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Customer rating

Rating 4.2 out of 5 stars with 366 reviews

84%would recommend to a friend.

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Page 1 Showing 1-20 of 366 reviews
  • Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Great phone! Great Battery life and camera

    |
    Posted .
    Owned for 1 week when reviewed.

    This is definitely a most bang for your buck phone. I would highly recommend this phone if you want a great phone with great camera, battery life great performance. What I noticed with other phones is that the RAM is rather large but it burns through the battery quicker unless you need that rather large RAM for work entertainment etc. you won't be missing much with the Motorola Z4. It isn't slow by any stretch. Not to mention the Moto features with the flashlight, quick silent etc.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Great phone

    |
    Posted .
    Owned for 1 year when reviewed.

    Awesome phone but were you put the sim card , is so difficult I ended breaking the screen by mistake . Everything about is good fingerprint and big battery , fast charger really great all around

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Battery seem to get weat too soon.

    |
    Posted .
    Owned for 1 week when reviewed.

    I would give this a 5star rating but the battery strength shows signs of running down a little faster now than it did the first two days. Note that the phone is about 10days old as I write this review so I was still expecting it to be at top functioning level. Don't get me wrong the battery still lasts me about 22-26hrs depending on usage, but the first three days it lasted about 30-33hrs. Camara is amazing I like the 360° option, size is great for those who like big screens. Cool features.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Z4 ****

    |
    Posted .
    Owned for 1 week when reviewed.

    Too early to tell with confidence, but overall it is a great camera with a good phone. Mine came with Moto 360 which I have not tried enough to judge! Can't beat the Sprint offer through bestbuy.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    2 out of 5
     
     
     
     
     

    Rated 3 out of 5 stars

    I like natural color when I take a pic I can't get

    |
    Posted .
    Owned for 1 month when reviewed.

    Better pics on my old phone I got this one for game I tried to bring it back a week ago I thought I had I month and since I live up Larch Mt I'm not going into town as much

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    2 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Dawncat, thanks for the review. Not sure exactly what your issue is but sounds like a camera quality issue based on the expectations for this phone. As we stand behind our products, we would love to help get this checked. Please email us at supportforums@motorola.com for us to further assist you and kindly refer to this post. We'd be happy to help you with this.- Mike MotorolaMobility

  • Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Motorola veteran

    |
    Posted .
    Owned for 3 weeks when reviewed.

    My Moto z Droid force stopped charging for the third time (replaced twice) and had to get a new phone before vacation. Opted to go with the Moto z4 since I already have the projector Moto mod (which I love!) and it is transferable. The major change from the moto z Droid force and motoz4 is the larger screen size and placement of the fingerprint scanner. The Moto z4 fingerprint scanner is on the bottom of the screen rather than a separate button off the screen. The new fingerprint scanner worked ok until I put a screen protector on and now it doesn't work as consistently anymore. The camera is ok. It still seems to not work in low light as well as it claims. It is also hard to hear when on phone calls unless it's on speaker phone. I purchased from Best buy on sale which included the 360° Moto camera. The camera works with photo and video and is a fun little attachment. It does delay the camera functions a bit and it is a tall attachment on top of the phone. I also still can't find a cover that will go over the Moto mods which is frustrating. Even a case made for the moto mod attachments would be great but no luck in finding it. I do like that they brought back the USB to power charger and the headphone jack. Overall good buy. I will always prefer Android over apple. While its not the best or most popular phone out there, it does have a lot of cool features that no other phone has and at a third of the price! Would definitely recommend and buy again over other brands.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Solid Phone that gets the key details right

    |
    Posted .
    Owned for 1 week when reviewed.

    This is replacing a six year old Galaxy Note 3 that's getting harder and harder to get good batteries for. So far so good with the Z4 Pros -Battery legit lasts 2 days off real world usage and charges in like 30 minutes -Screen is good, quality Samsung display -mod upgradeable, batteries, real cameras, 5g - Not a thousand dollars -headphone jack, no insecure garbage Bluetooth only nonsense -nearly stock Android Cons -Fingerprint sensor is junk, but you should use pins anyway since police can force a Fingerprint unlock but cannot force a password or pin divulge -dimensions are a little weird, easy to slip fingers on the sides interface with apps -I hate notches -Motorola is terrible about software patching, but it ships with Pie so hopefully it'll have a decent lifecycle Overall I'm happy. A Note9 is shinier, but I will never pay a grand for a phone that I use my headphones on

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    A very good phone for the money

    |
    Posted .
    Owned for 2 weeks when reviewed.

