Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

No content
  • Front. Motorola - razr 2023 128GB (Unlocked) - Sage Green.
  • Angle. Motorola - razr 2023 128GB (Unlocked) - Sage Green.
  • Left. Motorola - razr 2023 128GB (Unlocked) - Sage Green.
  • Back. Motorola - razr 2023 128GB (Unlocked) - Sage Green.
  • Alt View 1. Motorola - razr 2023 128GB (Unlocked) - Sage Green.
  • Alt View 2. Motorola - razr 2023 128GB (Unlocked) - Sage Green.
  • Alt View 11. Motorola - razr 2023 128GB (Unlocked) - Sage Green.
  • Alt View 12. Motorola - razr 2023 128GB (Unlocked) - Sage Green.
  • Alt View 13. Motorola - razr 2023 128GB (Unlocked) - Sage Green.
  • Alt View 14. Motorola - razr 2023 128GB (Unlocked) - Sage Green.
  • Alt View 15. Motorola - razr 2023 128GB (Unlocked) - Sage Green.
  • How to switch from iPhone (wireless) Video video 3 minutes 39 seconds
  • How to switch from iPhone (wired) video 3 minutes 06 seconds
  • How to switch from Android (wireless) video 2 minutes 57 seconds
  • How to switch from Android (wired) Video video 2 minutes 15 seconds
  • Motorola Razr Video video 0 minutes 46 seconds

Motorola - razr 2023 128GB (Unlocked) - Sage Green

Model:
PAY80005US
SKU:
6557867
Highly rated by customers for:
Your price for this item is $185.99
Clearance
The comparable value price is $699.99

Customer reviews

Rating 4.3 out of 5 stars with 517 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are pleased with the razr 2023 128GB (Unlocked)'s camera quality, size, and battery life, frequently citing these as positive aspects. Many also appreciate the phone's design and durability. While some users experienced issues with heat generation, storage capacity, software, and the hinge mechanism, the positive feedback on other features outweighs these concerns. The price point also received favorable comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 517 reviews
  • Pros mentioned:
    Battery life

    Nice Phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is a nice phone with good battery life and large display. Has many features you can only find in a flip phone. Time will tell how it holds up

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Beautiful flip phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and functional i found a case that will protect it. My last one (older model) was cracked everywhere.

    This review is from Motorola - razr 2023 128GB (Unlocked) - Cherry Blossom

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Amazing!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Motorola Razr is absolutely amazing. I have been saving for this phone and I am impressed. Good job! And thank you Best buy for your awesome service.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JasonJ. We are so grateful for the wonderful feedback that you shared with us. Thank you for the trust you have placed in us, and we are so happy that you are satisfied with your purchase. We kindly invite you to join our official community and share your experience with other Moto users here: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en -Belle MotorolaMobility

  • Review

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and customer service would recommend this

    I would recommend this to a friend

  • Try it! You will love this phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! It's fast, easy to use. Being able to fold the cellphone up and secure in a pocket is great!!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for your feedback, Dyyanne! I'm so glad to hear that you love your phone and find it fast and easy to use! The ability to fold it up and keep it secure in your pocket is indeed a fantastic feature. We're here to make sure you continue to have a great experience with your Motorola device. You may join our official RAZR 2023 community here: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Iza MotorolaMobility

  • Good Flip

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motorola has definitely returned to making good cell phones. This phone feels great, and has smooth operation both physically and technically. It feels like a premium phone and has all the features. The outer display is small, but it's not a deal breaker. The crease is acceptable and the hinge operates flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Amazing

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is awesome and amazing and has a great battery life

    I would recommend this to a friend

  • MOTO razr

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like how large phones have become. With the razr, I can close it and it fits in my pocket. Had a Galaxy Zflip before this, but the main screen died. Hopefully the MOTO screen doesn't do that. So far, really like the razr.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    My motorazor

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I bought this phone it has been working great for me. The camera is what I saw in the ads

    I would recommend this to a friend

  • Solid phone.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone works well for me. The folded size is great for carrying in a small purse. Very sturdy to open & close. I transferred all the apps I use from my old phone and haven't any problems at all. No bloatware on it. Plus the price was significantly better than others for a phone that folds.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Walker, We're so happy to hear that the foldable size is perfect for your purse and that you’re enjoying the sturdy build and seamless app transfer. It’s great to know the phone's performance and price have met your expectations. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch MotorolaMobility

  • Handy Flip

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a lot more phone than I was expecting. So far I really appreciate it. I had a simple flip phone for years and I liked the compact simplicity of it, but it was time to finally get with the times and improve my technology.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Motorola do it

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone, it works really good. The batery is perfect, I charge the phone just one tome Even 2 days

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Black Line of Death

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the pink Motorola Razr foldable phone from Best Buy, and within a year, the screen developed a large black line along the crease where the phone folds, rendering it completely unusable. Unfortunately, when I returned to the store for assistance, the customer service team simply said, “Sorry, there’s nothing we can do.” I even asked if they could provide a discount on a replacement phone as a goodwill gesture for selling me a defective product, but they refused, stating the listed price was final. To be fair, when the phone was operating, it performed very well. The screen and camera quality were both impressive, and I was initially very happy with the purchase. However, the durability of the foldable design is clearly a major issue. I would not recommend this product or the lackluster support I received from Best Buy.

    This review is from Motorola - razr 2023 128GB (Unlocked) - Cherry Blossom

    No, I would not recommend this to a friend

  • Nice flip

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought this a year ago for my dad. The phone is pretty awesome. He just loves it. The only drawback is with the camera. It could have been a little better.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback, AdharshS. We're so happy to hear that your dad loves his Moto Razr phone. We appreciate your thoughts on the camera. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at supportforums@motorola.com. We'll be there to help. -Mitch MotorolaMobility

  • Pros mentioned:
    Durability

    motorola

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wonder full device nice to use easy to handle working great

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Perfect phone

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone good battery life. Very dependable phone. For great price.

    I would recommend this to a friend

  • Good Choice

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Great value for the price. Worth a look.

    I would recommend this to a friend

  • Great phone!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone, has all the great features of a more expensive phone.

    This review is from Motorola - razr 2023 128GB (Unlocked) - Summer Lilac

    I would recommend this to a friend

  • satisfactory purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent equipment at an affordable price, better than expected

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Razr Phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gift that I've received for my bday this year !!! Love the camera quality,the way it folds amazing and the way it looks like!!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JenniferS. Thank you for taking the time to share your experience with one of our phones. We are glad that the phone is working as it should and that you are happy. You can join our online community if you would like to know more about the exciting features of our devices:https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en -Belle MotorolaMobility

Page 11, Showing 201-220 of 517 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.