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Customer Ratings & Reviews

Your price for this item is $185.99
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The comparable value price is $699.99

Customer reviews

Rating 4.3 out of 5 stars with 517 reviews

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Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are pleased with the razr 2023 128GB (Unlocked)'s camera quality, size, and battery life, frequently citing these as positive aspects. Many also appreciate the phone's design and durability. While some users experienced issues with heat generation, storage capacity, software, and the hinge mechanism, the positive feedback on other features outweighs these concerns. The price point also received favorable comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 517 reviews
  • Rated 1 out of 5 stars

    Don't buy this, it WILL break. Worthless.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for a little over 2 months, always very careful with it, as I do all of my expensive electronics. DO. NOT. BUY. IT. The screen WILL break on you when you absolutely least expect it, it is a defective product and should not be on the market AT ALL. I was on my phone in bed a couple nights ago getting ready to sleep, everything was just fine, closed the phone up, put it on the end table next to me so I could get to sleep. Next morning, a little black smudge was there, thought it was just dirt or some debris, but it was the screen itself, right where the phone folds. Not worth a dime, let alone the 5-700 dollars they're selling them for. It's absolutely criminal that they can get away with releasing such a defective product to the public for profit and getting away with it. I would add photos of the screen if my screen would actually work.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JustusV, This is not the experience that we wanted you to have with us and we're sorry for any inconvenience this may have caused. As we stand behind our products, we would like to have the opportunity to investigate your concern. Please share your details at supportforums@motorola.com and refer to this link as a reference. We'll be there to assist. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Sleek

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and beautiful phone probably one of the best out there right now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful phone, lightning fast, great resolution, easy easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone came in excellent condition and has worked like a dream!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great item

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in quickly and nice package and I got a good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is great. Both displays are very sharp. You don't even notice the fold in the screen when it's open.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for sharing your feedback on the phone, BrandonS. We're glad to hear that you're enjoying it, especially the sharpness of both displays.It's great to know that the fold in the screen is hardly noticeable when the phone is open, providing a seamless and immersive experience. If you have some time, you may want to take a look at our Moto Razr community here: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Razr2023

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been able to use the phone for both work and personal use and it has exceeded expectations.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hello helpful! We appreciate your support and for choosing one of our Motorola devices. Thank you for sharing your experience with us. To stay updated on our latest devices and connect with other Motorola enthusiasts, we encourage you to join our official community page. Simply visit https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. We look forward to seeing you there! -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Purple Passion Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been wanting a Razor Flip phone since forever!! I love this phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had it for a few days, but so far I really love it. Still learning a lot, but doing okay.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Motorola razr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product came in timely fashion and is as represented online..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moto

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect! I can't wait to update next year, I am very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is very good and slim and very easy to use its great phone

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hello, KashyapT. Thank you for your feedback! They help us improve our products. We're also glad to hear you enjoy your Razr 2023's size and specs. If you ever need help with Motorola, we're here for you. You can contact us at any time. -Aria MotorolaMobility

  • Rated 5 out of 5 stars

    awesome phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is awesome! A little hard for me to navigate. You tube has wonderful videos on how to do things on the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and comfortable to use. User friendly. I am a senior and could mange this phone very well. Very glad I bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Gift I could give

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother absolutely loves this phone. It's been his dream phone and I absolutely don't regret getting it for him

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moto Razr Best Buy is Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone and great shopping experience as always at Best Buy!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RAZR

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought about a month ago. Is everything I need. Nice phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    razr 23

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The absolute best phone I've ever had. Now we have two razrs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it so far.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it so far, i’ve only had it for a few weeks now and it’s working pretty well and I love that it’s a flip phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Need more time

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because is only been a month that I have the phones

    I would recommend this to a friend