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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 964 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are impressed with the One 5G Ace 2021's long battery life, good camera, and affordable price. They appreciate the large storage capacity and fast performance, as well as the support for 5G connectivity. While some users have concerns about the phone's weight and call quality, overall, customers are pleased with the phone's features and value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 964 reviews
  • Pros mentioned:
    Camera, Fast, Price

    Rated 4 out of 5 stars

    Upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast, great camera. Decent price would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being using it for about a year, not a single issue. Easy to use and battery lasts a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Fast

    Rated 5 out of 5 stars

    Moto One 5G Ace

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid phone. Very fast and responsive. Good battery life. Excellent connection and voice quality. Nearly stock Android makes for a pleasant GUI experience. Screen is good for a phone that isn't OLED/AMOLED. 5G works fine with Mint Mobile. Camera very good - don't understand what the negative reviews are all about. Other than the preinstalled Google crappola there don't seem to be any negatives. At less than $300 this is a good value.

    I would recommend this to a friend
  • Pros mentioned:
    5g, Price

    Rated 4 out of 5 stars

    Hello Moto

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the price. If you're like many of us that only talk and text this phone is perfect. Also has many great features I've yet to learn. Salesperson at Best Buy was amazing and took care of the all the details including transferring my information to the new phone. 5G ready was a plus which many phones do not have.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Amazing Phone in Low price

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my niece and she is so happy with all the features with great camera quality in very low price

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Price

    Rated 4 out of 5 stars

    motorola

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    t-mobile; Faster than expected since I wasn't planning on it connecting to 5G as I live in a smaller town. less then half the price of Samsung/Iphone, excellent battery life(72 hrs), past android/iphones never lasted more than 24. Negative: google/android.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Android 10

    Rated 5 out of 5 stars

    Huge surprise - But needs Android 11 desperately.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last phone was having battery issues, so I needed to replace it quick with the Ace. The processor isn't as quick on paper, but I haven't noticed any slowdown - not a big deal for me! Keep in mind that the Ace has Android 10, so it is not compatible With Android Auto. Hopefully in the future this phone receives Android 11 (Canada currently has the upgrade as of writing). Still an amazing deal for very little money!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for the positive feedback, FWfun. We are pleased to have you as a part of the Motorola family! If you like, you can be a part of our official Moto One 5G Ace 2021 community page here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. Thank you so much for choosing Motorola! -Mitch MotorolaMobility

  • Pros mentioned:
    Camera, Price

    Rated 4 out of 5 stars

    Old guy believes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is OK. I am a old "Flip phone user" so I am not the best person to ask. But, I am having fun figuring it out and it is in the price range I thought a new phone should be. I believe this phone puts me ahead of the curve in price/capability features. I can't wait to see what this old guy can do with it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    great phone, great camera

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing phone - easy to use. The camera is the best of all phones I've had prior. Pictures look amazing

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Price

    Rated 4 out of 5 stars

    Good bargain for price vs performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks cool. Definitely good bargain for the price compared to more expensive phones from other manufacturers, while yet with the guarantee of good performance. 3 cams on the back is definitely a plus! Moto is definitely the middle ground for finding very good inexpensive phones.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Motorola 5G ACE

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone for the price. Does pretty much everything most people need in today's world.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good Phone for the Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It can do multi tasking (music, editing files, searches, social media, navigation). Battery lasts the whole day with moderate to heavy use. Screen size is just right - not too small and not too big. Camera is just average.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Great budget phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is a great value friendly option for someone who doesn't want to spend a lot for a great camera in their phone. Plenty of space and the moto interactions are really helpful. Great phone overall but most Moto phones have not so great durability on their screens.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality device.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Motorola One 5G Ace is easy to use and has all the features I need and many I've never used. Battery life could be better (like most phones) which is why I give it 4 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently got my hands on this excellent budget phone and I must say, it's packed with features and impressively fast! From its sleek design to its smooth performance, this phone exceeded my expectations. With its affordable price tag, it offers great value for money. I highly recommend this phone to anyone looking for an affordable device without compromising on performance.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    good phone

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    little heavy but big screen, long battery life, and fast enough for my use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and the price is right. 128 gb plus sd card I will never run out of room again.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for a low budget! Android system with a long life battery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Make sure you do ALL the updates before using..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a Total Wireless user and when I first got this phone it wouldn't connect to 5G. I was totally bummed out. I went to Motorola's web site and saw that this phone, although was a 5G phone, was only compatible with Total Wireless on 4G/LTE. After researching a lot on YouTube I found nothing to help me. The goodnews is that after doing all of the updates, one of which updated that phone to Android 11, the phone now connectes to 5G service! This phone rocks! A lot of RAM (6GB), 128 GB or storage, a Snapdragon 750 prcessor, and really large 1080P screen I could not ask for more at this price point for an unlocked phone - that is compatible with all the major carriers, including T-mobile, AT&T, Verizon and a lot of other MVNO companies like Total Wireless and MetroPCS. Do yourself a favor and get this gem.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for this positive review, Amishman. We're glad to see that you are enjoying your phone and everything works for you. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    $150 Phone.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Phone seems to struggle with data at times. I didn't do much else with it. I bought it on price mostly. It was for my son. He liked it. For awhile. If your in a pinch it works.

    I would recommend this to a friend
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