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Customer Ratings & Reviews

Your price for this item is $349.99
The previous price was $699.99

Customer reviews

Rating 4.4 out of 5 stars with 338 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are impressed with the compact size, camera quality, stylish design, and durable build of the Motorola Razr 2023 128GB (Unlocked). They appreciate its long battery life, affordable price, and the convenience of its 128GB storage. However, some users have mentioned that the phone can be slow at times.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 338 reviews
  • Rated 4 out of 5 stars

    Good value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got tired of the instability of my previous phone. So when this RAZR went on sale I picked one up. Materials: the phone has a unique feel to it. The surface on the back sort of feels like a textured dash board. It is an appealing effect, reminding me of how a pro camera feels. It isn't a smooth polished surface so it doesn't show any fingerprints and won't easily slip out of your hands. Couple this with the sage green finish and you definitely have a phone that feels unique and is a pleasure to handle. The screen feels good too. It is well protected when closed and seems durable. That said, extended use will heat up the top half of the screen. Camera: Motorola phones have fine cameras. This baby rocks a 64 mp sensor. It won't replace a pro camera, but is definitely above average. It has issues resolving fine detail despite the high mega pixel count. But it far surpasses my previous device, a OnePlus Nord n30 5g, which had a 104 mp sensor. That thing absolutely sucked as a camera phone. This phone shoots great photos, especially in low light. For some reason, it performs not so great in bright sunlight with loving subjects. You can definitely get rolling shutter on fast subjects. Atmospheric and scenery shots are pretty good, but if you zoom in the detail just isn't there. Hinge? Heck yeah. That hinge feels well built. A good case protects the hinge even better. It works great. It is a really wonderful thing to fold a phone in half. The smaller size won't slip out of your pocket easy as it will sit deeper. It makes it thicker too when folded. So it resists slipping out of pockets. Feels like carrying a wallet. Screen: The screen quality is outstanding. The aspect ratio feels tall, but it isn't weirdly different. I have noticed that certain apps and web pages are a bit more fun with a longer narrower screen. That said, I had to change the text size in my browser and the phone interface to 125%. I'm old so my eyes aren't the best and this solved the readability issue I initially had. Launcher: The default launcher is ...fine. Nothing amazing. I installed Wide Launcher and it looks and works great on this phone. The refresh speed makes the experience smooth for transitions and razor sharp. Color is well balanced and just a smidge warm. I like that bias better than the more common cold color temp of most phones. Final thought: for $400 you won't get any better than this. It is great and feature packed with a small external screen when folded and lots of neat tricks. The camera is better than most but not phenomenal.

    I would recommend this to a friend
  • Pros mentioned:
    Compact size

    Rated 5 out of 5 stars

    Motorola Razr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone! It's compact in my purse but folds open to almost the size of a small tablet. The faux leather exterior feels so durable and strong compared to every other smartphone I've used. The sage green is very striking and Motorola offers a good range of options for customization. I've gotten so many compliments on this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great little phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motorola razor is an awesome affordable flip phone. I chose this phone because of it having a plastic screen instead of glass like it's compatition. It handles everything I need a phone to do mostly calls and texts. Occasionally web use but not as much as some. The battery life is good it will last all day with minimal to regular use. I got a flip phone so it's easier to carry in my pocket.

    I would recommend this to a friend
  • Pros mentioned:
    Compact size

    Rated 5 out of 5 stars

    Motorola Razr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with my new phone. It is an unlocked phone, so it was decently discounted. It is much smaller (compact) than my previous phone, but when opened, it is a great size. It was easy to program. I put a heavy duty case on it to protect it. I would definitely buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bonnie

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional service all done in very short time from buying phone to transferring phone to new one really am excited how inexpensive this phone was compared to the flip z 4

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Design

    Rated 2 out of 5 stars

    Bad phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is bad doesn't get good service. I paid 400.00 and cant even return do not buy if u want good service.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We apologize for the inconvenience that you have experienced with your Razr 2023 service. We will take note of your concern for us to improve our service and devices. If you need further help, please do not hesitate to email supportforums@motorola.com. We'll be glad to help. -Aria MotorolaMobility