    This Moto Z4 is a way under rated phone. I looked at the phone due to the battery reviews however once I held the phone next to the Samsung phones I found the build quality much better. Speaker quality both on the earpiece for using it as a phone and loud speaker for watching videos to be much better than Samsung. The plastic case Samsung vibrates badly when using the loud speaker or watching video playback. Loudspeaker is great, plenty loud and does not vibrate the phone like the Samsung does. The battery in the Z4 is a smaller battery than some other phones but can easily go 2 days with normal use. I got 3 days already without breaking a sweat however did not use the phone much in that time... I am not a gamer so perhaps the older processor speed and 4 GIG RAM will affect others more but I find the phone smooth and operationally great. The screen automatically sort of wakes up when it detects movement and shows status of charge and time. It unlocks with face recognition very easily and is quite useful. I did find the fingerprint scanner very unreliable and turned it off. Streaming bluetooth audio to a stereo or casting to the TV works great, easy and zero issues. The stereo headset jack is a must and is installed on this phone which I use a lot. I take a lot of pictures for work and find the camera just fine. I am sure it could be better and found the Samsung to be a little better in that regard. Still though, it is a pretty good camera overall. Best Buy has a very good price on this phone, it is for sure worth looking at over paying $200 more for the Samsung line up.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    A good beginner phone for those that want to learn

    |
    Posted .
    Owned for 1 week when reviewed.

    Coming from the fact that I use Microsoft products exclusively, stepping into an android based phone like the Motorola Z4 is more of a culture shock than a learning curve. Apps as opposed to programs is just a smaller form but the same thing, nothing new there. Motomods-wow! Snap on accessories to fill hardware needs instead of fumbling with cords, love the concept, we'll see on the execution, but there is a mod for budding young developers that want to create custom controller add-ons. I'd highly recommend paying the extra for the unlocked version as you never know when pricing is going to change or limitations will appear that you want to walk away from. Even with no service from any carrier the unit is capable of connecting through Wi-fi and Bluetooth for e-mail and other communication tasks with the right apps. Not a bad deal and good right now if you don't need the bleeding "edge" $1500 price tag equipment. The screen is visible in bright direct sunlight, the fingerprint reader is sketchy through a screen protector but just do multiple recordings of the dominant finger you'll use and it works OK. If you mess it up too many times it will ask for your pin anyways. It does work on face recognition but I haven't set it up quite yet to let you know how that works out. Overall worth the selling price. Oh, and the 360 motomod does more than 360 shots. It can be setup for panoramic shots through the wide angle setting as well. Just something else to play with. Hope this helps.

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Good phone for non-power users.

    |
    Posted .
    Owned for less than 1 week when reviewed.

    This is a really good budget phone. In a world of $1000+ phones, this gives you a really good screen, a powerful camera, and snappy performance for half the price. It comes with the Moto 360 camera Moto Mod, but I honestly would never see myself using this function. So far, the only qualm I have with the phone is the fingerprint reader. The reader on the Z3 Play was on the side and never failed me. This one is built into the screen and almost never gets it on the first try. I ended up just turning it off, which is annoying. If you’re in the market for a new phone and don’t want to sell your first born to afford it, check this one out.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Why not give Apple and Samsung the cold shoulder!

    |
    Posted .
    Owned for 1 week when reviewed.

    It's not an iPhone nor a Samsung. Nor was it intended to be either one!! I didn't want all the pre-loaded bloat that Verizon crams into a phone so I went with an unlocked Moto. I've been using Moto for a quite bit now. This is like my fourth or so Moto. Each one has been exactly what I wanted in a phone/device. These Z4 models have an awesome battery, well performing Android system, and the interface is nice. Loads apps, does what I want!!! My pics ALWAYS get great comments when I post them or send them to friends. Newer pic features are there but I haven't gotten that deep just yet. One "bad" point: The unlocked Moto will not have a rear cover to protect the connection points for the Moto Mods....Boooooo! It does give you their 360* camera which I haven't tried out. Get a cheap cover or buy the additional battery pack for more life. All in all I'm not ready to drop $1k+ on a iPhone with ZERO 5g support...Nor was I ready to spring on the Samsung with 5g....5g isn't in my area!!! So this phone is a cheaper segway to use until the 5g networks are out in mass covering the areas where I need coverage. SAVE some money, get a great phone, and WAIT till 5G is everywhere!!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Camera
    5 out of 5
     
     
     
     
     
    Display Quality
    5 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Good Phone

    |
    Posted .
    Owned for 1 year when reviewed.

