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Customer Ratings & Reviews

Your price for this item is $699.99

Customer reviews

Rating 4.3 out of 5 stars with 505 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are pleased with the razr 2023 128GB (Unlocked)'s camera quality, size, and battery life, frequently citing these as positive aspects. Many also appreciate the phone's design and durability. While some users experienced issues with heat generation, storage capacity, software, and the hinge mechanism, the positive feedback on other features outweighs these concerns. The price point also received favorable comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 505 reviews
  • Pros mentioned:
    Battery life, Durability

    Rated 5 out of 5 stars

    great phone!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone and my wife got the Razr+ variant. I needed the longer battery life for work so I got this one. This phone will run for a good 2 days between charges under normal use. The outer screen isn't very useful but gets the job done considering I DIDN'T want a large screen on the outside of the phone because I wanted my phone to be more durable. I would highly recommend this phone over the + version if the outside screen is something you can do without. The outside skin has a sort of rubberized texture to it that seems to really add some survivability to the device. I tend to work outside a lot and do heavy work and haven't had a problem with this phone getting damaged or scratched. The screen comes with a protector pre-installed and that is a major plus I wish other phone manufacturers would do. I don't use an after market phone shell and I don't see the need to buy one for this device. My wife does use one for her Razr+ due to the outside screen being much bigger and more likely to be damaged if dropped.

    I would recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    Good phone, great service, happy me

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic customer service from the Geek Squad. Helped me find the right phone for me. I had been looking to upgrade for a while and wasn't sure what would be my perfect fit, and I gotta say, this phone is wonderful. It's compact, durable, speedy, and reminds me of the good ole days of flip phones with the power of modern tech. Me happy, me likey!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Very compact very useful

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a decent little phone very compact,good battery life, excellent camera. Durability is okay but I'm also in a profession where things tend to break a lot but for day to day use it should be fine other than that I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Give it a try!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, depending on what you need in a device, this may be the step away from Google or Samsung you need. I want to add, that please consider cost when comparing this to the Samsung Fold or Flip. Bright/great display, Great battery life, Moto gestures are very much a thing on this phone. I enjoy looking at a text or call that comes on the small screen. To respond in any way you can think of, you have to open the phone, sorry. You can take pictures with the phone closed. In most day-to-day tasks, I think you won't notice much lag in using this device. I returned the phone after using it for seven days. The camera was really bad, and I scan documents and utilize the camera a bunch for meetings (teams/zoom). I will say, it was only bad because I was coming from a Google Pixel device. My Google Pixel 5 from 2020 took much better photo/video than this phone does. I felt the speakers weren't great, but they weren't terrible either. Again, I work in a noisy office environment and I always had to use headphones for any quick meeting, but again, the speakers weren't horrible. I think the main reason I returned the phone, was because of the durability of the device. The phone comes with a warning about keeping it dust free and out of water. I personally don't think this phone would take much of a drop without cracking the inner screen. I workout, and am in the military, and am pretty rough on phones. I just didn't think this phone would survive long. Otherwise I would have kept the phone, I enjoyed using it. Don't be scared to try it out!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We appreciate you taking the time to share your experience with us 31third. We're sorry to hear that you ended up returning the device. If you have any more questions or need further assistance in the future, please don't hesitate to reach out to us. You may send us an email at [email protected]. -Ythan MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Motorola razor 2023

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly , for the price of $499.99 its a bargain if you're in the market for a folding phone. The screen is bright and you can take a phone call if the cover screen is closed. The camera takes great photos during the day and with night mode on it has a very aesthetic look to the pictures at night. The processing power is adequate for web browsing and taking receiving calls and sending text messages. However if you're going to edit videos on this phone it's going to take some time.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    I got actually surprised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very good device. Speed is good and the design is really convenient. They offer a confirmation mode with gestures that are very similar to iPhone which was convenient for me. Battery life is a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Size

    Rated 5 out of 5 stars

    Motorola flip

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone I have owned. Super easy to use and fast. Perfect size but how it unfolds gives you the big screen. And pleasantly surprised by sound with speakers. Love this phone and highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    A useful form factor that reduces your screen time

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device. The form factor is the future and I would recommend this phone to anyone looking for a work phone or travel phone. The only down sides is the camera. Which if you have a dedicated camera, should not be a problem. I have a full frame and a APSC for that reason. But if you plan on using this device for its camera, video and low light is where it struggles. It also has a soft touch no matter what settings you use. Battery is good. You are less prone to use it since you close it every other time. It is a good device if you want to reduce your screen time actually. I wish Motorola would offer the same secondary screen on new models, it is really good to just look at the clock and a few other features without going into the main interface. That is why I’m skipping the 2024 editions, they now offer full interface, and I don’t see the point. It consumes more battery and makes you increase your screen time once again. I really recommend this 2023 edition, especially for its price right now.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your thoughtful and detailed feedback, Antonio. We’re thrilled to hear that you find the 2023 edition’s form factor, battery life, and secondary screen design so useful, especially for reducing screen time. Your insights about the camera and its trade-offs are valuable, and it’s great to hear you’ve found solutions that work for your photography needs. If you ever need help, give us a holler or reach out to our official Moto Rarz community page: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Durability, Size

