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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 3.2 out of 5 stars with 5 reviews

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60%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-5 of 5 reviews
  • Pros mentioned:
    Camera, Memory, Nfc

    Rated 5 out of 5 stars

    WHY I LOVED Motorola One 5G 2020

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motorola One 5G 2020 It's the Internal memory 128GB FOR ME WIDE Screen size 6.7 inches HIGH Front 16 megapixels HIGH Rear 48 megapixels NFC Tech capability Yes I DON'T CARE ABOUT Wireless Charging No I PURCHASED A HARD SHELL CASE AND TEMPERED GLASS PROTECTION SCREENS Shock & Dust Resist No

    I would recommend this to a friend
  • Cons mentioned:
    Awkward power button, Messaging app doesn't work

    Rated 1 out of 5 stars

    Messaging System Does Not Work Texing in/out.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Normal Messaging App for Android Phones (Pre-Paid or Post-Paid) does not work.......At All !!!!! Poor Quality Phone......with Problems ! And the Power on/off button ....Sits so oddly on this device.... A clear waste of my time and afford purchasing this phone.......Not Happy-At-All !

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      I’m really sorry for how frustrating this situation is and this should not happen. . As we stand behind our products, we would like the opportunity to investigate your feedback further. Write us an email to [email protected]. We'll be there to help. - Mike MotorolaMobility

  • Pros mentioned:
    Good

    Rated 4 out of 5 stars

    good phone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone so far, owned it for couple of months.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for this positive review, Gatillo. We're happy that you're satisfied with your purchase. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-one-5G/bd-p/motorola_one_5G_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Good, Same processor

    Rated 5 out of 5 stars

    Great Device

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has the same processor as the Motorola Edge 2020. It also has the same power button/fingerprint sensor as the Motorola Edge 2021. Incredibly fast and great battery life. Zero negatives.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Ari1979, We appreciate you taking your time to give us positive feedback and we're happy to see that you are enjoying your phone. If you ever need help, give us a holler or reach out to our official Moto One 5G community page: https://forums.lenovo.com/t5/motorola-one-5G/bd-p/motorola_one_5G_en. -Mitch MotorolaMobility

  • Cons mentioned:
    Phone turns off

    Rated 1 out of 5 stars

    Do not buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy! The phone turns off on it own and stays that way for 30mins to an hour. Sometimes the volume works. Unfortunately, my phone fell and and the screen got cracked the day before I could return it. :(. Even though Best Buy sells the phone they do not repair it. Also, I called ahead of time to inquire and the customer service person said yes they did repairs but once I go there I found out they did not repair this type of phone.Motorola please refund! This was a birthday gift. What a sad ending. Again. Do not buy. Someone else in my family also have the exact same phone with the problems.

    No, I would not recommend this to a friend
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