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Customer Ratings & Reviews

Motorola - Moto X (4th Generation) 4G LTE with 32GB Memory Cell Phone (Unlocked) - Super Black-Front_Standard

Customer rating

Rating 4.3 out of 5 stars with 336 reviews

86%
would recommend to a friend

Customer ratings & reviews

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Page 3, showing41-60 of 336 Reviews
  • Rating: 4 out of 5 stars

    It's decent

    Posted
    Celine
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The phone is a good size. There are few cases that fit it but some can be found. There are no head phones that come with it but the camera features are cool. The charger is a different one so I had to purchase new cables for the car. The configuration of the phone is kind of weird Things aren't where they usually are on phones so it will take some time to figure it out. you cant change the format of the calendar so If your used to a certain kind. forget it. Over all it was worth the buy.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Horrible

    Posted
    Kyle
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This phone is a huge disappointment. I bought it to replace a failing Moto G4 and ended up returning it. The screen is absolutely horrible the color saturation is so high you can't distinguish between orange and red. You can turn off the vibrant colors in the settings, but then everything is so washed out it has a white cast. The phone was also much slower than my G4 and it is not able to format an SD card as internal storage so you can't install apps on an SD card. Definitely worth the restocking fee.

    No, I would not recommend this to a friend

    • Brand response

      Motorola Customer Care

      Hi Kyle, sorry to hear about your experience. I hope you will still give us a chance in the future. We're always here to help. -Anne MotorolaMobility

  • Rating: 5 out of 5 stars

    reliable phone

    Posted
    MotoUser
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I bought this phone because I needed something reliable and cheap. It's a reliable phone that can take a beating. I have dropped it multiple times and it still works. One thing I don't like about it is that the ram isn't that good. You can't do multiple things with the phone at the same time, such as use a voice recording app and take photos. I also sometimes have issues with group chats, but I think that might be a software issue.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Too many issues to ignore

    Posted
    nevermorefu
    • Verified PurchaserVerified Purchase

    The phone is great when it works, but Android Auto crashes with "Error 12," it will stop being able to read my music files and will just endlessly skip through all of my music, and the reception is terrible. When the phone works though, I love it, but I need to return it. Being waterproof is great, but being all glass makes it fragile and heavy. The moto features are great, but the phone is almost as big as my old LG G3 which had a 5.5" screen (this is only 5.2"). The battery life is great, I'm a bit sad I need to return it.

    No, I would not recommend this to a friend

    • Brand response

      Motorola Customer Care

      Hi nevermorefu,

      I appreciate your feedback. We would like to help as we usually do some troubleshooting steps to figure out the cause and what needs to be done. I would feel the same way if I were in your situation.If you have any other concerns or questions feel free to reach us at forums.motorola.com. We'll surely help.

      -Jess MotorolaMobility

  • Rating: 4 out of 5 stars

    Mostly user friendly and chock full of features

    Posted
    dancingfoodie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Moto X4 has many great features for a lesser priced phone. The only problem is that none of the peripherals from my previous phone (an LG) work with it. The Moto X4 is so new I had to get them online (car charger, glass protector, extra wire, etc.). I prefer to see material and quality before buying. Was warned some glass protectors wouldn't fit with some cases, so it took extra time. In Europe, cell phones have had universal chargers for many years; it's about time that happened here.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    A great Android phone, at a bargain price.

    Posted
    BigBillK
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I purchased this phone as a replacement for my wife's Nexus 5X, which she complained was getting slow. She loves her new Moto X. She claims the battery lasts for days. It is fast and looks great in a translucent case, which shows off the glass back. I like the IP68 waterproof rating, which is as good as it gets for phones. I could not recommend this phone enough. I only wish they made a version with a larger screen, because I would be all over it for myself.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    This phone

    Posted
    boofinrob
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This phone is so perfect you would barely even know you owned it. Really. If I lpurchased this I don't know it, and it has not shown up in my life. So why do they say I have purchased one? Your guess is as good as mine. Not knowing this phone personally I would definately recommend it to a friend so my friend could tell me how they like it. Perhaps then I would consider buying it.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Dead Power Button

    Posted
    sumbodyshero

    Power button completely stopped working after just four months. It's not me: this is only the second smart phone I have ever owned. Me and my girl made the switch from Samsung to Motorola after a decade of use, and my girl's power button started acting up within weeks (g5 plus). No more Motorola products in this house ever again. Now I have to exchange it for a refurb phone on Android 8, when I paid for a new phone on Android 7.