    It's a really good phone with good quality pictures, no issues connecting to the internet, and the touch screen doesn't need to be synced frequently unlike other models I've had in the past. My only issue with it is it got water damaged pretty easily wish it was more resistant.

    Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Camera
    5 out of 5
     
     
     
     
     
    Display Quality
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Moto z4

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Great phone. Battery last 2 days or longer with light use. Medium use get about a full day easily. Heavy use about 12 hours. The best way to get a longer batter life is charge it to 100% before you go to bed and unplug it. As it sits over night it seems to learn it's hardly being used and creates a better battery drain strategy. Kind of like cars that get better mileage if you don't hammer on the gas a lot. The phone is quick and lots of space 128gb plus you can add a sd card. Glad they kept the mod setup for existing mods as I have a couple. I've had 2 previous versions and the screen is nearly indestructible. My only issue is the in screen biometrics is just not as good or as quick as the dedicated finger scanner on the z force. I would gladly give up some space at the bottom to have that back. I used it to unlock and lock my phone which was a nice feature. Now have press the button on the side or wait for time out.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    The Last Stand for Moto Mods

    |
    Posted .
    Owned for 2 weeks when reviewed.

    This phone feels like a last stand for Moto Mods. Like it only exists for those who have a huge collection of Moto Mods and can't part ways with them. Even with that said, I can still recommend this device, despite it having some flaws. The most notable pros for this phone would be the Moto Mods(duh) and the screen quality. While finding Moto Mods is a pretty hard task, the Moto Mods are super cool and add a lot of functionality. Connecting a projector to a phone is quite the unique feature. When I'm not using other Moto Mods, I keep the TurboCharge battery mod connected, which increases the battery an extra 3640mAh. It gets me multiple days of intense use! The screen on this device is great for a mid ranger. It has a 1080p Super AMOLED screen and it looks super nice. Colors are vibrant and every thing looks detailed. There is a waterdrop notch, but the system usually hides it when you are watch videos and playing games. The most notable cons are the update speeds and performance. This device as of March 5, 2020 is running Android 9 with the December 2019 security update. For a device with near stock Android, this is pretty bad. Also, this device has a Snapdragon 675, which is weaker then the processor used by the Moto Z3. While a lot of people say that you won't notice the speed difference, I'd say it's noticeable if you game or multitask. The Snapdragon 835 in the Moto Z3 could handle everything, but the Moto Z4's Snapdragon 675 drops frames pretty bad in some higher graphic games. If you have a Moto Z3 and are looking to upgrade for extra power, steer away from the Z4. Overall I'd recommend this device if you can get it on sale or have Moto Mods already. Other wise, there are better phones at the $500 price mark.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's fine

    |
    Posted .

    Been an Android fan since the original Moto Droid. Had many Moto phones, including the OG Force and Play 1 and 2. Congrats Moto. You've made your best camera! But this phone is hamstrung by its middling processor. If you're used to the best SOCs, but also spending more, this phone will frustrate you. If you're ok with just average performance, a good camera, and enjoy Moto Display (five years later, still the best notification system in mobile), and maybe have a few mods laying around from previous Moto phones, this phone is a no-brainer. I would still get this over the Pixel line.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Phone deal in the history of Earth.

    Posted .

