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Customer Ratings & Reviews

Your price for this item is $185.99
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The comparable value price is $699.99

Customer reviews

Rating 4.3 out of 5 stars with 517 reviews

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Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are pleased with the razr 2023 128GB (Unlocked)'s camera quality, size, and battery life, frequently citing these as positive aspects. Many also appreciate the phone's design and durability. While some users experienced issues with heat generation, storage capacity, software, and the hinge mechanism, the positive feedback on other features outweighs these concerns. The price point also received favorable comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 517 reviews
  • Rated 5 out of 5 stars

    My purchases

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer services, when I arrived one of the associates asked my and referred to other departments quickly thank you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Value purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone and great value for the money. Quick shipping

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you best buy to sell this great phone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice phone easy to use and light, he has good network love ❤️ to match.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I would recommend to friends and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola -Rarz 2023 Color Sage Green

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Motorola - Razr 2023 Sage Green 125GB

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Ringer is nice and loud for my elderly father. Screen seems to be holding up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flip Delight

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy the flip phone characteristic of this devise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moto Razor 2023

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone fits my needs perfectly and I am pleased with it. It arrived on time and was fairly easy get working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A veces salen rayas

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No good salen rayas en la pantalla es un defecto de

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hola SoniaD, Lamentamos que te preocupen las rayas en tu pantalla. Como respaldamos nuestros productos, nos gustaría tener la oportunidad de investigar más a fondo sus comentarios. Escríbanos un correo electrónico a supportforums@motorola.com. Estaremos allí para ayudar. -Mitch
      Usamos el Traductor de Google. Pedimos disculpas por los errores gramaticales y ortográficos. MotorolaMobility

  • Rated 2 out of 5 stars

    Don't Get a Folding Touch-Screen.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After less than a month of ownership, my phone now has a dead pixel group right in the fold, and a pink bar extending from that spot all the way up to the top of the screen - all because I put my weight on it while getting off a couch (and yes, I am average weight). Will never get another touch-screen folding phone; the design still needs work.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi BrendanL, We're sorry to hear about your experience with the folding touchscreen. We understand how frustrating it can be when a device doesn't meet expectations, especially with a problem as significant as dead pixels and screen damage. We'd like to know more details about what happened and get this sorted out. Please write us an email at supportforums@motorola.com. We'll be happy to help. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Motorola razr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my phone thank you and the Lady helped me out was very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola Razor

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with my new cell phone. I needed it unlocked so I can use it overseas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really solod phone. It was a replacement for the flip z, which cracked in the fold twice.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Eeeleye, We're glad to hear that you're enjoying the new phone! It's great to know that it's proving to be a solid replacement, especially after experiencing issues with the previous model. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Pocket friendly for not so deep pockets!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeding all the expectations so far. Feeling so sorry for the people with huge unfoldable phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really cool

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Met all of us expectations and exceeded most. Highly recommend

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for your wonderful feedback, NESmith. We're thrilled to hear that your device has met and even exceeded your expectations. Your recommendation means a lot to us. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch MotorolaMobility

  • Rated 3 out of 5 stars

    Nice but

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is nice if you like flip phone but difficult to answer in coming calls. By the time you retrive it open it goes to voicemail

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your thoughts on the Razr 2023. We're glad to hear that you find the phone nice, particularly if you enjoy the flip phone design. We apologize for the difficulty you're experiencing when answering incoming calls. We would like the opportunity to investigate your feedback further. Please write us an email at supportforums@motorola.com. We'll be there to help. -Aria MotorolaMobility

  • Rated 3 out of 5 stars

    I still like them

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was ok my only problem was the screen they do get messed up .

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We appreciate your loyalty and feedback, LeightonB. We're sorry to hear about the screen concern. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please write us an email at supportforums@motorola.com. We'll be there to help. -Mitch MotorolaMobility

  • Rated 3 out of 5 stars

    DaniZ

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen had issues when you want to enlarge. Outside screen does not access as much as the 2024 version.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi DaniZ, Thank you for sharing your thoughts! We’re sorry to hear you’ve encountered concerns with screen enlargement and that the outer screen didn’t meet your expectations. As we stand behind our products, we'd like to know more details about what happened and get this sorted out. Write us an email at supportforums@motorola.com. We'll be happy to help. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    razr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it!!! Easy to use and compact Had been wanting one for awhile Well worth the wait!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Johnathon 2024

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device and it's wonderful to use and it's helpful to use at work

    I would recommend this to a friend