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Customer Ratings & Reviews

Your price for this item is $210.99
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Customer reviews

Rating 4.4 out of 5 stars with 342 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers admire the Moto X (4th Generation) for its budget-friendly price, excellent camera, and ample storage. Users appreciate the phone's user-friendly interface and the benefits of the Android One operating system. While some users find the phone to be slippery, the lack of wireless charging is the only notable drawback mentioned.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 342 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Decently priced unlocked phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a replacement phone. It has 64gb which is great for the price we paid. Coming unlocked was a huge plus and makes our lives easier when replacing a phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value, Motorola qulaity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long time Moto X user. The screen is a tad smaller than my last (Moto X Pure), but easy to adjust to. Does everything i need it to do, battery lasts a couple of days with moderate use and charges fast with the included charger. Not happy with Google's sick and creepy need to watch my every move, but I'll shut most of that down as I learn my way around the new OS.

    I would recommend this to a friend
  • Pros mentioned:
    Memory, Price

    Rated 5 out of 5 stars

    Fast phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Phone is fast with 64gb memory and 4gb ram . Android One and will update. At under $200 I don't believe there is a better performing phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Price

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this phone. Great camera and nice size. Like the fingerprint access as well. Can't beat the price and value.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Memory

    Rated 5 out of 5 stars

    In love with it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras are great! My first android with 64 GB of internal memory. The size of it is perfect! It was exactly what I was looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Exceptional Value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone offers a lot of great features for the money and does everything well for me. I've read a lot of criticism on the camera, but I only take casual photos and it suits my needs. Most people don't need a $1000 smartphone with "flagship" specs. I was able to purchase a perfect open-box model for a quarter of the price. I am very pleased with the Moto X4, including regular Android One updates.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    It is a really nice phone for the $

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I don't usually go and get the newest phone there is but I needed a new phone because my was dead and so I went looking for a phone but had very little money so what I saw that was there and did not cost to much was this phone and I must say it is very nice for the price from the camera to the unlocking of the phone with my finger it is over all a nice choice.

    I would recommend this to a friend
  • Cons mentioned:
    Slippery

    Rated 4 out of 5 stars

    Good phone, but Verizon upgrade was troublesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm adjusting to the moto x4 from a samsung. It's taking some effort, but the phone seems great. Very slippery, so a case was required, and took some searching. Biggest problem was doing a Verizon upgrade didn't completely work. I had to go back to Best Buy a day later and they called a "special contact" to work it out. Said Verizon had future dated it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Price

    Rated 5 out of 5 stars

    Great phone at good price

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great. Picture quality better then phone it replace. Video much better. Price was great.

    I would recommend this to a friend
  • Pros mentioned:
    Storage
    Cons mentioned:
    Wireless charging

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Headphone jack Android version 64 Gb 4Gb for. $200 Clear sound Cons: No wireless charging

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Great phone with very few issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a good hardware including a pretty decent camera, fingerprint sensor, glassy finish on the back, splash proof, etc. I also got option to upgrade the latest Android OS. Had been using an iPhone earlier and slowly getting adapted to this, but mainly saw the value for money on this one for the features I use primarly.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for someone else. And that person says he loves the phones camera and speed.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Memory

    Rated 5 out of 5 stars

    Good Smart Phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart look of this smart phone, Beautiful Camera results Good memory space

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    great phone for the price better than galaxy s8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family all got the galaxy s8, i got the $200 cheaper moto x4. I think i got a much better phone then they do. The only issue was that my first moto x4 had a bad battery, with little use i had to charge it over 4 times a day. But Besbuy replaced it 16 days after i purchased. i am glad i purchase it at best buy else i would had to wait for Motorola to send me a replacement. new phone is great and the battery life is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 5 out of 5 stars

    Great and affordable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. For the price you can't beat it! Fast and so much space for all the apps.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast! (2.2GHZ), fat! (64 Gigabites), powerful! (3,ooo mA)

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Good phone, great price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After multiple downloads the phone updated to Android 9. This seems to have fixed the camera shutter delay issue mentioned in early reviews. Some of the Moto interface updates aren't available on the Android One version. Be aware that the glass back is too fragile and slick to use without a case.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great camera selfie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's easy to operate. The turbo charger is great and the camera is really good. I love it

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from an older Samsung S4, this phone is a substantial upgrade. Already received the O/S update to Android 9 (Pie). A good value, especially if you find the phone on sale. I'm not a fan of the virtual navigation buttons on the screen, but very hard to find an Android phone with real buttons these days

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    No need to spend a thousand bucks...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size, great camera, ip68 rated, respectable specs. Clean Android One OS, easy to use. I wouldn't pay full price, but than again it's not new tech so you shouldn't have to. This thing works! Well, once you get past 4 hours of updates that is! I use it as a work phone & love it.

    I would recommend this to a friend