    Rated 4 out of 5 stars

    Size matters

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy the smaller size when folded. Durable. Camera could use a little improvement but overall a nice selection for people who don't want to carry a giant phone

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Motorola Razr 2023 128gb

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Samsung Flip3 that gave up in less than 2 years. I'm still paying for it. The Razr is a much better phone. It came with a screen protector already installed as well. It has a great camera. Big plus,-- it was about half the price of the Samsung flip. I highly recommend this phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We appreciate you sharing this wonderful feedback with us, JohnW. Thank you for buying this phone,, and we are happy to hear that you are finding the phone's quality satisfying. We also appreciate you recommending our brand. We are glad to have you join the Motorola family. Please join our official community and learn more about the product here:  https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en -Belle MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great sleek phone for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is great, the price point is amazing. I love the built in rubberized cover. the razer phones are a great phone for a decent price

    I would recommend this to a friend
  • Pros mentioned:
    Design, Durability, Size

    Rated 4 out of 5 stars

    awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super nice and sleek great performance fits perfectly in a shirt pocket

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      That's fantastic to hear, MichaelL. A phone that's super nice, sleek, and performs well is always a win. It's great that it fits perfectly in your shirt pocket, adding to its convenience and portability. If you're interested, we'd like to hear your story and share it with Moto Razr users here: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Just what I wanted!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been waiting for this instrument since I read the reviews a year ago. I am not disappointed in the least. My favorite features are the luxury feel of the vegan leather covering, the thin sleek size and the quick speed and responsiveness. Finally, all the Moto features I love, like shake for flashlight and twist for camera... delightfully still there.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Size

    Rated 4 out of 5 stars

    Good compact phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone nice compact nice full screen battery life is good like that I can setup different sounds for text messages and emails and my fantasy football league

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your wonderful feedback, Awesome. We're glad to hear you're enjoying the phone's compact design, full screen, and great battery life. It’s also great that the customizable sound settings for text messages, emails, and your fantasy football league are making your experience even better. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality, Size

    Rated 4 out of 5 stars

    Great phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Camera quality is outstanding. Love that it's fit in my little purse and doesn't feel like am carrying a phone at all. Will definitely recommend and will get it again.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your fantastic feedback, ZainabumuK. We’re so happy to hear that you love the phone, especially the camera quality and its convenient size. It’s great to know it fits perfectly into your purse! If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had never thought about getting a phone that folds but it actually is very convenient to fold and put in your pocket or purse and I love that you can get the cases that have a long strap to put over your shoulder. I never drop my phone anymore and actually if you do it is better protected since it is folded. I love the price as well. Not over $1000 like other phones.

    I would recommend this to a friend
  • Pros mentioned:
    Durability, Size

    Rated 5 out of 5 stars

    Love Motorola phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Motorola phones. I get a better signal on Motorola's than any other phone. I will have a signal on Motorola when my iPhone 13 that I have for work will have none. The screen is huge when the phone is unfolded, yet compact to easily go in your front pocket. I have been using Motorola's for the past 10 years for personal use. The durability is phenomenal. I have never broken a Motorola screen even without screen protectors. Love them.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your positive experience with us, ShawnL. We are thrilled to hear that you are satisfied with our services and we appreciate your decision to choose Motorola Mobility. Your satisfaction is our top priority, and we take pride in providing excellent customer service. We would like to invite you to follow us on our official community page at https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en, where you can stay up-to-date on our latest products, news, and promotions. Thank you for your support and for being a part of our community. Let us know if you have any questions or if there's anything else we can assist you with. -Ythan MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All around this is a good phone only issue I had was the comfort of it in my hand. Smooth screen can hardly see the fold line .

    I would recommend this to a friend
  • Pros mentioned:
    Design, Durability

    Rated 5 out of 5 stars

    Spectacular phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone not only met but exceeded my expectations. It's been very durable so far and I haven't even put a case on it. Love the color and the feel of the finish. I love all of the features. It's a pretty clean Android installation with Moto features on top of it along with a couple of cool features to that have to do with the folding nature of the phone. Would highly recommend .

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Cool Phone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this phone when it went on sale after my old one was starting to slow down to the point of being unusable. After using the phone for several months, I haven't come across any issues other than the screen being plastic and lots of micro-scratches building up over time. They aren't visible under most circumstances however, so it doesn't bother me. The camera is nice and takes good photos and videos. The battery is on the smaller side, but if you aren't on the phone constantly or always using bluetooth then it will last the whole day just fine.

    I would recommend this to a friend
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