Customer Ratings & Reviews
- Model:
- PAY80005US
- |
- SKU:
- 6557867
Customer reviews
Rating 4.3 out of 5 stars with 517 reviews
(517 customer reviews)Rating by feature
- Display Quality4.5
Rating 4.5 out of 5 stars
- Camera4.4
Rating 4.4 out of 5 stars
- Battery Life4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the razr 2023 128GB (Unlocked)'s camera quality, size, and battery life, frequently citing these as positive aspects. Many also appreciate the phone's design and durability. While some users experienced issues with heat generation, storage capacity, software, and the hinge mechanism, the positive feedback on other features outweighs these concerns. The price point also received favorable comments.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Don't buy this, it WILL break. Worthless.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this for a little over 2 months, always very careful with it, as I do all of my expensive electronics. DO. NOT. BUY. IT. The screen WILL break on you when you absolutely least expect it, it is a defective product and should not be on the market AT ALL. I was on my phone in bed a couple nights ago getting ready to sleep, everything was just fine, closed the phone up, put it on the end table next to me so I could get to sleep. Next morning, a little black smudge was there, thought it was just dirt or some debris, but it was the screen itself, right where the phone folds. Not worth a dime, let alone the 5-700 dollars they're selling them for. It's absolutely criminal that they can get away with releasing such a defective product to the public for profit and getting away with it. I would add photos of the screen if my screen would actually work.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi JustusV, This is not the experience that we wanted you to have with us and we're sorry for any inconvenience this may have caused. As we stand behind our products, we would like to have the opportunity to investigate your concern. Please share your details at supportforums@motorola.com and refer to this link as a reference. We'll be there to assist. -Mitch
Rated 5 out of 5 stars
Sleek
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great and beautiful phone probably one of the best out there right now
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your kind words, AlexS. We're thrilled to hear you think so highly of the phone. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch
Rated 5 out of 5 stars
Beautiful phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful phone, lightning fast, great resolution, easy easy to use
This review is from Motorola - razr 2023 128GB (Unlocked) - Cherry Blossom
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for the positive feedback, Linda. We're thrilled to hear you're enjoying the phone's performance, resolution, and ease of use. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch
Rated 5 out of 5 stars
Great value phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone came in excellent condition and has worked like a dream!!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We appreciate your feedback, LyliaunnaD, and we are happy that your Razr 2023 has great value to you. If you require support with your Motorola device, please visit our official community website: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en. –Aria
Rated 4 out of 5 stars
Great item
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came in quickly and nice package and I got a good price
This review is from Motorola - razr 2023 128GB (Unlocked) - Summer Lilac
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi ErikaC, thank you for your feedback! We're thrilled to hear that your package arrived quickly and in good condition and that you were pleased with the price. Providing excellent service and value is our priority. You may join our Motorola - Razr 2023 community here: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Elle
Rated 5 out of 5 stars
Great Phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone is great. Both displays are very sharp. You don't even notice the fold in the screen when it's open.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thanks for sharing your feedback on the phone, BrandonS. We're glad to hear that you're enjoying it, especially the sharpness of both displays.It's great to know that the fold in the screen is hardly noticeable when the phone is open, providing a seamless and immersive experience. If you have some time, you may want to take a look at our Moto Razr community here: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch
Rated 5 out of 5 stars
Razr2023
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been able to use the phone for both work and personal use and it has exceeded expectations.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hello helpful! We appreciate your support and for choosing one of our Motorola devices. Thank you for sharing your experience with us. To stay updated on our latest devices and connect with other Motorola enthusiasts, we encourage you to join our official community page. Simply visit https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. We look forward to seeing you there! -Ythan
Rated 5 out of 5 stars
Purple Passion Phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been wanting a Razor Flip phone since forever!! I love this phone!
This review is from Motorola - razr 2023 128GB (Unlocked) - Summer Lilac
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for choosing us, PurpleStylus. We are pleased to have you as a part of the Motorola family and we're glad that you're satisfied with the phone's features. If you like, you can be a part of our official Moto Razr 2023 community page here: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Iza
Rated 5 out of 5 stars
Great phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've only had it for a few days, but so far I really love it. Still learning a lot, but doing okay.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We're thrilled to know that you are loving your new Motorola device and learning a lot from it Toni. We are honored you've chosen Motorola Mobility as your device provider. To be updated on our latest devices, kindly follow us on our official community page at https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Ythan
Rated 4 out of 5 stars
Motorola razr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product came in timely fashion and is as represented online..
This review is from Motorola - razr 2023 128GB (Unlocked) - Summer Lilac
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for choosing us, BonnieM. We're glad that you're satisfied with your purchase. If you're interested, we'd like to hear your story and share it with other Razr users here: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch
Rated 5 out of 5 stars
Moto
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect! I can't wait to update next year, I am very happy
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Wow, it's great that you like our Razr 2023. We appreciate your feedback. If you need our help in the future, do not hesitate to contact us. Please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. - Aria
Rated 5 out of 5 stars
Very Good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone is very good and slim and very easy to use its great phone
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hello, KashyapT. Thank you for your feedback! They help us improve our products. We're also glad to hear you enjoy your Razr 2023's size and specs. If you ever need help with Motorola, we're here for you. You can contact us at any time. -Aria
Rated 5 out of 5 stars
awesome phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone is awesome! A little hard for me to navigate. You tube has wonderful videos on how to do things on the phone.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for purchasing this phone and for sharing your feedback, MontiejB. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch
Rated 5 out of 5 stars
Nice Phone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and comfortable to use. User friendly. I am a senior and could mange this phone very well. Very glad I bought it.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you so much for the positive review, TomL. We're delighted to hear that you're happy with your purchase. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch
Rated 5 out of 5 stars
Best Gift I could give
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My brother absolutely loves this phone. It's been his dream phone and I absolutely don't regret getting it for him
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi MariahK, We're thrilled to know that your brother loves the phone, and it's fulfilling his dream. It's great to hear that you don't regret getting it for him. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch
Rated 5 out of 5 stars
Moto Razr Best Buy is Awesome!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the phone and great shopping experience as always at Best Buy!!!!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you so much for your positive feedback, ChristopherS. We're delighted to hear that you love your Moto Razr and had a great shopping experience at Best Buy. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch
Rated 5 out of 5 stars
RAZR
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought about a month ago. Is everything I need. Nice phone.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .It's nice to hear you're happy with the overall performance of your Razr 2023, and we appreciate your feedback. If you require support with your Motorola device, please visit our official community website: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en. –Aria
Rated 5 out of 5 stars
razr 23
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The absolute best phone I've ever had. Now we have two razrs!
This review is from Motorola - razr 2023 128GB (Unlocked) - Cherry Blossom
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .That’s great to hear, Exceptional. We’re thrilled that you’re enjoying your Razrs so much. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch
Rated 5 out of 5 stars
I like it so far.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it so far, i’ve only had it for a few weeks now and it’s working pretty well and I love that it’s a flip phone.
This review is from Motorola - razr 2023 128GB (Unlocked) - Summer Lilac
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hello, PriscillaM. We appreciate you taking the time to give us a good review, and we are delighted that you feel happy with your purchase. Please visit our official community page to stay informed about our devices: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en -Belle
Rated 4 out of 5 stars
Need more time
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Because is only been a month that I have the phones
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Feel free to follow us on our official community page to share with us positive reviews on the device you recent purchase MarcosT. We're always here to help you if you need assistance, our official community page is https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en -Ythan















