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Customer Ratings & Reviews

Your price for this item is $349.99
The previous price was $699.99

Customer reviews

Rating 4.4 out of 5 stars with 338 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are impressed with the compact size, camera quality, stylish design, and durable build of the Motorola Razr 2023 128GB (Unlocked). They appreciate its long battery life, affordable price, and the convenience of its 128GB storage. However, some users have mentioned that the phone can be slow at times.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-16 of 16 reviews
  • Pros mentioned:
    Camera, Design, Durable

    Rated 5 out of 5 stars

    “A True Retro Revival!”

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Motorola Razr 2023 for a few weeks, and I’m loving it! The nostalgic design is a beautiful throwback to the classic Razr, but with all the modern features you’d want in a smartphone. The foldable screen is surprisingly smooth and durable, and the hinge feels solid, giving it a premium feel. It easily fits in my pocket and is super lightweight, so I can carry it anywhere comfortably. The inner screen is bright, sharp, and easy to read, and the front screen is super handy for quick notifications and even snapping selfies without having to open the phone. The camera quality is impressive too – even in low light, it captures good detail and color accuracy. Performance-wise, the Razr 2023 handles multitasking with ease, thanks to its fast processor. Battery life could be a little better; it usually lasts me through the day with moderate use, but heavy users might need to top up in the evening. Overall, I think this phone is perfect for anyone looking for a blend of nostalgia and modern functionality. It’s definitely unique, and I’ve gotten plenty of compliments on it. If you’re a fan of flip phones with a modern twist, the Motorola Razr 2023 is worth considering!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for your detailed feedback, IshaanT. We’re thrilled to hear that you’re loving the Moto Razr 2023 and that it captures the nostalgia of the classic model while delivering modern features. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera, Compact size, Durable

    Rated 4 out of 5 stars

    I LOVE this phone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this phone. It has very extensive customization (both with security features and display features), it's durable, compact and stylish. The camera is very good, especially for the lower price. The only downside is the battery life being a slight disappointment, but it is still decent and it gets super hot rather quickly here in FL. Otherwise, I absolutely love it and plan to have it for quite a while.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi BelleO, We're thrilled to hear that you love your device and that it meets your expectations in terms of customization, durability, and style. It's great to know that you're enjoying the extensive security and display features, as well as the quality of the camera despite the affordable price.
      We understand your concern regarding the battery life and overheating concern. As we stand behind our products, we'd like to know more details about what happened and get this sorted out. Write us an email at supportforums@motorola.com. We'll be happy to help. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Durable

    Rated 5 out of 5 stars

    If you loved the old razr you'll live the new one!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I really love the phone. It was a really economic price considering other options on the market. The nostalgic feel of the phone was a really big selling point for me considering I owned the older one back in the 2000's. I've also dropped the phone a few times since my purchase and I must say it is way more durable than I expected. The battery life last me all day. And the screen display is really high quality considering it folds!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Durable

    Rated 5 out of 5 stars

    great phone!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone and my wife got the Razr+ variant. I needed the longer battery life for work so I got this one. This phone will run for a good 2 days between charges under normal use. The outer screen isn't very useful but gets the job done considering I DIDN'T want a large screen on the outside of the phone because I wanted my phone to be more durable. I would highly recommend this phone over the + version if the outside screen is something you can do without. The outside skin has a sort of rubberized texture to it that seems to really add some survivability to the device. I tend to work outside a lot and do heavy work and haven't had a problem with this phone getting damaged or scratched. The screen comes with a protector pre-installed and that is a major plus I wish other phone manufacturers would do. I don't use an after market phone shell and I don't see the need to buy one for this device. My wife does use one for her Razr+ due to the outside screen being much bigger and more likely to be damaged if dropped.

