Customer Ratings & Reviews
- Model:
- PA9S0017US
- SKU:
- 6348108
Rating by feature
- Display Quality
Rating 4.5 out of 5 stars
- Camera
Rating 4.2 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
Customers are saying
Customers enjoy the Moto Z3 Play for its budget-friendly price, impressive camera quality, and speedy performance. The phone's long battery life and unlocked status for all providers are also highly praised. While some users wish it had a headphone jack and more internal storage, these drawbacks do not overshadow the phone's overall positive reception.
This summary was generated by AI based on customer reviews.
Great product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent costs and benefit. It have great technology.
I would recommend this to a friendUnlocked cell phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice phone with a great screen size and colors are nice
I would recommend this to a friendExcellent Phone for the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great unlocked phone for the price, it has Android 9.
I would recommend this to a friendLove it and mods
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.That is wonderful product and love the mods always
I would recommend this to a friendThe phone is a good fit for me
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still learning but getting easier that is about all
I would recommend this to a friendPhone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working perfectly has no issues. I have had two okay
No, I would not recommend this to a friendMediocre Cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Moto Z3 play unlocked smartphone 32 GB, 4GB RAM has ok specs for the price but the Front and Rear cameras should be better.
No, I would not recommend this to a friendDay 15, black screen of death!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the Moto z3 Play through Best Buy on sale for $99 with new line activation. Best Buy's return policy is within 14 days. On day 15 the screen won't wake up, but I can feel the vibration and hear the notifications, so it is just the screen, so no hard reboot is going to help me. On Motorola's website it states that the phone is within warranty, so I have two choices: I can pay $25 for a replacement and put a $200 hold on my credit card and if they decide that my phone had physical damage, they will charge me. OR: I can send the phone in to Motorola for free and they will assess the problem and if they think it was due to physical damage, they will charge me. Why am I getting charged if this phone is defective? Now I have a new line of service through Sprint (I mean T-Mobile because Sprint was bought out) and I have no phone to use it with. Not happy.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Joelle, this is unexpected for the Moto Z3 Play. As we stand behind our products, we would love to help get this checked. Please email us at [email protected] for us to further assist you and kindly refer to this post. We'd be happy to help you with this. - Mike
Fair phone
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an ok phone, had many other android phones, compared to other phones in the same price range I wouldn’t chose this one.
No, I would not recommend this to a friendMoto phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the phone itself, sad that I didn't get the two updates
No, I would not recommend this to a friendGood phone
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good phone with lots of cool mods and a good battery life. Does the job.
I would recommend this to a friendElegant look
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for budget phone but not for the price... good crisp video watching
I would recommend this to a friendNice phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful phone I love the mods plus can be a good gift for kids or family
I would recommend this to a friendOverpriced
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The phone is to working good so far I'm a little upset that two weeks after I bought the phone it has dropped in price by $200 so if I could maybe get a rebate or some kind of discount or store credit that would be awesome thank you very much
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi BDawg, we appreciate you have one of our phones. Regarding your issue, it would be to contact BestBuy for further assistance at this time. - Mike
Poor quality
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The audio went out literally 1 year after I bought it. Can only use speaker to be able to speak with someone. Has no warranty after 90 days . Cheap phone you get what you pay for
No, I would not recommend this to a friendthis is not unlocked
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was shopping for gifting internationally. picked up two of these as it was unlocked. Now i am in India and totally embarrassed as they are unable to use it - it is asking for unlock code. why do you market something as unlocked when it isnt... i skipped no-name marketplace sellers in amazon because i wasnt sure of their reliability. trusted bestbuy and it let me down.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Sorry for the confusion. This phone is carrier unlocked and built for the US. This phone should work in countries where you may be traveling, though we cannot guarantee all features are supported. Please check with your mobile service provider to see if your SIM will operate. Please note that we never recommend buying a phone in one region for ongoing use in another as Motorola phones are only in warranty in the country/region in which they are intended for sale. -Jess
phone went out in about a month.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone went out in about a month would not exchange at best buy, had problem sending back to motorola, not happy about way this was handeled. Finally sent off to motorola after about a month but at this had left my son without a phone for over a month so he went back and bought a new pixel phone. Not pleased with return policy.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi vicq50,
Thanks for sharing your feedback and we're sorry for the inconvenience. If you still need help with the phone, please email us at [email protected] so we can further assist you. - Frank
Very bad experience
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bout this with next day delivery because i need cell phone immediately for my traveling But they missed next day delivery And I could not cancel this order They did not explain why the could not make delivery or cancel So I went travel with out cell phone
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Sammy, Sorry to hear about your experience. It would be best to contact Bestbuy regarding your order. -Jess
only had a month and is messed up
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 1 month ago and screen went black and Best Buy wouldn't exchange it...said I would have to contact Motorola
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi glassxpress. This is very unusual behavior, but the good news is that the phone is in warranty. We would like to help with this issue. Please email us at [email protected]. We'll be here to help. -Ruby
Signal sucks. I get dropped calls alot, too many u
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never thought phone would stop updating, the signal range sucks. The phone gets hot when playing music. Plus it don't have a headphone plug (aux) on phone. You have to use a adapter.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Staceydoak56,
This should not happen. We standby our products and we would like to help you get this sorted. Please email us at [email protected] to further assist you. Kindly use this as your subject BestBuy/Z3Play_DroppedCalls or simply provide this link. We'll surely help you there.
- Frank