    No, I would not recommend this to a friend

    • Brand response

      Motorola Customer Care

      Hi sumbodyshero, thanks for bringing this up to our attention. May we know if you have a protective case attached to the phone? Is it still not working even without it? Can you confirm if the power button is loose? Please let us know by sending us an email to supportforums@motorola.com. -Jhei MotorolaMobility

  • Rating: 5 out of 5 stars

    great phone

    Posted
    user1
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    i love this phone. so much so, i bought my mom moto g6 to replace her old phone. all the necessities without having to pay top price for. samsung, lg, apple... all great but way too expensive. people like me, who are just an average daily phone user, should be more than satisfied with what these moto phones can do. unlocked helped a whole lot too. easier to hop different mobile companies whenever there are great deals.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    $300 phone that checks all the boxes.

    Posted
    RobB
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    For $300 you get a we'll speced mid level phone. Waterprooff verified. Camera takes good pictures but not great. Sound is good, but not great. Software is lean and easy to use with no bloatware. Fragile glass case back has already cracked so no longer waterproof. The fall that cracked phone was not that bad so I'm a little dissatisfied there. Good news is I can buy two more before I reach the cost of one flagship.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good phone for good value

    Posted
    Kayelle
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This has been a pretty solid phone with everything you need without spending a small fortune! I love the camera on this phone and the sharpness of the display. I love that it has expandable storage. It's sleek and attractive, and the sterling blue color is quite striking. It's got a better than average battery life and seems to zip along just fine. Very satisfied with this purchase!

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Beautiful phone but not the best call quality.

    Posted
    olainez
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Advanced dual rear cameras for your best photos yet. Plus, a beautiful contoured glass and metal frame with an IP68 water resistance rating. On the other hand, I hear hissing noise while making and receiving calls. People keep complaining it's hard to hear from me or there is noise during the call. I suggest wait for the price drop. Good phone but definitely it's not worth $400 or $350. I'd said no more than $250.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Disapointed

    Posted
    Randy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I always had good luck with Motorola Phones, but was talked into Samsung on my last phone. Was really looking forward to returning to Motorola . But I have had a lot of issues with this phone, not all of which I have been able to resolve. Sometimes it will not pick up a signal even when there is a strong signal available. Have to take in and out of airplane mode to get signal or restart phone.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Motorola X4 Blue

    Posted
    Tazman
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This phone is my second venture into the Android platform. I am use to the Apple format and it has been a slow change over. I like some of the things it can do versus my iPhone, especially not having to rely on siri for information requests. Google assistance is always at hand & the unlocked format of this phone is very nice! I just popped in my sim card and it worked fine. Has long battery life & recharges in bout 90 minutes.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Moto X4 fair

    Posted
    MisterUnhappy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This is being written a little more than a year after purchase. The camera has always been slow and poor. Seems reception was not as good as other phones. Had updates WAY more than other phones and seems it got slower after each one. After the last one, Google phone app didn't load and 2 days later it went dead. This is my 2nd and my last Motorola phone.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    easy

    Posted
    Dibbie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I up graded from a Nokia Windows phone. So far in the week I have had it I have learned a lot of what this phone does and can do. I am not a very tech person so I was very much concerned I would not know how get to anything. The person I had at Best Buy was the Best she even she helped me find one I could afford and one that we felt I could use. I am still learning but I love my new phone.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Speaker sound is not as clear as I'd like

    Posted
    Becky
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I am a bit disappointed in the speaker sound clarity is not as good as other phones that I've had. Otherwise I am enjoying the phone and continueing to experiment with learning to use the camera features. Also I am having difficulty finding a case and screen protector in a size to fit wasn't available at the Best Buy Store where I purchased this Moto x4 unlocked cell phone.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Chic and stylish

    Posted
    NewYorker718
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I bought it for my young daughter she loved it at moment she unlocked it, she has it for over 2 weeks and the screen protecters were bought from another company: overall we love the battery lenght and the screen its a most as well as the 32GB internal memory. I also bought the case in bestbuy the only thing they did bot carry was the screen protectors. Excellent buy!!!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Good purchase

    Posted
    Roni
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    It's exactly what I was looking for, a budget phone that has some upgrades. It doesn't look cheap at all, love the camera and the screen resolution.My only problem is it just displays a dot on the app with notifications without giving me a number as I was used to with my other Android phones.I don't know is it just me or it's common with this phone but it's not a big deal.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great phone for great price

    Posted
    Shae
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This phone exceeded my expectations. The phone works is rapidly changing and I thought that because the phone was so cheap that it wouldn't be good quality well I was wrong! This phone has a great camera and a lot of cool features. The display is bright and the battery is great. If you are looking to save a few dollars but want a nice phone this is it.

    I would recommend this to a friend