Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $185.99
Clearance
The comparable value price is $699.99

Customer reviews

Rating 4.3 out of 5 stars with 517 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are pleased with the razr 2023 128GB (Unlocked)'s camera quality, size, and battery life, frequently citing these as positive aspects. Many also appreciate the phone's design and durability. While some users experienced issues with heat generation, storage capacity, software, and the hinge mechanism, the positive feedback on other features outweighs these concerns. The price point also received favorable comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 517 reviews
  • Rated 2 out of 5 stars

    Motorola Raxzr23

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sensitive screen display. I dropped my phone once, and the display shattered on the side. This is a basic phone that has good features.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how it has very good camera quality and how it's able to open and fits in my bag

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      That's wonderful to hear, Vanny83. We're delighted that you appreciate the very good camera quality and find the phone's size convenient for fitting into your bag. If there's anything specific about the camera or any other features that you love, feel free to share it with our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. Enjoy capturing great moments with your phone. -Mitch MotorolaMobility

  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    Smart flip.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a flip phone guy. This is a great one! Quite an upgrade from my previous phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi tomb, I want to express my gratitude for your decision to choose Motorola as your device provider. We value your opinion and would love to hear more about your experience with our product. That's why we invite you to join our official community page at https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en where you can connect with other users, share your feedback, and stay up-to-date with the latest news about our products. -Ythan MotorolaMobility

  • Rated 4 out of 5 stars

    Motorola

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good little phone, with lots of doodads to play with.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback! We're glad to hear you're enjoying the phone and having fun exploring all its features and doodads. It’s always great to know when a device brings both functionality and enjoyment. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en -Carlos MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great motorola razr

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and very easy to use and to take pictures

    I would recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    Razor all the way

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing would say it's the best phone out there definitely beats iphone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Razr

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone as a second work phone. The best part about this phone is the 144hz refresh rate on the screen. I'm finding myself browsing the internet more on my razr then my pixel phone because it looks so good. $300 off labor day sale was a steal thanks best buy!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hello, we are happy to hear that our Razr 2023 suits your budget and you love its refresh rate. We appreciate your concern. To discover more about the phone, please visit our official Razr 2023 community page by clicking on this link:https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. - Aria MotorolaMobility

  • Rated 5 out of 5 stars

    Excellent!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's excellent phone, very fast, confortable and practice.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Motorolarazr2023, We're thrilled to hear that you find it to be an excellent phone, noting its speed, comfort, and practicality. Your satisfaction is our priority, and we're delighted that the device has met your expectations. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Razr 2023

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flowless Quality with graphics, pictures, system, and majority of features. Well done!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Very easy to use

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty cool phone. Very different. This is my 1st Motorola and I love it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Nisha, We're thrilled to hear that you're enjoying your new Motorola phone! It's great to hear that you find it pretty cool and different, especially since it's your first Motorola device. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch MotorolaMobility

  • Cons mentioned:
    Hinge

    Rated 2 out of 5 stars

    Buy a Motorola Stylus 5G Instead.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I treaded in a 2024 Razr+ because the phone function was awful. I was hoping that another flip phone would do the trick but nada. The build quality is cheap, the hinge is rough, the screens are just ok, and the external screen is useless. Nothing against Motorola, they make a great phones, just not this one.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Paul, Thank you for sharing your feedback and we're sorry to hear that your experience with the phone didn’t meet your expectations. We appreciate you taking the time to express your thoughts, as they help us improve the devices we offer. As we stand by our phones, we'd like to help get this sorted out. Please write us an email at supportforums@motorola.com. -Mitch MotorolaMobility

  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    Razor

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product very clean works great highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic for the price

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality phone made by Motorola! I wanted to get a foldable phone for a while, and I saw this in the store. The crease in the middle is minimal compared to the galaxy's. Overall awesome phone.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Advance Technology

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone I've ever bought. Love the new concept of a flip phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A phone like no others

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone ever I’ve had it for 5 months and it’s really good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Rating Razr

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Looks good, but very delicate screen. ✨️

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    moto razr 2023 phone review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The moto in phone manual facilitated the best transition I have ever had to a new cell phone. The menus inside the apps have been very easy to navigate. The front screen has been an unexpected surprise. The ability to answer, read messages, check notifications plus activate a few settings is great. I am have only had this phone for one week and it has not been painful.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 3 out of 5 stars

    Phone software glitch

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My BestBuy experience was excellent and above. Return was related to the Motorola Razor software known issue with certain apps (camera froze, video quality glitch and so on).

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We understand your disappointment in returning the Rollo device and we apologize for any inconvenience caused. However, we would greatly appreciate it if you would consider giving us another opportunity in the future, especially if you decide to upgrade your device. If you have any additional inquiries or concerns, please feel free to reach out to us at supportforums@motorola.com. We are here to assist you. -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Smart phone for active people.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's about time a smart phone has been made for my life style. I always had a flip phone for two reasons they were tuff and the screen was protected. They also fit easily in my pants pocket. The Motorola razr 2023 is a phone made for people like me. Has every thing I needed and wanted in a smart phone at a very affordable price. Well done Motorola.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Hello Moto

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    coolest phone ever, glad I bought it. My pick of the day

    I would recommend this to a friend