    I would recommend this to a friend
  • Pros mentioned:
    Compact size, Durable

    Rated 4 out of 5 stars

    Solid phone for a good price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid phone for someone not looking to do too much, fits great in your pocket, no issues with creasing or hinges, not super fast hardware wise but enough for yhe basic user

    I would recommend this to a friend
  • Pros mentioned:
    Durable

    Rated 5 out of 5 stars

    Love Motorola phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Motorola phones. I get a better signal on Motorola's than any other phone. I will have a signal on Motorola when my iPhone 13 that I have for work will have none. The screen is huge when the phone is unfolded, yet compact to easily go in your front pocket. I have been using Motorola's for the past 10 years for personal use. The durability is phenomenal. I have never broken a Motorola screen even without screen protectors. Love them.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your positive experience with us, ShawnL. We are thrilled to hear that you are satisfied with our services and we appreciate your decision to choose Motorola Mobility. Your satisfaction is our top priority, and we take pride in providing excellent customer service. We would like to invite you to follow us on our official community page at https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en, where you can stay up-to-date on our latest products, news, and promotions. Thank you for your support and for being a part of our community. Let us know if you have any questions or if there's anything else we can assist you with. -Ythan MotorolaMobility

  • Pros mentioned:
    Durable

    Rated 5 out of 5 stars

    Spectacular phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone not only met but exceeded my expectations. It's been very durable so far and I haven't even put a case on it. Love the color and the feel of the finish. I love all of the features. It's a pretty clean Android installation with Moto features on top of it along with a couple of cool features to that have to do with the folding nature of the phone. Would highly recommend .

    I would recommend this to a friend
  • Pros mentioned:
    Durable

    Rated 5 out of 5 stars

    Smart phone for active people.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's about time a smart phone has been made for my life style. I always had a flip phone for two reasons they were tuff and the screen was protected. They also fit easily in my pants pocket. The Motorola razr 2023 is a phone made for people like me. Has every thing I needed and wanted in a smart phone at a very affordable price. Well done Motorola.

    I would recommend this to a friend
  • Pros mentioned:
    Durable
    Cons mentioned:
    Slow

    Rated 2 out of 5 stars

    It's ok not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow to open apps or pages whether on data or wifi. Screen sets ups are very basic with not a lot of theme choices. Battery life is ok. Not easy to find a decent case for. The camera is ok, screen shots could be more user friendly especially when resizing, it's not easy to grip and move the cropping tool. All in all phone is not great but not awful. The one plus is it's way more durable than the z flip.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hello RobM! We apologize for the disappointment you faced with your experience. We are committed to ensuring the quality of our phones, and we would like to investigate this matter further. Please reach out to us via email at supportforums@motorola.com. -Ythan. MotorolaMobility

  • Pros mentioned:
    Durable

    Rated 5 out of 5 stars

    Back to the good old razr days

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So long as you take care of it, it will take care of you. This phone is awesome. DO NOT ignore the warning message when you first boot up the phone!

    I would recommend this to a friend
  • Pros mentioned:
    Durable

    Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! Very durable with the rubbish case. Somehow It manages to never get dirt in the fold which I was worried about. And I love the split screen feature!

    I would recommend this to a friend
  • Pros mentioned:
    Durable

    Rated 5 out of 5 stars

    Amazing phone!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! I’ve been using it for over3 months and it’s awesome!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      It's great to hear that you have this device for 3months already and you love the performance Sakshi. Thank you for choosing Motorola Mobility as your device provider and for sharing this experience with us. Kindly follow us on our official community page to be updated on our latest devices at https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Ythan MotorolaMobility

  • Pros mentioned:
    Durable

    Rated 5 out of 5 stars

    Solid phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really solod phone. It was a replacement for the flip z, which cracked in the fold twice.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Eeeleye, We're glad to hear that you're enjoying the new phone! It's great to know that it's proving to be a solid replacement, especially after experiencing issues with the previous model. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Durable

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for price easy use.durable and compact

    I would recommend this to a friend
  • Pros mentioned:
    Compact size, Durable

    Rated 5 out of 5 stars

    Love my new phone!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I wanted - flip phone style like the old days, small and fits into even women's pants pockets, great battery life, has plenty of notification features for the small front interface, feels durable, and it was half the price of other mainstream phones! I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Durable

    Rated 5 out of 5 stars

    "A Gift From Heaven" with "Love"

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own a purple Razor flip phone that my husband purchased for me when they first came out. I fell in love at first sight. It will always be close to my heart. My soulmate passed on October 2, 2017. We were married for 50 wonderful years. It is a special gift from my beloved husband. All the years using my purple razor, I never had a problem with performance.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Thepurpledreammachine, We're deeply sorry to hear about the passing of your beloved husband. It's heartwarming to know that the purple Razor flip phone he purchased for you holds such sentimental value and is a special gift from your years together. It's wonderful that the phone has been a reliable companion, providing you with consistent performance and carrying the memories of your 50 years of marriage. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch MotorolaMobility