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Customer Ratings & Reviews

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$185.99
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Comp. Value: $699.99

Customer reviews

Rating 4.3 out of 5 stars with 521 reviews

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Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are pleased with the razr 2023 128GB (Unlocked)'s camera quality, size, and battery life, frequently citing these as positive aspects. Many also appreciate the phone's design and durability. While some users experienced issues with heat generation, storage capacity, software, and the hinge mechanism, the positive feedback on other features outweighs these concerns. The price point also received favorable comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 521 reviews
  • Rated 5 out of 5 stars

    Johnathon 2024

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device and it's wonderful to use and it's helpful to use at work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GoodGoodGoodGoodGoodGoodGoodGoodGoodGoodGoodGoodGoodGoodGoodGoodGoodGoodGoodGoodGoodGoodGoodGood

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Razr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far absolutely in love with the phone. My only wish is that the sage green was more green.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The razr

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good phone for the money. I like the way you turn on the flash light.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Razor phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my razor its compact and convenient ..I give it an A+

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    DaniZ

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen had issues when you want to enlarge. Outside screen does not access as much as the 2024 version.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi DaniZ, Thank you for sharing your thoughts! We’re sorry to hear you’ve encountered concerns with screen enlargement and that the outer screen didn’t meet your expectations. As we stand behind our products, we'd like to know more details about what happened and get this sorted out. Write us an email at supportforums@motorola.com. We'll be happy to help. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is great to see and text and nice picture and video

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Razor cel phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made an amazing buy. I love my cel phone, it's really good, nice an beautiful ❤️.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great photo, I don't have much to complain about since it works better then I thought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very light to carry

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good quality, love the color lilac very good and easy to handle.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I still like them

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was ok my only problem was the screen they do get messed up .

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We appreciate your loyalty and feedback, LeightonB. We're sorry to hear about the screen concern. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please write us an email at supportforums@motorola.com. We'll be there to help. -Mitch MotorolaMobility

  • Rated 3 out of 5 stars

    Cool gimmick

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The folding and opening motion was a cool factor for a while, but after a few days it kind of gets old

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your thoughts, Manman. We understand that the novelty of the foldable design may wear off over time for some users. However, many still appreciate the compactness and versatility it offers when on the go. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Amazing phone!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! I’ve been using it for over3 months and it’s awesome!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      It's great to hear that you have this device for 3months already and you love the performance Sakshi. Thank you for choosing Motorola Mobility as your device provider and for sharing this experience with us. Kindly follow us on our official community page to be updated on our latest devices at https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    New Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm loving this new Razor phone.. Trying to get use to everything!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola razer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than any iPhone ..and definitely over Samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice phone, better than expected. Would recommend

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your wonderful feedback, TommyC. We’re thrilled to hear that your phone exceeded your expectations. It’s fantastic to know that you’re enjoying it and would recommend it to others. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Super

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy the best in everything My favorite store

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems slow compared to my Google pixel. Touch screen sometimes doesn't work.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience with us, RobertS. We're sorry to hear that you're facing performance concerns and touchscreen problems. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please write us an email at supportforums@motorola.com. We'll be there to help. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    My phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love ths new phone I enjoy playing with it it’s best phone I ever had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his phone. I bought this for my son for Christmas present

    I would recommend this to a friend