truly from all carriers, so no restrictions whatsoever. awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Waterproof

    Rated 4 out of 5 stars

    Good phone, but pricy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone, work well, good camera, waterproof, a little bit pricy, bought for my daughter, she like it.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Unlocked

    Rated 5 out of 5 stars

    Good phone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone because it is unlocked phone for a reasonable price. It looks and feels great with all the futures that I need and didn't break the bank. So far I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Excellent Phone * High-End Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I purchased 2 of these phone a few months ago. I am beyond pleased with their performance. Not to mention all the features you get including the 'ip68' rating. Super fast. We both have memory cards installed, no you can't reformat them to internal memory. But we seem to be more than fine with internal storage for apps and such. This keeps us from installing needless applications. The camera is excellent. USB-C cannot be beat. Also good news is the phone will be getting Android Pie. We are using Boost with them, the phone is compatible with All US carriers. This phone pound for pound in the $300-$400 range cannot be beat.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Excellent Smartphone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a universal unlocked phone to replace my Motorola Droid Turbo. The Moto X4 does the trick. It has a great camera and a long lasting battery that recharges very quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Motorola X4 Blue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is my second venture into the Android platform. I am use to the Apple format and it has been a slow change over. I like some of the things it can do versus my iPhone, especially not having to rely on siri for information requests. Google assistance is always at hand & the unlocked format of this phone is very nice! I just popped in my sim card and it worked fine. Has long battery life & recharges in bout 90 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Unlocked

    Rated 5 out of 5 stars

    Unlocked cell from Motorola

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. All the perks of a Samsung, half the price and it's unlocked so I can change prepaid cards whenever I want. No more slave to cell contracts.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    I LOVE my Moto X4

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is a FANTASTIC phone and it's at a decent price point (especially if you buy it during a sale) versus the $1000+ phones. I'm happy with my picture quality, internet speed, app performance (other than the gogo inflight performance but I think that's an issue with gogo inflight and all Droid phones based on what I've read). I did buy an additional SD card for my phone to increase the memory as I take A LOT of pictures and like keeping them on my phone. I love this phone and have recommended it to my friends who need replacement phones.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Good phone for good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a pretty solid phone with everything you need without spending a small fortune! I love the camera on this phone and the sharpness of the display. I love that it has expandable storage. It's sleek and attractive, and the sterling blue color is quite striking. It's got a better than average battery life and seems to zip along just fine. Very satisfied with this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Return of the X

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    “The Moto X4 brings the Android One Program and Project Fi into a simple package with very little frills. While it may not sound like the most exciting device on paper, the Moto X4's true appeal is its affordable price, timely updates, and how it will make Project Fi more easily accessible to consumers.” -Android Authority

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of great features! Between thumb print recognition and the function shortcuts like shaking the phone to turn the light on, this phone has lots of convenient features. No problems so far. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    For the price great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price great Phone. Has plenty of hardware and software features without having all kind of bloat ware installed. Camera is good for a phone camera.(you want great picture buy a real camera). The cons, like many phones the battery can't be replaced without going in for service the case tends to be a little slick to hold on to and shows figure prints easily, both problems are easily remedied with a cover. All in all great phone with just enough feature for the price. Watch for sale and the price gets even better. I would highly recommend this phone to anyone!

    I would recommend this to a friend