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Customer Ratings & Reviews

Your price for this item is $210.99
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The comparable value price is $699.99

Customer reviews

Rating 4.3 out of 5 stars with 510 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are pleased with the razr 2023 128GB (Unlocked)'s camera quality, size, and battery life, frequently citing these as positive aspects. Many also appreciate the phone's design and durability. While some users experienced issues with heat generation, storage capacity, software, and the hinge mechanism, the positive feedback on other features outweighs these concerns. The price point also received favorable comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 510 reviews
  • Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to replace my work phone. Bought it on a whim. I actually love this thing. The fact that majority of my notifications can be seen from the little external screen is such a time saver. I was not expecting that to have as great of an impact as it did. I’m actually considering swapping this to my personal phone (15pm) simply because of how compact you can make it. Build quality seems on point, also. Between the vegan leather/rubber and the aluminum sides, I’m not worried about this taking too much damage. Camera is the only sacrifice, but with everything else…so what?

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We greatly appreciate your positive feedback, MichaelB. It brings us joy to know that you had a positive experience. If you ever require any assistance, please don't hesitate to reach out to us. Also, we would like to invite you to join our official community page at https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. Stay connected with us there! -Ythan MotorolaMobility

  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Great phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is is an awesome phone. Sleek design. Tons of features... Brings back the great memories of the old Raza..... A must buy

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Razor

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is okay phone slick design but it glitches a lot

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback, CaseyJ. We're glad you like the design of the phone. We're sorry to hear that you’re experiencing glitches. We want to ensure you have the best experience possible. Please send us an email at supportforums@motorola.com. We'll be there to help. -Mitch MotorolaMobility

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great budget foling phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought thos for my daughter who hates all the massive phones. This phone works really well and it is compact which she absolutely loves.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone, so practical and manageable. Also love the color.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No problems yet.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no issues. Works well with my hearing aids. I like the blue tooth feature. I read all the bad reviews before I bought, and most issues seemed self inflicted with some legitimate concerns as well, but every company has some problems with a percentage of their products so I purchased and am happy for now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone if price is right

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good phone fast screen looks nice but in less then a year my screen messed up but they replaced it fast so good on them. Id recommend saving for plus version this one's outyee screen is pretty useless

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Definitely Worth It(To Me)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had it for under a month, but so far it's done more than I expected of it! I am extremely happy to still be able to have a flip phone, but even moreso one that's also a smart phone- transitioning from a dumb flip phone to this was like heaven opening it's doors. That said, the battery life is terrible unless you constantly have it in battery-saver mode. So definitely be wary of that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome cel fast and the way it folds is amazing best buy is quick to deliver to your house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moto Razr

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great flip phone. I've had a Samsung Flip in the past and this phone compares right up there with the Samsung for a much better price. Very pleased with the purchase!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Impressed by the quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using this since a month, and really impressed by it's stability. The screen is bit wavy - understandably so given that it's a flip screen. Camera quality is 3/5, sound is 3/5, screen resolution is 3/5. Overall, not one of the greatest phones, but worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Pretty cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly. Nice and compact when folded. Cant see the fold in the screen. Turns heads when people see you fold your phone in half!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Not bad but get the new version

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great form factor, nice screen but get the 2024 with the bigger and more useful outer screen. Also beware that the Snapdragon heats up in the summer like crazy. The Mediatek Dimensity on the 2024 Razr has been running much cooler for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MOTO razr

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like how large phones have become. With the razr, I can close it and it fits in my pocket. Had a Galaxy Zflip before this, but the main screen died. Hopefully the MOTO screen doesn't do that. So far, really like the razr.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy blessings

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy online shopping is amazing. I ordered the Motorola razor for the love of my life. I couldn't have been happier with the device I ordered. Best buy was fast in the delivery process. Plus when I went to pick up the phone at the store I didn't have to wait in lines. The staff was amazing and made sure we knew everything about the device and even took time out their day to help us set it up. I just want to say thank you Best buy for I hope 2024 brings you nothing but blessings. That is what you brought me this year a great blessing. Best buy is the perfect name for your business.

    I would recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! Very durable with the rubbish case. Somehow It manages to never get dirt in the fold which I was worried about. And I love the split screen feature!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is awesome and amazing and has a great battery life

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Motorola nailed it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hreat phone and no complaints. Definitely recommend and camera is unexpectedly great so far pleased with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Beautiful flip phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and functional i found a case that will protect it. My last one (older model) was cracked everywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid phone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone works well for me. The folded size is great for carrying in a small purse. Very sturdy to open & close. I transferred all the apps I use from my old phone and haven't any problems at all. No bloatware on it. Plus the price was significantly better than others for a phone that folds.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Walker, We're so happy to hear that the foldable size is perfect for your purse and that you’re enjoying the sturdy build and seamless app transfer. It’s great to know the phone's performance and price have met your expectations. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. -Mitch MotorolaMobility