    I have been unimpressed by the market lately. Almost got impressed by the hype of pure Android Essential Phone but was left severely disappointed. The Samsung Phones feel cheap to me unless it's a Note then they cost more than a used Honda Civic. Pixel is also too high. Then I saw the Z4 specs and that it was going to be released on June 6th at Bestbuy. I bought it online and picked it up the 6th in store. The screen is awesome! Bright and crisp. The WiFi is fast and picks up great. The battery life is awesome and this is day 2 on the first charge. The fingerprint sensor is fast and has not messed up at all yet. I can multi-task and the phone is smooth as silk. Fast and responsive. I am a power user and this phone is faster than the Essential PH1, The Galaxy S8 and the Pixel XL. The price was 499. PUBG plays in High Graphics mode without a single issue. I swear the only things I am missing that I would like are wireless charging and water proofing. The charger is turbo 17 watt I believe and is supposed to be fast so we will see. I haven't needed to charge it yet. Bluetooth works great and is fast. I have used my Skull any Crusher headphones, Bluetooth out door speaker and transferred pictures from my brick of an Essential over to this via Bluetooth. It came with the 360 degree camera mod which works great and takes awesome pictures. This phone is compatible with any network both GSM and CDMA. I am using it on CDMA right now. In phone camera is as good as my Samsung's have been. The 2ghz Octacore, 4gb RAM, 6.4 inch screen and future 5G ability made me really excited about this phone as compared with the selection of alternatives in this price range.

    I would recommend this to a friend
  • Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Good Phone, Good Battery Life, Great Price

    |
    Posted .

    Good Phone, Great Price. No much more to say than what everyone else is saying, and you can read the specs, so I'll sum it up with lots of words :) This is a great mid range phone ( good, compared to top of the line phones). I used Motorola since the first Gen Moto X. This is my second Moto Z (the first was a Z2. I really liked that phone). I fact My whole family of five now uses a Moto Z in one of the versions. and we have all been happy with them. Everything about this phone is good, not excellent, but a solid 4 star good. First the Cons: 1) Like everyone else is saying the finger print reader needs improvement. some times it works on first try, other times I need to enter my PIN because it didn't work. 2) Because of the slightly tapered sides, the moto mods do stick out around the edge, ever so slightly, enough that you can feel it. If you are one to be bothered by something like this, you may want to check one out at a store first. The best part about this phone: 1) Price (although you can get the Z3 cheaper (and that is a good phone) 2) Moto actions - twist for camera, chop for flashlight, etc 3) Almost clean stock Android with little bloatware Now the good: It takes good pictures, the 360 camera mod that came free is cool. The speed is good, no lag that I can tell, I don't play games on it, but suspect you won't have problems with most games. no video lag. Battery life is real good (better than most). Screen is good, clear, good color and resolution,not great in direct sunlight. Phone Calls are good, no problem hearing people, or people hearing me. Speaker is good, it is what you would expect from a small speaker. Feels Solid, Good weight, not heavy, its thin enough that you can add a cover and it is still easy to hold. Summary: IMHO: This is one of the best phones in its price range (obviously, I bought one). If you can overlook the few minor flaws, you will not be disapointed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Good enough

    |
    Posted .
    Owned for 3 weeks when reviewed.

    This phone is fine...I've had the z2, z3 play, and now this and they're all basically the same phone with some minor revisions through the years (plus this supports Android Q). Main reason I went with the Z4 is because it's unlocked and I wanted to be able to root/unlock bootloader, which was very simple with this phone. Also it supports wireless charging (with moto mod) which is very important to me, not sure why so many phones are abandoning this. Pros: It works, it's unlocked and rootable, moto mods if you're into that. 3.5mm headphone jack built in. 128GB storage + SD card expandable. The face unlock and fingerprint seem to work well and give fewer misses than my z3 play. Cons: It's just fine...nothing special, definitely over-priced for what you're getting spec-wise compared to other available phones; but, not many phones the above Pros that I listed. Also the moto mods don't fit perfectly leaving a weird edge around the back of the phone, but you get used to it.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    It's ok

    |
    Posted .
    Owned for 1 week when reviewed.

    Wanted an upgrade, but still wanted to use the Motorola Mods, not much to choose from, but the price was decent. Still taking some getting used to as the fingerprint lock takes several attempts and it's always making sounds yet shows no new notifications. It wouldn't set up my contacts in the store, so I was going to do it manually but all of a sudden, they were all there. Also I have to push the button on the side to wake up the screen which my old phone just needed me to tap the fingerprint sensor that doesn't show sometimes on this one.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Mid-range phone really?

    |
    Posted .
    Owned for 1 week when reviewed.

    Everyone keeps calling this a mid-range smartphone, but it feels pretty premium to me. I love the fact that it has 128GB of memory, it has room for all my apps and then some. It's an absolute performance beast, I can go practically a whole day without having to charge it.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend