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Customer Ratings & Reviews

Motorola - Moto X (4th Generation) with 32GB Memory Cell Phone (Unlocked) - Super Black-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 312 reviews

93%
would recommend to a friend

Expert rating

Rating 3.8 out of 5 stars with 29 reviews

Pros

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Customer ratings & reviews

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Page 1, showing1-20 of 90 Reviews
  • Rating: 4 out of 5 stars

    Good mid level budget phone

    Posted
    Jwop
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    So far I really like this phone! My wife ended up getting one after she saw mine! The Android one version I have seems to be missing a few apps and features that her regular non Android one version has though. Besides that I think all THREE of the cameras are great, and this thing performs pretty quick! It would be 5 stars if it had the ability to store and run apps from an SD card. I discovered that the Moto X4's use a certain file encryption that does not work with integrating adaptable external memory. You can still save all of your media to the external card, just not apps. I have about half of my 32gb available after system software, so 16gb is plenty of room for some apps. The screen is vibrant and very sharp. The finger print sensor is awesome! No other phones in the price range has as many features. Plus it upgraded to the new Pi OS and since it's Android one it will upgraded to the Q OS after it's released. It's also the only non Google phone that can use the Google fi phone service. I would recommend!!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Android pie! Good battery life.

    Posted
    Fuego84
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this phone because I needed something cheap and now. What I didn't expect was to like this phone as much as I do. This phone has been updated to Android pie the latest Android version out currently and has a good looking design, glass and aluminum body it feels premium not cheap I've also accidentally dropped it 3 times already and the glass hasn't shattered and one of those times was on pavement. The charging is fast with the included turbo charger and the battery does last long enough time. The camera on this phone is another thing that surprised it's really good for smartphone that only cost $149. Another great thing about this smartphone is that it is universally unlocked so you can take and activate it with any carrier you'd like. It's a great phone.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice device, but with memory constraints

    Posted
    Jeretal
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    i bought this phone as an inexpensive replacement to my previous essential phone (PH-1), and it uses the same native android build my previous phone had. my only complaint at this point is that the on-board memory is only 32GB, which i've easily tapped out. this has caused (i'm assuming) some issues with occasionally locking up the phone or making in run extremely laggy. it does allow for expansion via a microSD slot; however, i've not yet figured out how i can move some of my apps onto the external storage in order to free up some of the main memory, but hopefully i can very soon in hopes that will fix the issues i've been experiencing.

    I would recommend this to a friend

    • Brand response

      Motorola Customer Care

      Hi Jeretal,

      We appreciate your feedback and we understand how inconvenient this is for you. There are apps that you may move from your internal storage to SD Card. You may check it on the apps and notifications under settings. Just click the app and then look for Move to SD Card.

      In case you need help, Please email us at supportforums@motorola.com to further assist you.
      - Frank MotorolaMobility

  • Rating: 4 out of 5 stars

    Works well for a budget phone

    Posted
    gulf428
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    As phones become more and more expensive and features are added that may or may not be of value, it is important to have some mid-priced options. I noticed that phones are either becoming very low prices and low featured, or, running hundreds of dollars as they become more evolutionary rather than revolutionary. Few manufacturers are providing phones in the 300-500 range. And phone providers are locking people in with the monthly costs built in as the phones are being paid off over many months. Everything about this phone is average. But if you want to make calls, take a few pics, play a few games, it's fine.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great phone but...

    Posted
    PAGal
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Overall I am very happy with this phone. Call quality is good and the speakers are decent. My only issue is not so much with the phone, but the fact that the mobile hotspot with cricket wireless that I used to have access to is not accessible on this phone. Apparently cricket wireless isn't totally compatible with this phone when it comes to the personal mobile hotspot. Having kids that are always asking me to turn it on when we're on the go, that's kind of a deal-breaker for me so I'm now shopping for another carrier. I'm not giving up this phone. My only advice is get a case - this phone is VERY slippery.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great phone but very slippery

    Posted
    Randy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    For an unlocked phone, I liked the feature that I can switch carriers. I currently have AT&T. I can go to a Verizon network on this same phone. Being unlocked, I can switch month to month if I am on a prepaid plan. I also upgraded from 8 GB. I was running out of space and could only 2 or 3 APS on the previous phone. I did have to take pictures because I was in a fender bender. Love the feature that it took my GPS location of the photo. The only negative I have is that it is very slippery. I can't set anywhere flat or it slides off. I highly recommend a case for this before buying.

    I would recommend this to a friend

    • Brand response

      Motorola Customer Care

      Hi Randy, we appreciate you having one of our phones. This device uses a display of Corning® Gorilla® Glass. Gorilla Glass is engineered to be more difficult to scratch and therefore more resistant to cracking, and it's strength allows the use of thinner panes. But it is still glass and will break if it is dropped or impacted. -Ruby MotorolaMobility

  • Rating: 4 out of 5 stars

    Nice phone but?

