Main Content

Customer Ratings & Reviews

Motorola - Moto X (4th Generation) 4G LTE with 32GB Memory Cell Phone (Unlocked) - Super Black-Front_Standard

Customer rating

Rating 4.3 out of 5 stars with 332 reviews

86%
would recommend to a friend

Customer ratings & reviews

Filter:
Page 2, showing21-40 of 332 Reviews
  • Rating: 5 out of 5 stars

    Great Phone for the price

    Posted
    Adagom

    I have to say that this is one of the better phones I have had in a while. I have owned nexuses, galaxies, some htc's and some lg's, and this phone has really what I was looking for. 1st moto actions are intuitive and useful, 2nd the build quality matches phones twice the price, 3rd the software is barebone pure Android with some minor tweaks from Motorola and it works smoothly with no lag or stutter. 4th the camera is good with some useful features, maybe it cannot match the cameras on the most expensive flagships handsets but the photos that I have taken looks good with a lot details. Last but not least, the performance in the Sprint network have been great and even I am able to use HD voice during my calls with other Sprint subscribers. For $400 this phone has a lot to offer and I can say I am extremely satisfied with my purchase. Great job Motorola!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great but better option out there!

    Posted
    Gcd23
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Having a 4gb/64gb Moto G5 plus I was wanting a similar experience with NFC and a better build. Unfortunately, although the phone does deliver in the build quality and water resistance, it has it's flaws. The rear cameras are slightly better than the single G5 plus's camera although the front facing camera is far better than the G5 plus's. Motorola's camera app and processing is the issue once again with a laggy interface and slow shutter button. The cameras can take great pics in good lighting but falls apart quickly in low lighting. I'm also disappointed with the lagginess I experience in content browsing or app switching. The G5 plus was phenomenal in this regard and was hoping the X4 would be the same but it's not. All in all if you need water resistance, NFC and great build quality get the X4 but if none of those things matter to you get the 4gb ram/64 gb storage G5 plus.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Magnificent

    Posted
    Eathtopeople
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I have owned for a few months now and the phone is very responsive. I love the baby blue metal coloring. There are no notification lights however you will be notified if you receive any calls, text or emails on your lock screen if you so choose. You just wave your hand about 3 inches above and your phone will awake enough to let you know. There are so many options including cell providers. T- mobile works well you can still get visual vm. Plus you can switch providers if you feel like it without an issue. Call clarity is ridiculously great, wifi calling a plus. There is plenty of storage room for apps, pics and phone data. The only concern is the glass on back and front breaking as there are only so many cases. I purchased a Spigen and have dropped it a short distance without breaking, or cracking.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Honest Review!!

    Posted
    Hansel
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    It's been a week since I bought this cellphone and it is working very good!! I'm using it with MetroPCS signal is decent, phone looks AWESOME, you will have "same" functions as a Galaxy S7 ... Fingerprint is extremely fast love it, water proof, NFC function,FM radio, regular software updates, very good brilliant screen which u can change from brilliant color mode to actual color, cellphone is quite fast although sometimes takes time to open a particular app like games, camera is very decent capable of 4k and potrait photo although quite slow using this function but overall it takes very nice pictures and videos, of course u can't compare to Galaxy S8/iPhone 8/x... I will recommend this phone,It's a mid-range cell but one of the best in this category!!! And for the price THERE CAN'T BE ANY COMPLAINS!!!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great phone for under $300.

    Posted
    Steel
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I paid $$299. For the Moto X4. 32gb. Had a Samsung S4 that was too old now to keep up.. I paid $60 for it with old upgrade deals that don't exist anymore. Just hate the high phone $$, now. So this was my best option and does a good job with good speed an capability, and a much better price than a samsung or iPhone. No regrets at all with this phone. If you just need a good phone for internet, pictures, & calls, it's a 5star, I rated it a 4 overall because the other expensive phones have a few extra features in camera mode, but not worth extra $300+ to me. Camera is solid quality on this Moto X4 32gb. I added my SD card 64gb I had put in my old phone, it's great!