  • Pros mentioned:
    Compact size

    Rated 5 out of 5 stars

    Compact and stylish

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motorola Razr phone rocks! Love holding it and very compact - fits well in my jeans' front pocket. Quality is good and it really upholds the mororola brand as always. Beautiful and stylish.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JacquilynM, It's fantastic to hear that you're enjoying your Motorola Razr phone! We're thrilled that you find it to be compact, stylish, and reflective of the quality associated with the Motorola brand. The sleek and iconic design of the Razr, coupled with its compact form factor, makes it a standout device for many users. We're delighted that it fits well in your jeans' front pocket and that you appreciate its aesthetics. If you like, you can be a part of our official Moto Razr 2023 community page here: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Iza MotorolaMobility

  • Rated 5 out of 5 stars

    Flip phone reveiw

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning the phone, but I hope I made a good choice. Struggling with the car hooking up to it. Reasonable and much better than the local phone stores.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good carry phone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two phones, one is a house phone and one I carry. While using the calculator function, I noted the battery house phone (Cricket) was swelling, pushing the back off. The back clearly stated that the battery and back were not replaceable. I found this unlocked phone at BB. I will pay the extra for an unlocked phone. The Geek Squad set it up for me. I found a nice case and holster on Ebay, BB does not carry either. The Razor is now my carry phone. So far it has been good. Ask me again in ayear.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback on how your new Motorola device is working out as your go-to phone, OldWDude. We truly value your input and are grateful for your positive experience. Remember, we're here to support you whenever you need it. Be sure to join our official community page at https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Ythan MotorolaMobility

  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Motorola Razr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Motorola Razer phone ,very good camera,phone fits in my pocket

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally! Big screened smart phone that folds and s

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this phone! I have had a Motorola phone in the past and loved it but it would not port over to my new service provider. I bought the Motorola Fold 2023 unlocked from Best Buy during a recent weekend sale. It was easy to purchase online and I selected to pick it up in the store. Only a short time had passed when Best Buy notified me that my purchase was ready for pick-up. After picking up my phone, I took it over to the Geek Squad counter and Richie helped me to set it up and transfer all my apps and data from my old phone. Great phone! Great service! And I got it for the best price, too!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hey KarenB! We're thrilled to hear that you're absolutely loving the awesome features of your recent purchase. And it's even better to know that you snagged it at a great deal! If you ever need any assistance with your Motorola device, don't hesitate to reach out to us on our official community page. Join us at https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en and become a part of our amazing community. We're here to help! -Ythan MotorolaMobility

  • Rated 4 out of 5 stars

    My new folding favorite.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't have an issue so far. It has a beautiful finish and I loved the build quality. I was following the Motorazr since they first released in 2019 and having owned the first gen Motorazr, I would say this is leagues ahead. It is currently not my primary phone but I would say it's a really good second phone. The form factor is it's biggest selling point and it doesn't disappoint. It has a good camera module and many more advanced and intuitive features which fit a folding device. Definitely must give it a try.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi SaiVamsiKrishnaV, Thank you for your feedback with us. We are thrilled to hear that you appreciate the phone's design, and we appreciate the detailed feedback you provided. Your input is highly valuable to us. If you are interested, you can share your experience on our official Motorola online community page: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en -Belle MotorolaMobility

  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good phone and it is working well and the camera is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the design. And the comfort of speaking with the closed one. So far I like how it works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fascinating

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my razr flip phone. Sleek and compact. Motorola does not disappoint! I'm excited exploring the newer functions compared to my Motorola Edge. Seeing the world in a new dimension.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Razr

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the razr! Had the original when it came out way back in the day and thought I was so cool Motorola got my old school flip razr transformed in to a smartphone with perfection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is for the Motorola phone I bought it at Best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your phone is all good I love it the grining faces mean I'm happy Motorola out did themselves thistime they made me take my Emojis off but I'm good I'm happy with it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Before you buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a pretty good phone, but you have to be very careful with it, and don't get it if you want a traditional audio jack or one with a SD card expansion slot. The battery life is also pretty mid tier but it get things done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone and the clamshell design helps keep the screen safe

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your positive experience, NatalieCarr. We're delighted to hear that you find the phone to be excellent, especially appreciating the clamshell design for its screen protection. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Amazing review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing cellphone. Love swrvice and quality. This place always make my day. LOVE BEST BUY

    I would recommend this to a friend