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Customer Ratings & Reviews

Your price for this item is $185.99
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The comparable value price is $699.99

Customer reviews

Rating 4.3 out of 5 stars with 517 reviews

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Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are pleased with the razr 2023 128GB (Unlocked)'s camera quality, size, and battery life, frequently citing these as positive aspects. Many also appreciate the phone's design and durability. While some users experienced issues with heat generation, storage capacity, software, and the hinge mechanism, the positive feedback on other features outweighs these concerns. The price point also received favorable comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 517 reviews
  • Rated 4 out of 5 stars

    Phone

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone works well, system is fast an runs well

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Razr

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an iPhone for years finally decided to make a change and this phone is absolutely amazing, battery life is good for all day. Great overall phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Motorola

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying the Motorola phone. For the price it is a great option

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Razr phone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone not to many problems worked fine no msjor

    I would recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    Best fold phone in the budget.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best phones in this price. Sleek, durable and best. This review is after 3 months of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like pretty much everything about this Razr. It's fast, efficient, and easy to work with, I've only had it for a month, but so far there's nothing to complain about. Color me "Summer Lilac" pleased!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hello MsPeekaboo11, We're thrilled to hear that you're loving your Motorola Razr in the "Summer Lilac" color! It's fantastic to know that you're enjoying the speed, efficiency, and ease of use that the device offers. Your support and trust in us are much appreciated. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Iza MotorolaMobility

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    My little phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is excellent, perfect size when folds in half. Has all the applications that i need.

    I would recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 4 out of 5 stars

    Razor

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Looks great. Works great. Would do it again

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Best Buy Employee

    Rated 5 out of 5 stars

    Great phone

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    Best Buy Employee
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this phone for 5 months now and we are still very pleased. It looks and feels great. After the months of use it opens and closes exactly the same, nice and smooth. Highly recommend!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience with the phone, Tone. It's fantastic to hear that even after 5 months of use, you are still very pleased with it. Consistency in performance, especially with smooth operation, is definitely a plus. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great one ! Nice stylish phone . I like the model and performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service love the phone I wish I would have got 1 more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best birthday present ever!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my partner because there isn't a pink option elsewhere and she loves it so much! The features are out of this world, it exceeded our expectations by a long shot

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We are thrilled that you and your partner were satisfied with your recent purchase, MykeR. Your positive experience exceeding expectations is what we strive for. Thank you for choosing Motorola Mobility as your device provider. Remember, we are always available to assist you. Don't forget to join our official community page at https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Ythan MotorolaMobility

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    GOAT

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is like the newer version of 1 of my favorite phones of all times I wish I got the plus version but it has not disappointed me at all

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi KevinW, Thank you for your positive feedback! We're thrilled to hear that you're enjoying your experience with the phone. It's great to know that it reminds you of one of your favorite phones. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    JLP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is excellent. I would recommend this flip phone. I had a flip phone years ago and I decided to go back with a flip phone. It's very compact

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Razor

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good cellphone, great photos. Love it and will recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Great phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is is an awesome phone. Sleek design. Tons of features... Brings back the great memories of the old Raza..... A must buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my mom this really nice foldable and small phone, and she loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to replace my work phone. Bought it on a whim. I actually love this thing. The fact that majority of my notifications can be seen from the little external screen is such a time saver. I was not expecting that to have as great of an impact as it did. I’m actually considering swapping this to my personal phone (15pm) simply because of how compact you can make it. Build quality seems on point, also. Between the vegan leather/rubber and the aluminum sides, I’m not worried about this taking too much damage. Camera is the only sacrifice, but with everything else…so what?

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We greatly appreciate your positive feedback, MichaelB. It brings us joy to know that you had a positive experience. If you ever require any assistance, please don't hesitate to reach out to us. Also, we would like to invite you to join our official community page at https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. Stay connected with us there! -Ythan MotorolaMobility

  • Rated 4 out of 5 stars

    No problems yet.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no issues. Works well with my hearing aids. I like the blue tooth feature. I read all the bad reviews before I bought, and most issues seemed self inflicted with some legitimate concerns as well, but every company has some problems with a percentage of their products so I purchased and am happy for now.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Razor

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is okay phone slick design but it glitches a lot

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback, CaseyJ. We're glad you like the design of the phone. We're sorry to hear that you’re experiencing glitches. We want to ensure you have the best experience possible. Please send us an email at supportforums@motorola.com. We'll be there to help. -Mitch MotorolaMobility