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Customer Ratings & Reviews

Your price for this item is $474.99
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The comparable value price is $499.99

Customer reviews

Rating 4.2 out of 5 stars with 370 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers frequently mention the impressive camera, affordable price, and long battery life of the moto z⁴. Many users also appreciate the ample storage, Moto mods, and inclusion of a headphone jack. While some users find the phone to be slippery, others have concerns about its fragility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 370 reviews
  • Rated 1 out of 5 stars

    Phone was great but the 360 cam mod became blurry

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone on Saturday and bought it mostly because of the 360 mod and because it was cheaper since it was an open box product - plus I got the 2 year protection to cover it. All day Saturday, it worked great- took great pictures and everyone LOVED it! But by Sunday there was a huge blur on my pictures using the 360 attachment. I did all the things suggested and blur didn't disappear and it was very obvious, it was in the middle of the pictures taking up the majority of them. I made an appointment with the Geek Squad for Monday and they looked at it and said that I had to either ship the WHOLE PHONE and attachment out (since it was the same code - they couldn't separate and only send the attachment/mod out as I wanted) which would take weeks (with NO PHONE) - or- I could go home and contact the manufacturer since it's still under that warranty as well. I questioned if they could just opened a floor model and give me that 360 mod but they couldn't which I understand. Well, not wanting to be without the WHOLE phone for weeks that I JUST got, I decided to trek home to call the manufacturer and that was a whole lot of run around there. I was feeling defeated so made the decision to return it because of the mod, that blur would be obvious every time. And since I only had it a day, I couldn't imagine how worse it would get as time went on - it was already an obvious annoying blur --but as of then, it was only affecting the front camera - but who knows weeks/months from then. The phone itself was wonderful and fast but not having the mod really took away from it and I returned it Sunday. I'm planning on just buying a cheaper phone and buying a really good camera separate. I actually only bought this one because of the 360 camera mod and with that not working correctly, I didn't need it. I gave it 1 star because of that reason. If it was based solely on the phone the stars would be higher. The actual phone was not the issue and was 360 camera mod that had issues and since they weren't able to correct them I had to return the entire phone.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      1mommy2twins, Sorry to hear you had to return the phone. In case you have questions or concerns in the future, write us an email at [email protected]. We'll be glad to help. -Jess MotorolaMobility

  • Rated 5 out of 5 stars

    Moto Z

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typical motorola cell phone not bought dodads but for functionality,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone and nice camera.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very nice phone and a very nice camera. It has very nice storage and is a nice color of black.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the camera addition!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, it was easy to set up. I love the extra features and I’ll be back for other great deals!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Coulda have been

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mod tech was great on this phone, but it was too much and too soon. If it came out during this era of game streaming, it would be something, but alas, it's gone too soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with this phone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this phone for a few weeks now. Battery life is excellent! I have no complaints. Love my phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All around great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money, the clip on accecories is an excellent feature and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fun phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been enjoying discovering features of the phone. A different brand, so there is a learning curve.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Motorola Z4 not so great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not like it. Returning it due to inconsistencies with the screen jumps programs from screen to screen on its own. It also is way too heavy when you add the mods something to consider

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great phone but....

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone but it locks up about three times a day. "System UI not responding" . Maybe I need to go back with it after all this quarantine stuff is over and I can walk into a location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bang for the buck

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The true flagship killer! Sturdy, quality construction and feel. Great photos and videos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this phone

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone has been my favorite and perfect with Mods if you like to change it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great item

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great Was Perfect For My Daughter. She Said Is Easy To Hold Too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still Happy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone a year ago and I'm still happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MOTO Z PHONE

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT PHONE FOR ME, WORKS GREAT FOR ALL MY NEEDS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device. The interface is exceptional and I couldn't ask for more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a galaxy phone person but bought this one and love it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing picture and sound quality!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    outstanding value ! The picture and sound quality for the cost are unmatched !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large memory

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is awesome not only has 128 gb of space , but it comes with 3d camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the camera the most :)

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from the Moto z 2 to this phone and I am absolutely in love !

    I would recommend this to a friend