    Posted
    Bedbug
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Phone is glass front and back which makes it very slippery. For me the volume is not very loud. It used 12 gb storage right out of the box and you cannot move apps to the sd card. Even though it has 32 gb storage only photos and files can be moved to sd card. Performance is ok. The phone updated to pie right away. The front camera has wide angle which takes nice pictures although a little slow. I bought the phone because of the ability to use it on any carrier and the promise of monthly security patch updates.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Solid phone

    Posted
    Cinema100
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This is A very good phone - been using for a couple of months. Includes NFC and integrates very well with current Mazda in car telematics (main reason for upgrading from several year old phone). It also supports t-mobile WiFi calling which probably aids in good call quality. What it doesn’t support is a notification led which I think was an extremely poor design decision, but ultimately not a dealbreaker for me. I don’t spend $1,000 for a cellphone, nor can I speak to the overall camera quality.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good phone

    Posted
    Jziel
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This phone works well and is responsive for a mid-level option Motorola. Camera is good but not great. Also this phone is very smart with suggestive ways to improve itself. My main reason for only four stars is for some reason they put the mute button right by my cheekbone so every time I go on the phone I accidentally mute the conversation. This is kind of redundant and gets old but besides that I really like the phone and for the price it was on sale for excellent.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good midrange phone

    Posted
    DevinP
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The Snapdragon 630 SoC, 3GB of ram and Motorola's enhancements create a good midrange phone. The phone performance is fluid and it's design language as well as build quality is above average for a midrange offering. It also has the flexibility of supporting any carrier in the U.S. Disadvantages include; It's screen is slightly smaller at 5.2, and I'm not a fan of the glass back which makes the phone slippery and prone to damage.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Entry Level Smartphone!

    Posted
    Andrew
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Almost everything about this phone is nice! The wifi is strong, bluetooth, all the essentials. The wide-focus camera is also great even if a bit distorted around the edges (produces a "gopro" effect, kind of like a fisheye lens). The phone experiences few slowdowns, which is expected for a 1-2 yr old phone. Overall the phone is amazing for an entry-level scenario, but if your expecting best in class, go with a samsung or a oneplus phone.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Phone is way too slippery.

    Posted
    Marcello
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Overall, I'm happy with the phone and it's performance. However, I find it difficulty to complete transactions because a slip of the phone in your hands may result in you losing what you were working on. The drop down toolbar and/or buttons seem too sensitive so just brushing them changes what you were looking at.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Best Performance with little extra price in US

    Posted
    soram
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This phone is remarkable in performance under the hood of Moto brand. My rating for its features are listed below: Design&Display - 4.5 out of 5 Performance - 4 out of 5 Camera - Rear 3.5 out of 5, front 4 out of 5 Battery - 4 out of 5 Android experience - 5 out of 5 Price - 2.5 out of 5(since the US versions are high than International versions)

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Amazing phone

    Posted
    Fatina
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I purchased this unlocked Motox4 with no info on the phone. I just needed a new phone and Boost mobile options are limited. Wow was I surprised. This phone has all the features I never knew I needed such as great battery life, fingerprinting, amazing quality camera my only minus is the amount of useless factory installed apps.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great price/performance

    Posted
    Hannes
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Great every day phone if you can get by without a high end phone. I like the fact that it is very 'pocketable', vanilla Android, upgraded frequently as 'Android One', It has a sturdy frame, water resident, extended memory slot and headphone jack. Perfect companion as my backup phone on a separate number.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Awesome Budget Phone worth considering

    Posted
    Calvin
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This phone is considered a midrange budget phone and overall the phones specs definitely met expectations for a mid range phone. The only issue is the camera but it is still not bad. With the price drops currently, this phone is definitely worth the current market price.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good phone for the price

    Posted
    Meatball
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I haven't had Android in a while but wanted to go back and give it a try. This phone is good. It's not gonna be the fastest phone you've used. But for the price you really can't beat it. I'm done with financing phones and going to buy them flat out. And will probably stick with Motorola.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Much better than I expected

    Posted
    Redbull
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Since my Galaxy S2 through S5 and couple other Samsung phones the only one close was HTC Evo. Did not expect comparable after reading tons of reviews. This phone is solid. No complaints. If it had wireless charging I would give it 5+ stars. Using with tracfone service, on verizon network.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great phone!

    Posted
    TXTechnology
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    If you don't own a smartphone or barely starting on smartphones but don't want spend like 600 or 800 smartphone. This would be great phone to have. For the price and futures, it does its Job no question about it. The only downside it's not all I have the futures likes iPhone or Galaxy phone.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice features but....

    Posted
    Coach
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I love the storage and price! Phone has lots of nice features and a definite upgrade from my Samsung Sky Pro 7. My major issue is that is difficult to move items from my old phone to new ones. Messages and so photos did not transfer. Would give 5 stars if not for that.

    I would recommend this to a friend