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Customer Ratings & Reviews

Your price for this item is $332.99
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The regular price is $349.99

Customer reviews

Rating 4.3 out of 5 stars with 371 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers highly value the Moto X (4th Generation) for its excellent camera, affordable price, and long battery life. Many users appreciate that it is unlocked, waterproof, and easy to use. However, some customers have concerns about its limited internal storage, durability issues after extended use, and speaker volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 371 reviews
  • Rated 5 out of 5 stars

    Slick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Former Sony fanboy here, who used to love Sony's cameras and their dedicated shutter button - but Sony phones have become buggy as all get up, as evidenced by my most recent Xperia XA1 and XA2...SO, bye Sony. Get your quality in gear. This Moto X4 is slick. It does all the basics very well. There are no bugs that I can see, although I can't move apps to the SD card, which I believe is a manufacturer decision. The form factor is just about perfect, and the screen is nice. Performance is very good, IMO all you need from a phone. The camera is not as good as my Sony was, but it's not awful either. I will gladly trade a solid overall phone for a notch down in the camera department. Anyway, if you have a Sony right now and are about ready to throw it into the nearest ditch, try the Moto X4. It's a competent, comfortable mid range device and a great overall value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and Easy as first Smart Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xmas present so my wife could take and save Grand baby pictures. After a little practice - she does not miss her flip phone. Not overly complicated and Easy to use. Excellent sound quality and clear face-time. Well worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall bought this phone for my son. He really likes it. Likes the dual camera. It was reasonably priced. Went and purchased a 2nd phone for my other son.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought this for my son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He is very very happy with the phone - it does everything he wanted in a phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great , soo nice for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its one of the most better celular Phone. A new generation of the Smart phones

    I would recommend this to a friend
  • Pros mentioned:
    Unlocked

    Rated 5 out of 5 stars

    Great mid-range phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd moto x4 I have purchased for family members as it is a great unlocked mid-range phone especially when purchased during a sale. The one thing that really drew me to this phone is that it can also be used on Google's Project fi.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best Phone for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my Moto X Pure with this phone after the Moto X pure died. Slightly smaller screen but it looks better than my old phone. Great Battery life. I picked this over the Moto G because of the extra features you get in Moto Voice.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Reliable Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good camera, nice graphics, decent speed. Could have a bit longer lasting battery but I really don't have any complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Magnificent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned for a few months now and the phone is very responsive. I love the baby blue metal coloring. There are no notification lights however you will be notified if you receive any calls, text or emails on your lock screen if you so choose. You just wave your hand about 3 inches above and your phone will awake enough to let you know. There are so many options including cell providers. T- mobile works well you can still get visual vm. Plus you can switch providers if you feel like it without an issue. Call clarity is ridiculously great, wifi calling a plus. There is plenty of storage room for apps, pics and phone data. The only concern is the glass on back and front breaking as there are only so many cases. I purchased a Spigen and have dropped it a short distance without breaking, or cracking.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mobile..decent price..like best buy for their price match guarantee program..they matched the price with what I have shown in Amazon!!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good phone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time owning an Android after iPhone. seems fine other than learning Android and google operating system. MOTOX (4th generation) is definitely worth the price. Much superior to the MOTOG6 which I first tried.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Decent Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Moto X4 is a phone that isn't too big. It doesn't seem to have as many features as my S7, but it does the job at a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Motox X 4th Gen Good Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is actually my first smart phone, so I have no others to compare it with. It works great and I had no problems figuring out how to use everything on the phone. Camera is great also.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Love this phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this phone for over a month now. I'm really happy with it. Great phone for the price. Web browsing is pretty smooth and fast. I can multitask with no issues. Overall it's a great phone!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    A great Android phone with less bloatware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is really great for a phone of this quality. I have always loved Moto and they continue to build solid phones time and again. The Moto controls are absolutely cool and much needed.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 3 out of 5 stars

    Speaker sound is not as clear as I'd like

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a bit disappointed in the speaker sound clarity is not as good as other phones that I've had. Otherwise I am enjoying the phone and continueing to experiment with learning to use the camera features. Also I am having difficulty finding a case and screen protector in a size to fit wasn't available at the Best Buy Store where I purchased this Moto x4 unlocked cell phone.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speaker

    Rated 4 out of 5 stars

    Nice phone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice phone and has been working good do far. Speaker volume is not high like other mobiles

    I would recommend this to a friend
  • Pros mentioned:
    Unlocked

    Rated 4 out of 5 stars

    Motorola is the way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always preferred and recommended Motorola cell phones, even more so since they are available unlocked

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my Nexus 5x (that decided to turn off and not come back on while at the airport leaving town) on project fi. Works great. Impressive battery life for an android device.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great phone for price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water & dust proof plus dual cameras, and UNIVERSALLY UNLOCKED for under $375 is a pretty good deal.

    I would recommend this to a friend