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Customer Ratings & Reviews

Your price for this item is $185.99
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The comparable value price is $699.99

Customer reviews

Rating 4.3 out of 5 stars with 517 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are pleased with the razr 2023 128GB (Unlocked)'s camera quality, size, and battery life, frequently citing these as positive aspects. Many also appreciate the phone's design and durability. While some users experienced issues with heat generation, storage capacity, software, and the hinge mechanism, the positive feedback on other features outweighs these concerns. The price point also received favorable comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 517 reviews
  • Rated 5 out of 5 stars

    amazing phone for folding phones lovers

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone different from others, it is perfect for selfies and quick selfies too. I was worried about the folding screen but it is ok, I had to return it for a wifi problem, but planning to buy the same one again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall rating

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Phone and quality purchase with the costumer services people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best bay

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good morning I like best bay shop buy I like play station 5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this phone and the price I paid. Would definitely recommend to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    moto rzar 2023

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i dont see anything bad on the phone the phone is great fast and handy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t beat the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this phone for my friend as a gift and my friend was very much excited to use a Motorola Razr phone . He loved the phone very much

    I would recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 2 out of 5 stars

    It's ok not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow to open apps or pages whether on data or wifi. Screen sets ups are very basic with not a lot of theme choices. Battery life is ok. Not easy to find a decent case for. The camera is ok, screen shots could be more user friendly especially when resizing, it's not easy to grip and move the cropping tool. All in all phone is not great but not awful. The one plus is it's way more durable than the z flip.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hello RobM! We apologize for the disappointment you faced with your experience. We are committed to ensuring the quality of our phones, and we would like to investigate this matter further. Please reach out to us via email at supportforums@motorola.com. -Ythan. MotorolaMobility

  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Nice ohone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone but a bit frustrating for lefties. Like the size and that it fits in all my pockets

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Moto Razr 2023

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well for now, its only been a few weeks. touch and feel very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is by far the best phone that I have purchased in the last 20 years!! I love how resilient it is. it has been dropped multiple times and I've never had an issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two thumbs up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone! It has the convenience of a flip phone, and the usefulness of a smart phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Purchase

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful Purchas. The phone was in perfect condition

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your amazing review, BeunkiaS. We're so glad to hear that your phone arrived in perfect condition and that you're happy with your purchase. Your satisfaction is our priority, and we appreciate your feedback. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Ms.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it a lot but it's taking me a while to figure it out. Still working on it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Celphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and very good service in Fargo..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The One and Only Best Store in Town

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top class services. Representative professionally attended my queries. Best Buy has always been my first choice for electronics. The name 'Best Buy' truly justify the shopping experience in all of their stores.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great folding phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great phone! I love it! It’s convenient since it folds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont get me wrong the phone is wonderful but since most of my other items cant be used with an android device but over all is a good well made product and i cant recommend this product enough. It also fits well in the hand.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 2 out of 5 stars

    Fun device, software is terrible

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The compact form factor is really cool. It fits nice into my pocket, and the fingerprint sensor is really accurate. Thats about all it has going for it. The camera is not great and the software needs a masive revamp as it is not intuitive at all and dosnt do multitasking well, which is a must for my day to day use. At $499 when on sale its not a bad deal. $700 is to much for this phone.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi GABE, We’re so sorry that your experience did not match your expectations. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email to supportforums@motorola.com. We'll be there to help. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Motorola razor flip the best phone I have ever had

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy delivered my new phone quickly and I will say that the Motorola razor is working flawlessly, the battery power is fantastic, camera is good but it could be better, unfolding this phone just takes it to a new level

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hello delighted customer, we are thrilled to hear that you had a satisfying experience with your recent purchase. Thank you for choosing Motorola Mobility as your trusted device provider. Stay connected with us by joining our official community page, where you can stay up-to-date with our latest devices. Follow this link to join: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Looks good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks new though it's open box but still looks good

    I would recommend this to a friend