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Customer Ratings & Reviews

Motorola - Moto X (4th Generation) 4G LTE with 32GB Memory Cell Phone (Unlocked) - Super Black-Front_Standard

Customer rating

Rating 4.3 out of 5 stars with 332 reviews

86%
would recommend to a friend

Customer ratings & reviews

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Page 5, showing81-100 of 332 Reviews
  • Rating: 3 out of 5 stars

    Great deal for the money but...

    Posted
    wagostini
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    The processor does leave you wanting more. It will work for someone who is not a heavy user. The camera is not the best, will require many shots to find a good one. The battery is decent. Great build quality and Alexa is awesome. Upgradable to android 8.0. Cannot make SD card work as internal memory.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome phone

    Posted
    Monty
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I got this to gift it for my mother-in-law and she like so much cannot Express in words. The performance is so good and nice touch effects and quick response. It’s been a month now so don’t have much to say but right now the phone body and screen are really best. It’s worth for it’s price.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Was good while it worked

    Posted
    Ryan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    7 months and suddenly phone would not turn on - requested replacement through protection plan, the replacement phones screen will fall to sleep after 15 seconds, even with this setting set to 5 minutes. Attempting a second replacement...what a hassle.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Moto X4

    Posted
    Tazman
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Had this phone bout three days, and felt that it was too plain in comparison to the blue one. Switched it out and have never looked back. Phone itself has some nice features, but not Loud speaker, so need to use it with Bluetooth mostly. Alarms are very subdued & not good for waking you up.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    I Love this phone

    Posted
    AvidGamer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I was debating between this phone or waiting for the Moto G6 to be released in a week or two and decided to go with this. This has a faster processor, better camera, waterproof, same (or nearly the same) price. The almost vanilla Android is great and it works with Googles Project Fi.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Great color

    Posted
    suni
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    This phone is a good phone if you are looking for a basic camera phone. It does not have all the bells and whistles. Very limited sound selection and ringtones. Very little directions either on phone or on line. Still trying to figure out how to do some items individually.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Average phone, good camera, very fragile

    Posted
    Pete901
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    After 1 week, both front and rear of phone are cracked. I have a cover ordered, but phone didn't last long enough to use it. Reminds me of the 1st Gen Google Nexus, at least they replaced mine, I suspect Motorola will not, but going to try so I have something to put in the $10 cover I have.

    No, I would not recommend this to a friend

    • Brand response

      Motorola Customer Care

      Hi Pete901, sorry to hear about the inconvenience. The device has a durable front and back glass cover, however for extra protection, a protective case isn't a bad idea. Thanks -Erwin MotorolaMobility

  • Rating: 4 out of 5 stars

    Solid unit

    Posted
    Justanotherguy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I'm pretty happy with my X4. Feels solid in the hand, and rarely bogs down performance-wise. Definitely a solid step up from the two Moto G's I had prior to this one. The moto actions are quite handy and the X4 does support voice, which reads your texts aloud while driving.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Motorola smart phone!

    Posted
    Kat89
    • Verified PurchaserVerified Purchase

    I've had this phone for a little over a month. Super easy to use, the screen resolution and size are really good! The only reason it didn't get 5 stars is because the internal storage in this phone is very limited. You will have to buy a memory card.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Great phone - no storage

    Posted
    Cindy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Phone has cool features but expandable storage can only store photos and music. I got the 32g and 16g of that is used just for the OS, other storage was taken by pre installed apps and updates, leaving phone unable to load any new apps.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Reliable phone

    Posted
    idorney
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    This phone doesn’t have the best processing speed and camera as other phones. However the price is pretty reasonable for how reliable the phone was to me. Great for people who need a beginner smart phone.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Just average at pricepoint!

    Posted
    AdamMoe
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    For a 400 dollar device this feels all to familiar from Motorola. Camera is OK, has nice features but quality lacks. Seems a bit slow. Just ok, but it does have nice looks for the price, and will always have steady Android updates, should be future proof for a few years to come.

    No, I would not recommend this to a friend

    • Brand response

      Motorola Customer Care

      Hi AdamMoe,

      Thanks for your feedback! The phone has great features as the device is a stock android phone. We appreciate you have one of our phones.

      -Jess MotorolaMobility

  • Rating: 5 out of 5 stars

    Good 4.5 stars

    Posted
    Frank
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Used be that Motorola phones had two speakers . Seems like they are focused on selling an audio attachment now . Who's going to carry an extra speaker around ?!? Besides the sound the phone works well especially when compared to my friends $800+ phones

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    excellent phone!

    Posted
    spyder
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Best unlocked phone for the price. System updates come frequently, came with 7.1.1 updated to 8.0.0 next day, what a deal. Has looks and feel of a flagship phone. Could use a little larger battery. Comes with Alexa too. It's water proof and works with all major carriers.

    I would recommend this to a friend

    • Brand response

      Motorola Customer Care

      Hi spyder, thanks for the wonderful comment. Glad to know you are liking the device. -Erwin MotorolaMobility

  • Rating: 3 out of 5 stars

    Okay but not great

    Posted
    KDSCS
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This cellphone is okay for the price. It took was quite an adjustment after using an iPhone for many years. My only complaint is reception or lack there of. I have to keep my mouth very close to the receiver or others can't seem to hear what I'm saying.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Good phone, needs more

    Posted
    Mondo101
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The Moto x4 is a great phone for people who do not need a lot of storage. Android takes up around 14 of the 32 gbs of storage, and you can't upgrade the memory for apps. I returned this and went with the g5 plus, 64gb model and am very happy with my decision.

    No, I would not recommend this to a friend

    • Brand response

      Motorola Customer Care

      Hi Mondo101, I checked the website and X4 has an SD card slot that can support up to 2 TB. Though thanks for your feedback, I'm glad that you like the G5 Plus. -Rich MotorolaMobility

  • Rating: 2 out of 5 stars

    NO GOOD

    Posted
    THEPROPHECY
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Speaker no good you can not hear the one your talking to an they can not hear you screen to small battery won't last even a day don't buy this buy the Moto g6 instead I took this back an got the g6 speaker so much better an battery last longer.

    No, I would not recommend this to a friend

    • Brand response

      Motorola Customer Care

      Hi THEPROPHECY, we cannot imagine the inconvenience this has caused you. We hope we were able to assist you prior returning the device. If in case you need further help, please let us know. You could also send us an email to supportforums@motorola.com. -Jhei MotorolaMobility

  • Rating: 5 out of 5 stars

    Best mid level phone

    Posted
    PaulCollins
    • My Best Buy® Member

    I purchased this phone as a second phone for my second line. It performs amazingly and is at the level i almost would feel comfortable replacing my primary $700 phone with this. If you are looking for a phone without breaking the bank, I definitely recommend this.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    More than expected

    Posted
    iPhone5Vzn32
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Needed to replace my Google Fi phone. Pleasantly surprised by this phone. My only complaint would be the slippery back which has slid off surfaces like it had been lubricated. Fast, responsive and just the right amount of features and options.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Super happy with this phone

    Posted
    llllllllllllllllllllll
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Love having it unlocked, without all the bloatware, but with some of Motorola's nifty features, like navigating with the home button. The processor, while not the fastest available, is plenty fast at this price range.

    I would recommend this to a friend