    I would recommend this to a friend

    • Brand response

      Motorola Customer Care

      Hi Steel, thanks for your feedback! We are so happy to know that you enjoy using the device. There are a lot of amazing features this phone could offer. Here is the link to learn more: https://www.motorola.com/us/products/moto-x-gen-4. May we know what kind of camera feature that you are looking for? Maybe we can help. Please feel free to send us an email to supportforums@motorola.com and we will gladly check it out. -Jhei MotorolaMobility

  • Rating: 3 out of 5 stars

    so-so

    Posted
    41yYearOld

    Good looking phone, has Moto Key feature (thumbs up for it) but: a - too heavy (as heavy as Moto Z Play which is bigger phone with bigger battery, ????) b - mediocre cam (my old Moto X2 makes better photos) c - doesn't stand up in the crowd like my 2014 Moto X2...... can't read my notifications (Moto voice on 2014 phone understands What's up command, this one does not), can't be unlocked with my voice, smart lock doesn't really work as advertised, approach for Moto display works only 50% of time (2014 phone still works perfectly fine), once you get used to it you don't want to settle for less d - forget about Motorola customer support, completely useless and annoying Since this is not an upgrade but a downgrade for me, Best Buy I'm coming your way in 2 days to return it.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great fun

    Posted
    BookstarNub
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    The Moto X4 is a wonderful phone. I have owned HTC, Samsung, and ZTE. They were good phones, but this phone is fun. I even enjoy hearing the opening "Hello Moto." The double twist for the camera is very nice. The fact that you can see what an incoming text is about from the home screen is great. The charging is fast. And the battery life is a marvel. I am very pleased with the look of the phone also. The are special Moto features that I will be exploring in the coming week and will write a follow-up review. The Moto X4 is very "user friendly" and I love that. I can't stress that enough. I own a phone with better specs but it is not nearly as much phone.I will buy another Moto when the new ones roll out -- late April or May, which will be for work.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    I LOVE my Moto X4

    Posted
    Carolyn
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I think this is a FANTASTIC phone and it's at a decent price point (especially if you buy it during a sale) versus the $1000+ phones. I'm happy with my picture quality, internet speed, app performance (other than the gogo inflight performance but I think that's an issue with gogo inflight and all Droid phones based on what I've read). I did buy an additional SD card for my phone to increase the memory as I take A LOT of pictures and like keeping them on my phone. I love this phone and have recommended it to my friends who need replacement phones.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great product if you get a discount

    Posted
    Lerpwl
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    At full-price (around $399 at the moment of this review) this phone might a bit overpriced, considering the lower Moto G5S+ and the upper Moto Z, but if you get it with a discount (when I buy it both the Moto G5S+ and MotoX4 had the same price) it's a no-brainer, as it's (little) differences really stand out. The only thing that really made me think a little was the fact that this phone comes in only one version (3GB/64GB) compared to the MotoGS5+ (3/64 and 4/128). At this point I think it's a matter of personal taste. I don't usually used that much of internal storage so the 64GB wheren't that much of a problem. I would strongly recommend to get a case for this one as the glass back gets easilly filled of fingerprints

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Mid-range Phone

    Posted
    Spence
    • My Best Buy® Member

    Works well, Slippery get a case as back is glass also, I get 2 days out of battery after break in with medium usage, nice fast charging, Water Proof but don't go swimming as water proof isn't guaranteed but will help with salt at beach and rain, NFC, the speaker is OK 3 mics [other moto phones have 2 mic speaker which is too small]. Seems this will be the last X Phone, as I've seen that Motorola isn't making a 5th Gen, too bad. I would buy again, and am looking for a backup one when they go on sale again. pickup on sale for 27x.xx new BASICALLY, YOU NEED TO ASK YOURSELF IF YOU REALLY NEED A MORE ADVANCED PHONE FOR TWICE THE PRICE

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent Phone * High-End Value

    Posted
    JoshMer32
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    My wife and I purchased 2 of these phone a few months ago. I am beyond pleased with their performance. Not to mention all the features you get including the 'ip68' rating. Super fast. We both have memory cards installed, no you can't reformat them to internal memory. But we seem to be more than fine with internal storage for apps and such. This keeps us from installing needless applications. The camera is excellent. USB-C cannot be beat. Also good news is the phone will be getting Android Pie. We are using Boost with them, the phone is compatible with All US carriers. This phone pound for pound in the $300-$400 range cannot be beat.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Un-Believable Phone

    Posted
    norton712
    • My Best Buy® Elite Plus Member

    I got this phone as a backup phone waiting to get my phone on order.. To put it simply... I canceled my order and am keeping this as my main phone. Best buy doesn't even want to sell it...they don't even have a display model out to look at... but let me tell you that the batterly life if good, it charges quickly, it feels well built, it is nimble even after installing 110 apps on it. The fingerprint scanner is quick, to say that i like it wouldn't express my true feelings... I LOVE IT... I like it better than the z2 force that i tried. MOTOROLA you have a HIT on your hands here. I would say it competes right up there with the iphone/s7/ ect.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Motorola x4 cell phone

    Posted
    levisgrampy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I'm a little disappointed in the newest generation x phone. I had a 2nd generation x and loved it. Some of the things I loved about that phone, they did not carry over to the new phone. My favorite perk on the 2nd generation x was that you could take a picture by touching anywhere on the phone's screen. On the x4, you have to touch the circle like every other phone. Also, there is no real choice in the color. I designed my own 2nd generation. Yes the camera is better and it has thumbprint security, I just think they should have kept the other perks of the old phone also. Overall, this is a good phone.

