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Customer Ratings & Reviews

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The regular price is $349.99

Customer reviews

Rating 4.3 out of 5 stars with 371 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers highly value the Moto X (4th Generation) for its excellent camera, affordable price, and long battery life. Many users appreciate that it is unlocked, waterproof, and easy to use. However, some customers have concerns about its limited internal storage, durability issues after extended use, and speaker volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 371 reviews
  • Pros mentioned:
    Camera, Price

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, enough memory, and great price. Love all the features. Water resistant is a big plus

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Unlocked

    Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend getting this device. It’s really great. It’s alreal unlocked for all your needs. It keeps a good charge.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Good phone. Not great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely tough exterior. Have dropped a few times before buying case and there is not a scratch. Good, not great battery. Heavy usage drags slowly with processor. Camera seems pretty good. Water proofish is great feature. And helpful Moto suggestions makes using phone that much nicer. Overall nice phone, especially if purchased in $300 range.

    I would recommend this to a friend
  • Cons mentioned:
    Design

    Rated 5 out of 5 stars

    Moto X4 Black

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was my 1st foray into Motorola phones. I must say I was pretty pleased with it's performance. The phone was not as cosmetically sharp as the blue version of it however. That is why I switched it out for the blue one as it looks sharper than an iPhone in your hand. Being that they are unlocked, they work with all carriers that I have tried in them. Get great updates in firmware also, I always seem to have the latest versions of Google software.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 4 out of 5 stars

    Still learning. It's ok!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a long battery life. Great camera features.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good device, good battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very simplistic, yet reliable Motorola Android Phone. Sports a pretty close to stock Android experience with some added features that are actually useful. Good battery life. Doesn’t ever lag. Cons: screen can sometimes be difficult to see in the bright sun. It’s a bit heavy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    works well, not too confusing for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is not too sophisticated which works well for me. Good battery, good pictures, good reception.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great upgrade from my Moto X Pure 2015. The Moto Z is the flagship, but I'm not interested in connector-like add-on. The fingerprint sensor is one of the best parts for sign-in convenience.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the camera and attachment bought separately! I also have a Lenovo laptop so I really enjoy having the two linked. Have had few issues I think this comes from having a unlocked phone. Quite often it says my Sims invalid, but I've learned with a restart that goes away.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone, really quick, lots of storage and takes great pics. Great value for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Price

    Rated 5 out of 5 stars

    Best phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At this price there is no other better phones just a beast and a battery king. Love my Moto

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I up graded from a Nokia Windows phone. So far in the week I have had it I have learned a lot of what this phone does and can do. I am not a very tech person so I was very much concerned I would not know how get to anything. The person I had at Best Buy was the Best she even she helped me find one I could afford and one that we felt I could use. I am still learning but I love my new phone.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Motorola smart phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this phone for a little over a month. Super easy to use, the screen resolution and size are really good! The only reason it didn't get 5 stars is because the internal storage in this phone is very limited. You will have to buy a memory card.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Price

    Rated 3 out of 5 stars

    Phone for my daughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for my 12 year old, something not too expensive but a reliable phone. Camera is great, which is what my daughter was looking for. Lags a bit when switching apps, otherwise great overall

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi NYDad, Thanks for having one of our phones. It would be best to eliminate running apps in the background which you are not using to prevent the phone from freezing or lagging. Also, we suggest restarting the device at least once within 24-48 hours for the device to refresh its memory and prevent it from rebooting, freezing or slow performance. -Jess MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Chic and stylish

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my young daughter she loved it at moment she unlocked it, she has it for over 2 weeks and the screen protecters were bought from another company: overall we love the battery lenght and the screen its a most as well as the 32GB internal memory. I also bought the case in bestbuy the only thing they did bot carry was the screen protectors. Excellent buy!!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's exactly what I was looking for, a budget phone that has some upgrades. It doesn't look cheap at all, love the camera and the screen resolution.My only problem is it just displays a dot on the app with notifications without giving me a number as I was used to with my other Android phones.I don't know is it just me or it's common with this phone but it's not a big deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moto X4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is great and build quality is premium. I like the flexibility that it provides such as carriers friendly and various features. All this for $400.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great phone for great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone exceeded my expectations. The phone works is rapidly changing and I thought that because the phone was so cheap that it wouldn't be good quality well I was wrong! This phone has a great camera and a lot of cool features. The display is bright and the battery is great. If you are looking to save a few dollars but want a nice phone this is it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Love my Moto!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motorola has always been my favorite phones. They hadn't had any good choices the last several years, so I purchased Samsungs, for several years. I'm so happy to get a Motorola again. It's fast, easy to use, camera is fantastic you can't mess up a picture. This phone will multitask, internet, phone call and send a text all at the same time. And not miss a beat. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Moto X4 (non-Anroid One version)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone with lots of features at near same quality as flagship phones for a 4th of the price. Well worth it assuming they last at least 2-3 years. Note: There is an Android One version that comes with less Motorola Software but loses functionality - same hardware from what I can tell. Get the original X4 and Not the non-Android One version.

    I would recommend this to a friend