Main Content

Customer Ratings & Reviews

Motorola - moto z⁴ with 128GB Memory Cell Phone (Unlocked) - Flash Gray-Front_Standard

Customer rating

Rating 4.1 out of 5 stars with 57 reviews

82%
would recommend to a friend

Expert rating

Rating 3.6 out of 5 stars with 8 reviews

Pros

Cons

Customer ratings & reviews

Page 1, showing1-10 of 10 Reviews mentioning:
mods
  • Rating: 5 out of 5 stars

    Good phone that will do what I need it to do.

    Posted
    APhoneUser
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Got the phone to replace a phone that had a battery that was failing. Love the fact the phone will run off the battery Mod then switch to the internal battery. The phone on time has lasted about three days before recharge.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice phone at a good price

    Posted
    Williso
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I've liked my Z Play, so it was easy to choose Moto again. This phone accepts my Moto mods, and they include a free 360 camera. Definitely a good value, and if you have Moto mods, you can keep using them.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Phone

    Posted
    Buzz
    • My Best Buy® Elite Plus Member

    Very pleased with performance and quality , Free 360 MOD is great. at $300 it is hard to beat , had no problem activating to Verizon or ATT. NO BUGS in software not sure what other reviews mean.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Slow response & horrible fingerprint sensor

    Posted
    MicheleG
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I have the 1st Moto z. That's why I got this one and I'm dissatisfied. It's slow. The mods from other models work so that's a plus And the battery is excellent. Otherwise it's underwhelming

    No, I would not recommend this to a friend

    • Brand response

      Motorola Customer Care

      Hi MicheleG,

      Thanks for this feedback. We're eager to understand what you're experiencing and helping to resolve your issues. If you can write to us at supportforums@motorola.com we will be happy to work with you.

      - Frank MotorolaMobility

  • Rating: 5 out of 5 stars

    This phone rocks!

    Posted
    Scty
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I've had all versions of Moto z. This is not the best. But combines all that is great with every other version into one super device. Battery rocks. Speed rocks. Moto mods are a killer feature, and one of the most important things that kept me with this line.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent screen and performance

    Posted
    Coolbreezes1
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    For a mid range phone great screen, good performance. Not laggy able to play ww2 fps game. Not into fortnite but Alexa speaker mod awesome for those who have prime. Need more time to play with 360 mod haven't had a chance yet. Battery on battery saver amazing life for such a thing light phone. Going to wait for more 5G rollout before buying that mod some areas I travel are still 3g ugh. Overall pretty rugged. Light and works

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    It's fine

    Posted
    MobileGuy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Been an Android fan since the original Moto Droid. Had many Moto phones, including the OG Force and Play 1 and 2. Congrats Moto. You've made your best camera! But this phone is hamstrung by its middling processor. If you're used to the best SOCs, but also spending more, this phone will frustrate you. If you're ok with just average performance, a good camera, and enjoy Moto Display (five years later, still the best notification system in mobile), and maybe have a few mods laying around from previous Moto phones, this phone is a no-brainer. I would still get this over the Pixel line.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Moto z4

    Posted
    Mot6074
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Great phone. Battery last 2 days or longer with light use. Medium use get about a full day easily. Heavy use about 12 hours. The best way to get a longer batter life is charge it to 100% before you go to bed and unplug it. As it sits over night it seems to learn it's hardly being used and creates a better battery drain strategy. Kind of like cars that get better mileage if you don't hammer on the gas a lot. The phone is quick and lots of space 128gb plus you can add a sd card. Glad they kept the mod setup for existing mods as I've a couple. I've had 2 previous versions and the screen is nearly indestructible. My only issue is the in screen biometrics is just not as good or as quick as the dedicated finger scanner on the z force. I would gladly give up some space at the bottom to have that back. I used it to unlock and lock my phone which was a nice feature. Now have press the button on the side or wait for time out.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best Value Cellphone I've ever owned

    Posted
    Costa
    • My Best Buy® Elite Member

    It started by having a smooth transfer of data and apps between phones, easy to set up, first time connectivity between the devices, all smoothly went to my new Z4. Great screen, fast response as you would expect, and no issues with WiFi connections. The camera has been very good, with this review being done on only 4 days of use. I haven't tested the night vision functions yet so I can't rate that feature. I do like Android Pie, and purchasing this as an unlocked phone made a big difference. All the normal bloatware wasn't loaded, plus many apps I don't use from 'G' could be uninstalled easily. Activation on Big Red (Vzw) was straight forward, no issues at Best Buy doing it for me on the spot. I didn't have to transfer my SIM, they configured it and allowed me to install it later at my home (which I did 5 minutes after getting there). Keeping the SIM out until I did all the setup via WiFi also went well. SIM card installation was simple and quick. One item that is a personal preference item: the back is smooth and the device will feel slick. I highly recommend getting a thin case for it that helps avoid potential drops. Minor thing to me, just a preference. Again, great value, especially when you consider the addition of the 4K 360 Moto Mod camera! I just recommended it to a friend on a call, and I do recommend you look into it for your own use.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best Phone deal in the history of Earth.

    Posted
    Flippper278
    • My Best Buy® Elite Member

    I have been unimpressed by the market lately. Almost got impressed by the hype of pure Android Essential Phone but was left severely disappointed. The Samsung Phones feel cheap to me unless it's a Note then they cost more than a used Honda Civic. Pixel is also too high. Then I saw the Z4 specs and that it was going to be released on June 6th at Bestbuy. I bought it online and picked it up the 6th in store. The screen is awesome! Bright and crisp. The WiFi is fast and picks up great. The battery life is awesome and this is day 2 on the first charge. The fingerprint sensor is fast and has not messed up at all yet. I can multi-task and the phone is smooth as silk. Fast and responsive. I am a power user and this phone is faster than the Essential PH1, The Galaxy S8 and the Pixel XL. The price was 499. PUBG plays in High Graphics mode without a single issue. I swear the only things I am missing that I would like are wireless charging and water proofing. The charger is turbo 17 watt I believe and is supposed to be fast so we will see. I haven't needed to charge it yet. Bluetooth works great and is fast. I have used my Skull any Crusher headphones, Bluetooth out door speaker and transferred pictures from my brick of an Essential over to this via Bluetooth. It came with the 360 degree camera mod which works great and takes awesome pictures. This phone is compatible with any network both GSM and CDMA. I am using it on CDMA right now. In phone camera is as good as my Samsung's have been. The 2ghz Octacore, 4gb RAM, 6.4 inch screen and future 5G ability made me really excited about this phone as compared with the selection of alternatives in this price range.

    I would recommend this to a friend