    I would recommend this to a friend

    • Brand response

      Motorola Customer Care

      Hi levisgrampy, sorry you are disappointed. The camera is working as designed, but we'll share your feedback with the product team. Thanks -Erwin MotorolaMobility

  • Rating: 4 out of 5 stars

    A great mid-range unlocked phone choice

    Posted
    TheTolsonator
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Picked this phone up after a few glowing reviews from friends and trusted sources. The phone performs just about every task you throw at it with no stutter or halting. I don't play games on my phone so I can't comment on it. The camera isn't great, but gets the job done. Call quality is great, speaker is front facing and decently loud. Would be nice if it was a top and bottom front facing speaker for stereo sound, but can't win them all. Battery life has been great, more than enough charge to get through a day and a half for sure.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Fast reliable and...... waterproof!!!

    Posted
    WillG
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I bought this phone to ditch my old iPhone 7 and I was hesitant but once I tried it out and started playing with it I loved it! The cameras are decent and the speed as well. For the price, I think its a total bargain and on top they made it waterproof. WIFI calling works on Tmobile with no issues. 4GLTE is perfect as well and I could say that it has better reception than my old iPhone 7. It still has a 3.5mm jack for audio so I can still use my old headphones and the bluetooth can pair up to 4 devices simultaneously so you can stream music to all 4 devices. What other phone can do that ????

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Moto X4 Black

    Posted
    Tazman
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This phone was my 1st foray into Motorola phones. I must say I was pretty pleased with it's performance. The phone was not as cosmetically sharp as the blue version of it however. That is why I switched it out for the blue one as it looks sharper than an iPhone in your hand. Being that they are unlocked, they work with all carriers that I have tried in them. Get great updates in firmware also, I always seem to have the latest versions of Google software.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    For the price great Phone

    Posted
    JoeS
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    For the price great Phone. Has plenty of hardware and software features without having all kind of bloat ware installed. Camera is good for a phone camera.(you want great picture buy a real camera). The cons, like many phones the battery can't be replaced without going in for service the case tends to be a little slick to hold on to and shows figure prints easily, both problems are easily remedied with a cover. All in all great phone with just enough feature for the price. Watch for sale and the price gets even better. I would highly recommend this phone to anyone!

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Great every day phone

    Posted
    Eddie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I was replacing a moto G3 because the battery finally reached the end of its life. So I bought a Moto E4 plus for my son and this Moto X for me because it was on sale. I felt like I down graded just due to the size of the Moto X vs the G series. And the E4 plus was not only easier on my eyes but the battery is insanely forever lasting on it. My son heckles me over it telling me he has a better phone than i do. If I did over I would not get a Moto X. Instead get the Moto G or E. All are great every day phones.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Superfast cell phone

    Posted
    hightechgal
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member
    • Top 1000 ContributorTop 1000 Contributor

    I had before a moto 4. And it was a great phone..was fast.loud and now i got the moto x4..and its super super fast..camera is clear and great..resolution of this look like 4k quality..brighter and very sharp..volume is super loud which i like.and easy to hold..i hot the chrome blue sterling it looks beautiful..no more black phones.this ones a homerun in every way ..i have no regrets on this phone.. Moto cell phones are way better than apple and samsung and at half the price of thise high end pnones..i love it !!

    I would recommend this to a friend

    • Brand response

      Motorola Customer Care

      Hi hightechgal,

      Thanks for having one of our phones! We are glad that you're loving the phone. Indeed that the phone is very fast due to its great features. Enjoy!

      -Jess MotorolaMobility

  • Rating: 5 out of 5 stars

    reliable phone

    Posted
    MotoUser
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I bought this phone because I needed something reliable and cheap. It's a reliable phone that can take a beating. I have dropped it multiple times and it still works. One thing I don't like about it is that the ram isn't that good. You can't do multiple things with the phone at the same time, such as use a voice recording app and take photos. I also sometimes have issues with group chats, but I think that might be a software issue.

    I would recommend this to a friend