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Customer Ratings & Reviews

Your price for this item is $39.99
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The comparable value price is $199.99

Customer reviews

Rating 4.6 out of 5 stars with 1863 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.5 out of 5 stars

  • Setup

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are delighted by the MT7711 modem and router's ease of use and setup, praising its simple installation and excellent performance. Many appreciate the strong signal and wide range, along with its compatibility and reasonable price. The modem itself is frequently highlighted as a key strength of the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,863 reviews
  • Pros mentioned:
    Ease of use, Modem

    Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best modem I have ever purchased. The setup was very easy. I have so many thing’s running off of it and it runs to fast. Thanks for making this great modem!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Modem router

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely simple setup, and powerful enough to maintain a strong signal throughout the house. (2,000 sq ft) as well as front and back yard.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Modem

    Rated 5 out of 5 stars

    Great Router Modem Voice Combo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Motorola MT 7711 is a great all-in-one internet router, modem and voice (phone) combo unit. It was easy to set up especially since I took my rented device to Comcast immediately after purchasing the Motorola from Best Buy. Comcast registered and activated my new Motorola in their system and all I had to do was plug it in when I got home. The Moto has both 2,4 and 5G band widths and takes very little time to boot up. I love the bright, clear lights on the front that display the different functions like power, WIFI, phone, etc. It also has an on/off switch in the back which is a great feature plus it doesn't run as hot as all the other units I've had. I am very pleased with my purchase. Like many, I was tired of renting a device from my cable company for mostly substandard units and spent too much time exchanging routers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    extended the coverage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rented my modem-router for years from Comcast. I had the latest model, and pay for boost internet. 500 mbs. I recently purchased 2 blink outdoor cameras. I could not receive a strong enough signal to operate the front camera. I was limited on which modems I could buy because we also have a Comcast landline. Since I hooked up this modem I have had no issues. In fact, with the Comcast modem, if listening to music on my phone outside I would lose the signal 10 ft from the house. I tested the range of this modem. I could go across the street, and down 1 house before losing the signal. I have had this for approximately 3 months with no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 5 out of 5 stars

    Great value!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased this to replace an older ARRIS TG862G/CT and Apple AirPort configuration we had previously had. We were having intermittent delays on a number of devices and an overall poor performance for what we should have been experiencing with cable internet. Given that we are currently (as of this writing) in a shelter in place order, the poor performance was exacerbated by the eight family members we have in our household. Setup was super easy. I'm certainly not a novice using networking hardware, but I wouldn't call myself an expert either. The only issue I had was that we also have Xfinity Voice service and that service required a call to Xfinity customer service — about a 2 hour call in all. Lots of waiting. The solution was removing the older device and their Customer Support applying our Voice phone number to the new device. Kudos to the tech I spoke with at Xfinity. Overall, I'm very pleased so far with this device. Performance has noticeably improved and it seems to be humming along very well. I strongly recommend to any Xfinity/Comcast customers looking to replace their rental equipment or otherwise.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good router, supports light multiplayers games

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace a much older router, so that it could better handle the increase in internet speeds with my internet plan, so I could have better ping for a MOBA I got into, as well as to have better streaming and download speeds. And it really does the job, I haven't noticed lag in my matches (provided we're all on the same country server), and it does the job for downloads and streaming. I think this was a worthwhile purchase

    I would recommend this to a friend
  • Pros mentioned:
    Modem, Setup

    Rated 5 out of 5 stars

    Worth every single penny u spend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Super easy to install. Far far better than the regular router from xfinity. Go for it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great combo modem router ver affordable, and works very well no trouble whatsoever to set it up great product to have

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Modem/router

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for the most part. I just hate that I was never able to change my password! It's too difficult to contact Motorola.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Works like a charm!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem / router combo! Fast speeds throughout my house with simple set-up! Great for Comcast Xfinity internet!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup and works great 10/10 would recommend!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product and good price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, very easy to set up and a reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price, modern works great with my 6 computers- work from home

    I would recommend this to a friend
  • Pros mentioned:
    Modem

    Rated 5 out of 5 stars

    Motorola MT7711 AC1900 Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, "I'm sorry I haven't reviewed the Modem earlier." Believe this, just installed it today. Needed to go to xFinity/Comcast to have them update the Modem. Then, a Technician has to come out here and calibrate the modem to the Roku. Tomorrow everything should be up and running so I can watch TV, Int. and PH. MT7711 works great. Thank You Best Buy. Will Recommend. 10**********

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Had over two years and still working great!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to set up and a great first break from the cable business that was charging us $20 or more each month for "rental" of their modem. This was our first step towards cutting the cord and it worked well, so we moved to the next step.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Modem

    Rated 5 out of 5 stars

    Very Pleased with this modem/router combo.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and the wifi to my devices is working very well

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works much better than my old one. It was worth the extra cost.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Motorola Router and Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Was very easy to configure. Enjoying my fast internet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Speed

    Rated 5 out of 5 stars

    Nice Quality Router/ Modem for Home Use

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this router to replace the modem/router that Comcast provides for a rental fee. It works just as well if not better than the previous mentioned router. Easy set-up. Fast to turn on and connect. It is nice to have a reliable product and own it rather than rent. I like the quality of Motorola products and this is no exception. I recommend Motorola products to others.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent router

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and haven't had a single issue with it in over 2 years

    I would recommend this to a friend