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Customer Ratings & Reviews

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$185.99
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Comp. Value: $699.99

Customer reviews

Rating 4.3 out of 5 stars with 521 reviews

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Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are pleased with the razr 2023 128GB (Unlocked)'s camera quality, size, and battery life, frequently citing these as positive aspects. Many also appreciate the phone's design and durability. While some users experienced issues with heat generation, storage capacity, software, and the hinge mechanism, the positive feedback on other features outweighs these concerns. The price point also received favorable comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 521 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and my better half is well pleased. She really likes it. Fast and has good battery life. I use Motorola radios at work and they took a beating at times and kept on working most of the times. That was a major factor in my decision. Only phone I will purchase. I even still have my original droid phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Grumpyoldman, Thank you so much for your feedback and for being such a loyal Motorola customer! We're thrilled to hear that your better half is pleased with the phone and that you're both enjoying its fast performance and great battery life. It's fantastic to know that your positive experiences with Motorola radios influenced your decision. We’re proud of the durability and reliability our products offer. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice foldable phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose the budget model for black Friday, but I probably should have gone for the Razr+, with it's larger front screen and better storage, etc. All-in-all, this is a very snazzy phone. I love that it fits easily into my pocket, and I can check some things without even opening it up....even take selfies with it closed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2023 Motorola Rzr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I had it for almost two years. Until I started getting screen issues.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Motorola Razr

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome little phone very fast light and compact. I love it

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Compact and easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design and easy to use. Was a little disappointed in the camera, which is why I bought it cuz I thought it was really superior, but it wasn't as good as I thought.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback, KarenA. We’re glad you’re enjoying the sleek design and ease of use of your phone. We’re sorry to hear the camera didn’t quite meet your expectations. We stand by our phones and we'd like to know more details about what happened and get this sorted out. Write us an email at [email protected]. We'll be there to assist you. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    foldable game changer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone and the size. The fold feature works great, I love in a cold climate and no issues with that. I didn't know about the Moto ux features like shake for flashlight and the twist motion for camera have become a big fan of those. I switched from iPhone and have not had regrets. Had a few folks ask me about it assuming it was prohibitively expensive and they were surprised to hear the reasonable price point.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Nice size phone.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and quick phone. Good reception and nice size. However it has developed a screen crease in the hinge area.

    I would recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 4 out of 5 stars

    Great for price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good performance but the external display is a bit too small to be very useful. Great phone for the price, though and it does support Android 14.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your honest feedback, Ahks. We're happy to hear you're enjoying the performance and value of your phone, along with its support for Android 14. We understand your thoughts on the external display and appreciate your input—every bit of feedback helps us improve. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch MotorolaMobility

  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Great phone but you can't increase storage.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the razr, which I bought as a portable music player. My only complaint is with the two Best Buy employees who assured me that there was a micro sd card slot for additional storage, which there is not. I already knew that the phone had a SIM card tray, but they assured me that I could add storage, which I cannot.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      It's lovely to hear that you enjoy our Razr 2023. We appreciate your comments. We were sorry to learn about the information that BestBuy staff shared with you. If you need help with your Motorola smartphone, please see our official community page:https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. - Aria MotorolaMobility

  • Rated 5 out of 5 stars

    Worth it, very durable.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing. A lot of customization. Great battery life. Very durable. Survived several drops it shouldn't have. My toddler has submerged this phone in water and it lived. Great call audio and video quality. The flip feature makes it easier to fit in pockets. I'm someone who switched from Apple to Android years back. This is my first motto, very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using it just for a two weeks for now. I like bare android. I like how it folds and nice to have co compact phone and big screen. Small second screen contains enough functions for my purposes. I didn't want bigger one and still don't see a reason for bigger second screen.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your positive experience, EvgenyS. We’re glad to hear that you’re enjoying your phone so far, especially the compact design and the bare Android experience. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Durability

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice mobile.Had good battery life and works very smooth

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Size

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it,small and works great.ILike not lugging around a big phone and battery is better then previous one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving my Motorola Rarz 2023

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this phone. It is fast, has awesome color on the screen and it is pretty easy to figure out how to use its features. I have waited a long time for this phone, and it was worth the wait. Highly recommend buying it if you are on the fence.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    This RAZR 2023 is cool! Sturdy, fast, reliable!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone of 2023!! It’s so snappy, and the cameras are really good!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Moto razr

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has good reception Easy to store and good battery, good quality camera

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi DianaA, we're delighted to hear about your positive experience with the reception, battery, and camera of your new Motorola device. It brings us great joy to know that you are satisfied with your purchase. Stay connected with us by following our official community page at https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en to stay updated on our latest devices. -Ythan MotorolaMobility

  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    LOVE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently got the Motorola Razr, and I love it! The foldable design is sleek and convenient, the display is vibrant, and the performance is smooth. It perfectly blends nostalgia with modern features. I am thrilled with my purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New To Android

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a iPhone fan all my years I have decided to jump on the android fan wagon. Let me tell you I'm never going back to iPhone . I love my new android phone it's perfect and it has so much features to this phone . Just wish I could find a case for it other than that I'm in love with this phone .

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Motorola Razr 2023

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has good sound and it`s easy to use. And I love that it folds and fits into my pocket. The only negative thing I have about it is that you can`t put a screensaver on it without voiding warranty.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi BettyJ, We're so glad to hear you're enjoying the sound quality, ease of use, and compact design of your foldable phone! We appreciate your feedback regarding screen protection. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Sharp as A Razr

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They'r Baaaack! That's right the secret service flip phone is back but betta!! It's sleek, fits with ease in a pant pocket (even with the case -sold separately) and it has so many features that the original flip phone did not have. Takes great pictures the screen is clear and displays nice crisp images. I Love It!

    I would recommend this to a friend
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