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Customer Ratings & Reviews

Your price for this item is $474.99
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The comparable value price is $499.99

Customer reviews

Rating 4.2 out of 5 stars with 370 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers frequently mention the impressive camera, affordable price, and long battery life of the moto z⁴. Many users also appreciate the ample storage, Moto mods, and inclusion of a headphone jack. While some users find the phone to be slippery, others have concerns about its fragility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 370 reviews
  • Rated 3 out of 5 stars

    Great color & large display

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is nice but I am not an Android user. I like iPhones. This Moto Z was for my husband who finally upgraded to this phone. Had a lot of problems with his Samsung Galaxy from the beginning. I was always handed the phone and asked if I can fix it! After messing with settings which were not that great, I was able to get it working correctly. Apparently it liked to do its own thing. This Moto Z phone is a huge improvement as far as androids go. No problems so far and more things are being used than have ever been used on the old phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Excellent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone and great camera . My pictures are superb.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love my new phone! love the camera awesome pictures!

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Is has a great camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a great camera .I enjoy using the 360 camera

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for a phone my wife had. I would have liked a I-Phone but just not willing to toss over 1,300.00 for something to talk on. It works and that's all I need.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You don't need a 1000 dollars phone this will do it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    moto z4 phone purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1ST OF ALL; DAVE ( our salesperson ) THE BEST !!!! With COVID19 happening, we called the store to speak to him. We decided on our plan of action, and then met Dave in parking lot to complete our transaction. All went very smoothly as Dave was extremely courteous and helpful as always. Thanks much, Dave

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love my Moto Z

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone. Had the Z3 Play and wanted an update. Finger print reader in the display doesn't always read correctly. Pretty much 50/50. Otherwise the phone is perfect.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good phone for game play

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone I bought the phone for my son he is very happy with it good Memory and Gigabytes use it everyday no problems

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone, best buy needs to sell accessories

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had some mods from the z2 and they all work great. Phone is built well. It's quite fast. The lack of any cases is daunting. Otterbox makes a case, there are a bunch on Amazon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saved up for this phone and it was worth it. I have not bought all the extras that can be used with this device but so far I have not had any issues with functioning, pretty sturdy after many times I accidentally dropped it (with a cover) Its costly but hopefully it lasts

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    More info

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not know the phone screen was downgraded from previous Gorilla Glass and if broken the whole phone had to be replaced costing $99 even with insurance.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    good phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the phone a lot and would recommend it. Lots of storage and quick! The downfall, it does not connect to the Samsung tv like my other Motorola did.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just getting used to the new phone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Z4 has some very good qualities but some of the qualities from the Motorola Z3 are a little bit better than the for I do believe and think.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not recommend

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not impressed. Have to restart the camera multiple times a week. The update seems to always make things worse. Several apps don't have support for this brand. I wish I would have bought another brand. In all fairness I have dropped my phone several times with a case of course but I have had other phones I dropped and never the issues I have with this one. Camera quality is also not the best which was the reason I bought it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent assistance from employee Gabe.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose to update my Moto Z2 to a Z4. Gabe helped me with all the details, questions and copy-over of my existing contacts, apps, photos and other things on the old phone. I still need to see him because my ring tones were not transferred. He did a great job and knew hid stuff.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty decent phone for newer people into moto

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone works really well, my only complaint is the screen on autodim is still too bright but I have been known to like a darker screen anyways.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good upgrade to Moto Z2 Force!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for a low price replacement for my Moto Z2 Force. Serves its purpose. Moto mods don't fit on back flush but still fit and work.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I'm a Droid fan, but not after this one.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to love droids for their impact resistance. Loved my droid X. loved the droid ultra for how slim it was, but broke it twice and changed to an iphone 6. broke that and changed to a Z force 1 which i LOVED. by the time i needed a new phone the force line was discontinued and bought a Z3; Broke in 6 months and bought a Z4 which cracked the back glass in 3 months. THE ONLY THING THAT I LIKE IS THE GESTURES. BRING BACK THE FORCE LINE.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love my MotoZ

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the G4 to the Z4 and couldn't be happier. Super easy to transfer between old and new without visiting AT&T although the SIM card from the G4 didn't quite fit so I had to get help with that but otherwise, great phone. Love it!

    I would recommend this to a friend