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Customer Ratings & Reviews

Your price for this item is $332.99
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The regular price is $349.99

Customer reviews

Rating 4.3 out of 5 stars with 371 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers highly value the Moto X (4th Generation) for its excellent camera, affordable price, and long battery life. Many users appreciate that it is unlocked, waterproof, and easy to use. However, some customers have concerns about its limited internal storage, durability issues after extended use, and speaker volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 371 reviews
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like this kind of phone easy to use and have a great camera !

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Price

    Rated 5 out of 5 stars

    Excellent Phone for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is awesome! The phone is cheap, and well worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Priced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that it is water resistant. This is by far the best phone you can get at this price range.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi wyomingpoke,

      Thanks for your feedback! We appreciate you have one of our newest phones.

      -Jess MotorolaMobility

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Reliable phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone doesn’t have the best processing speed and camera as other phones. However the price is pretty reasonable for how reliable the phone was to me. Great for people who need a beginner smart phone.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Well Built

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device, disappointing that Alexa can’t make phone calls, camera isn’t really above anything. But typical android software, but worth the price. But the device has been issue free. Liking all the Moto gestures though...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just average at pricepoint!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a 400 dollar device this feels all to familiar from Motorola. Camera is OK, has nice features but quality lacks. Seems a bit slow. Just ok, but it does have nice looks for the price, and will always have steady Android updates, should be future proof for a few years to come.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AdamMoe,

      Thanks for your feedback! The phone has great features as the device is a stock android phone. We appreciate you have one of our phones.

      -Jess MotorolaMobility

  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally got tired of my Samsung phones crapping out after a year, so went back to an unbloated Motorola and am loving life.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Inexpensive android

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought phone for my teenage son. He had samsung phones in the past and was pleased with them, but has been priced out of the market. I was pleased with the price and it has all the functionality he requested.

    I would recommend this to a friend
  • Pros mentioned:
    Unlocked

    Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unlocked phone but don't believe TRAC Phone about free Wi Fi with a T mobile sim card. They still deduct minutes regardless. T mobile does have free WI FI calling but not with TRAC service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moto X is by far one of the best phones on the market. Lots a great features and love the one touch panaromic option.

    I would recommend this to a friend
  • Pros mentioned:
    Unlocked

    Rated 4 out of 5 stars

    Good Middle Range Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good middle range phone, with almost everything, NFC, FM radio, fingerprint, and etc., on top of all other features. Best of all, it's an unlocked phone that can be used on all major US carriers.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Top notch smartphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Motorola X phone can easily compete with the more expensive phones on the market. It has a great battery, excellent sound and a wonderful screen. The price of this phone makes it a great choice for those who want the capability of more expensive phones at a reasonable price. Would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Unlocked

    Rated 4 out of 5 stars

    Good low-cost unblocked mobile phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did buy this unlocked phone on purpose in order to perform tests with different carriers. It seems to work well with the largest service providers SIM cards, good reception and connection.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good phone for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good phone for the price. It is half the cost of other phones and it performs well. I would recommend this phone to anybody who doesn't need the latest and greatest $800 phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Amazing Camera & Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. Had a samsung and an iPhone but this phone I just love. Especially having an amazing camera which is a must for me. I keep finding more and more things and I would buy another. Never expected to like this.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    excellent phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best unlocked phone for the price. System updates come frequently, came with 7.1.1 updated to 8.0.0 next day, what a deal. Has looks and feel of a flagship phone. Could use a little larger battery. Comes with Alexa too. It's water proof and works with all major carriers.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi spyder, thanks for the wonderful comment. Glad to know you are liking the device. -Erwin MotorolaMobility

  • Rated 5 out of 5 stars

    Very good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my wife and up to this day, she still loves it. The best purchase yet!.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good 4.5 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used be that Motorola phones had two speakers . Seems like they are focused on selling an audio attachment now . Who's going to carry an extra speaker around ?!? Besides the sound the phone works well especially when compared to my friends $800+ phones

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Good phone decent price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Moto X4 is a good mid-priced phone. It has a good camera and does everything I need a smartphone to do. Just wish it was available with more internal storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Phone For the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for the best possible mid-range phone and I found it with the Moto X4. The design and build feels like a high end phone but for half the price. Comes with little or no bloat ware is basically stock Android with only a couple Moto apps which are actually pretty useful. Set up was very easy and all basic features work great. The Snapdragon 630 processor is more than powerful enough to handle all functions of the phone fast and efficiently. Camera is very satisfactory, a lot of reviews slammed the camera on the X4, and yes it may not compare to cameras in $900 high end phones but it takes good pictures and camera has decent features. Screen is bright & clear good resolution. Speakers sound just fine. I mean for the price this phone feels high end and with the specs under the hood you can't beat it. I shopped all the mid-range phone this is the best.

    I would recommend this to a friend