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Customer Ratings & Reviews

Your price for this item is $39.99
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The regular price is $199.99

Customer reviews

Rating 4.6 out of 5 stars with 1838 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.6 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,838 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    good modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid modem for a decent price. Recommend Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Save money

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs smooth as butter !!! Save money off hour internet bill too

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It does the job and saves rental fee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works and saves me the rental fee from Xfinity but I’ve noticed frequent internet disconnects. I get messages that Alexa or some other app is not connected to the internet then it corrects itself. A little frustrating at times; I’ll have to review the settings to see if it has something to do with that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade modem

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product to upgrade my modem. And I have to say I've been very happy with my decision.

    I would recommend this to a friend
  • Pros mentioned:
    Save money

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hasn’t dropped a connection yet. Works well with xfinity and you save by not renting from xfinity.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    QUICK AND EASY SET UP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install and works well with Xfinity cable and voice.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Contacted internet company and from there set-up was simple.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Works well, easy to hook up

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to hook up and use. Love the xfinity phone/voice line.

    I would recommend this to a friend
  • Pros mentioned:
    Save money

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good option to replace your xfinity router and save some money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great modem

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love motorola and this product shows you why it it the best I've had it for a few years and it still works great. it replaced my xfinity modem and is saving about $14.00 a month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It will take the place of any xfinity modem

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed to replace the Xfinity modem, to keep paying 15 dollars a month for a modem. Support for this Modem is great they are ready to answer any questions you may have about the Motorola Modem

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Good and reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good modem plus router. Had no issues setting it up and gave good connection

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great speed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well. Often got 220 mb for a 200 mb plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waiting til some time went by before reviewing. This has so far been a great replacement for the one xfinity supplied us 3 years ago. Better coverage throughout the house. Has quicker download speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Nice Modem/Router for up to 600MBS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice modem and compatible with Xfinity but not capable of producing the high speeds I was hoping for. Says up to 1000MBS but I had read reviews that said it was really good for you to about 600 which is a little more than we got. A lot depends on the wiring in your building and , if you’re living in a condominium complex as we are, how many others are using the Xfinity service. I returned this and bought the big brother MT8733 which can provide Gig plus speeds and WiFi is rated at up to 4800 MBS at 5Ghz but all dependent in the speed coming in to the device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install, register and blazing speed!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were tired of paying the $14.99/month rental fee to use Comcast's outdated modem as well as having to use a router to expand the range of our Wi-Fi, so we looked into buying our own modem. After reading other reviews on several products and talking to a representative in our local Best Buy store, I decided to try the Motorola AC1900. I have only one regret.........that I didn't make this change sooner! The installation was simple and after plugging in our desktop computer to the modem, I accessed the internet and followed the onscreen instructions on the Motorola website. I was able to register the new modem with Comcast without ever having to place a call and talk to anyone! From unboxing through complete installation and registration, took less than 30 minutes! We also hooked our phones to the modem as my wife still wants a landline for now. This was also a simple install. I would strongly recommend that you follow the suggestion in the directions and keep the same internet password that you had before. You will have to type it into the registration page one time, but it allows all of your previously connected devices to reconnect to your new Wi-Fi network seamlessly! The change that we noticed in download speed was amazing and we were also able to disconnect our old router as the Motorola AC1900 is a dual modem/router and now casts a strong signal throughout our 3,500 square.ft. two story home and our basement! I don't normally write reviews, however everything about this product made it easy to write about. Save yourselves money in the long run by returning the rental modem to your internet company and buy this modem! Read and follow the instructions carefully and you'll find the same quick and simple installation and registration that we did! Then enjoy blazing fast internet and a range that should reach throughout your home and even into your yard!

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was easy, after several months works perfectly...

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and easy to install. So far no problems since installed three weeks ago

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was easy, the speed is great and no problems

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    New modem for xfinity

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and i fo not have to rent from xfinity.

    I would recommend this to a friend